"I have always enjoyed visiting and staying at your casino/hotel for many years. By far, always the best option in BlackHawk!
However, this past week’s visit was disappointing.
I may be mistaken, but I thought I made a reservation for a premier king size room with more square footage and other amenities?
The TV screen was consistently going in and out and refreshing the screen in our room number 1030 last Wednesday night. Then when it was refreshed, the audio was not in sync with the screen.
Both my girlfriend, I also had difficulty using our rewards card and more than half the slot machines and video blackjack in your casino.
As I said, somewhat of a disappointing visit."
Change your mindBook hotels with free cancellation
Be pickySearch almost a million properties worldwide
