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Ulasan untuk Homewood Suites Corpus Christi

3 out of 5
Homewood Suites Corpus Christi
5201 Crosstown Expressway / SH # 286, Corpus Christi, TX

Ulasan

8,0

Sangat Baik

Penilaian 10 - Sangat Bagus. 291 dari 620 ulasan" "
Penilaian 8 - Bagus. 154 dari 620 ulasan" "
Penilaian 6 - Cukup Baik. 76 dari 620 ulasan" "
Penilaian 4 - Buruk. 47 dari 620 ulasan" "
Penilaian 2 - Sangat Buruk. 52 dari 620 ulasan" "

8,4/10

Kebersihan

8,6/10

Staf & layanan

7,6/10

Fasilitas

8,0/10

Kondisi & fasilitas properti

7,6/10

Ramah lingkungan

Ulasan

4/10 Buruk

Heli

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
The staff was friendly and helpful. The building is near a noisy freeway. There was a repetitive noise inside the roof that could be heard all night. The AC blew right on to the thermostat so it rapidly turned on and off. The bedroom in the suite was warmer than the room with a thermostat. The AC fan caused a whistling noise between the door and door frame. The facility is old and needs serious updates.
Menginap 4 malam pada bulan April 2024
Tanggapan dari Valerie Cavazos Assistant General Manager pada tanggal 1 Mei 2024
Hello,Thank you for your feedback. We apologize for the inconvenience of the noise from the AC. We had our maintenance team fix the issue. Thank you for your feedback and hope you visit us again soon.

2/10 Sangat Buruk

DIANA

Bepergian bersama teman, Bepergian bersama hewan peliharaan
Disukai: Kebersihan
Tidak Disukai: Kondisi & fasilitas properti
We were given room in 3rd floor for handicap. Oh my gosh! The ac unit motor in closet kicked on every 10 minutes to cool. And the Noise could wake up the dead. Woke us up non stop. Our window was to businesses and they would use blower at around 2 am to clean their property. Palm tree leaves fell off and on our vehicles. Well those leaves had sharp edges. Maintenance person said outside doors lock where we couldn’t use our card at all at certain times. We had to go through front. So if it’s raining, forget the door near you. Very, very unsatisfactory for two senior citizens.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Valerie Cavazos Assistant General Manager pada tanggal 29 Apr 2024
Thank you for your feedback. We apologize for the inconvenience of the AC. Our maintenance team inform us the ac is working properly. Unfortunately, other properties around the hotel have their landscaping at different hours. Thank you for your feedback and hope to see you again.

6/10 Cukup Baik

Josefina

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Nice rooms, outdated, but the staff is very friendly. The food staff is friendly but they didn’t have coffee cups, the breakfast area was empty and they would take long time to bring more food. They just weren’t on it, like other hotels don’t get me wrong they were all very polite. Nice pool and nice basketball court.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Valerie Cavazos Assistant General Manager pada tanggal 29 Apr 2024
We apologize for the inconvenience of our breakfast not being prepared in time and review with our staff. Thank you for your feedback and hope you visit us again.

6/10 Cukup Baik

Mario

Menginap 1 malam pada bulan April 2024
Tanggapan dari Valerie Cavazos Assistant General Manager pada tanggal 12 Mei 2024
Thank you for your feedback. We hope you visit us again.

10/10 Sangat Bagus

Manuel

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Will definitely stay at this property again next year for Easter
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Shawn Miller pada tanggal 2 Apr 2024
Thak you for your feedback. It is important to us to make every stay a great one. We hope to see you again soon!

10/10 Sangat Bagus

sergio

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
like : easy access to hay city places improve: frecuency cleaning rooms, actualy only 2 per week, would be nice 3 per week
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Shawn pada tanggal 2 Apr 2024
We strive to make stay a great experience for our guests. We can accommodate extra housekeeping if requested. However, we will continue to improve our guest's experiences. Thank you so much for feedback.

8/10 Bagus

Bradley, Bettendorf

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari General Manager pada tanggal 12 Mar 2024
Thank you Bradley for your feedback, we hope to see you back soon.

8/10 Bagus

Jessica

Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Valerie Cavazos Assistant General Manager pada tanggal 23 Mar 2024
Thank you for your feedback. We hope you visit us again.

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Thumbs up
The front desk staff who checked us in was very helpful and professional. He greeted each day of our 3 day stay. Everything about our room was clean and roomy. My only complaints were that the sofa in our suite was bowed and the switch to the ceiling fan was broke. However, still usuable. Breakfast was good and plentiful, again area was clean. The hotel is visable from the street, but the driveway entrance is small and easy to miss if your not driving slow.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Valerie Cavazos Assistant General Manager pada tanggal 20 Feb 2024
Thank you for your feedback. We hope you visit us again.!!

8/10 Bagus

Desiree

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Just book it.
The overall hotel was nice, but the bed was personally a little harder than I like. Everything else was great.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari General Manager pada tanggal 12 Feb 2024
Thank you very much for your honest feedback have a nice day and we hope to see you back soon.

10/10 Sangat Bagus

Kirk

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari General Manager pada tanggal 12 Feb 2024
Thank you for your feedback, have a great day.

10/10 Sangat Bagus

Manuel

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari General Manager pada tanggal 29 Jan 2024
Thank you for the awesome feedback

10/10 Sangat Bagus

Shellie

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Fasilitas
Clean and spacious room
Tanggapan dari General Manager pada tanggal 18 Jan 2024
Thak you for your feedback, we hope to see back very soon, have a great year.

10/10 Sangat Bagus

Ricardo

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari General Manager pada tanggal 12 Jan 2024
Thank you for the 5 stars, have an awesome 2024

10/10 Sangat Bagus

Maria Elvira

Menginap 2 malam pada bulan Desember 2023
Tanggapan dari General Manager pada tanggal 29 Jan 2024
Thank you for the 5 star review

6/10 Cukup Baik

Stephen

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Had to pay to park in the hotel parking lot.
The stay was ok. We were traveling over the holidays and need a place to stay. We really enjoyed Corpus Christi. My only issue was the fact that I had to pay to park my car. It would have been one thing if it was parking garage or even covered parking but it was nothing more then normal parking. It was 12 dollars a night which is stupid for me to have to pay just to park my car. There was no mention of having to pay for parking when I booked the room and was shocked when I got there and they told me it was 12 dollars a night and that it was a management decision and there was nothing he could do to change it.
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Valerie Cavazos Assistant General Manager pada tanggal 1 Feb 2024
Thanks for staying with us. Our hotel policy requires 12 parking per vehicle. We hope you can visit us again. We appreciate your feedback!

4/10 Buruk

DeShara

Traveler bisnis
Disukai: Kebersihan, fasilitas
Tidak Disukai: Staf & layanan
Staff was short, rude, and not willing to help. Creating more issues with the checkin process even after making a personal phone call to setup a company credit card via an authorization form and still required my employee to put their personal credit card down putting funds on hold for multiple days.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Valerie Cavazos Assistant General Manager pada tanggal 29 Des 2023
Our policies require a proper form of payment for incidentals and approve Credit Card Authorization. Thank you choosing Homewood Suites-Corpus Christi.

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Valerie Cavazos Assistant General Manager pada tanggal 28 Des 2023
Thank you for your feedback. We hope to see you again.

8/10 Bagus

Xiaozhen

Bepergian bersama hewan peliharaan, Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
very quite, friendly staff.
Menginap 2 malam pada bulan November 2023
Tanggapan dari Valerie Cavazos Assistant General Manager pada tanggal 30 Nov 2023
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

2/10 Sangat Buruk

Jonathan

Menginap 1 malam pada bulan November 2023
Tanggapan dari Valerie Cavazos Assistant General Manager pada tanggal 28 Des 2023
Thank you for your feedback. We hope to see you, again.

10/10 Sangat Bagus

Jason

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
All staff including the GM were super nice and friendly. We have stayed here in the past and will stay here again.
Menginap 3 malam pada bulan November 2023
Tanggapan dari Valerie Cavazos Assistant General Manager pada tanggal 30 Nov 2023
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

10/10 Sangat Bagus

Sabrina H

Menginap 2 malam pada bulan November 2023
Tanggapan dari Valerie Cavazos Assistant General Manager pada tanggal 28 Des 2023
Thank you for your feedback. We hope to see you again.

10/10 Sangat Bagus

Tanya or Joaquin

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Family time
As always, we’re never disappointed with the amenities and rooms at this hotel. Check in was smooth and check out also. We’ll definitely be back. Just want to send a shout out to Shawn at the front desk. She was so friendly, kind and helpful with some information I inquired about. Keep up the great work😉
Menginap 1 malam pada bulan November 2023
Tanggapan dari Valerie Cavazos Assistant General Manager pada tanggal 21 Nov 2023
Thank you for your recent stay at our hotel! I hope you felt at home and Shawn was able to help your accommodations. We can’t wait to welcome you home again soon!

10/10 Sangat Bagus

ashlynn

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2023
Tanggapan dari Valerie Cavazos Assistant General Manager pada tanggal 19 Nov 2023
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

10/10 Sangat Bagus

Ashley

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
As a mom of 5 kids, I find it very hard to find hotel rooms that provide us with enough room to fit our whole family. This place was great. The staff was friendly, we had a 2 room suite with plenty of space for everyone to wind down at the end of a long day, and with free breakfast and a kitchen, it helped keep down the costs of needing to eat out all of the time.
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Valerie Cavazos Assistant General Manager pada tanggal 7 Nov 2023
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

6/10 Cukup Baik

Ida

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kenyamanan kamar
Disappointed
Great location, nice looking room and lobby, friendly service- but there was a dead bug, the linens were stained and dirty, no shampoo or conditioner in the shower, doors had dirty fingerprints, not enough towels for number of guests.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Valerie Cavazos Assistant General Manager pada tanggal 22 Okt 2023
Thank you for taking the time to share your recent experience at our hotel. We sincerely appreciate your feedback. Your feedback is important as our goal is to ensure every guest feels at home while staying with us. We hope you will consider staying at Homewood Suites in the future.

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great place for families
Great service, courteous staff.
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Valerie Cavazos Assistant General Manager pada tanggal 14 Okt 2023
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

10/10 Sangat Bagus

Sonia, Laredo

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Affordable accommodations, good breakfast
Menginap 2 malam pada bulan September 2023
Tanggapan dari Valerie Cavazos Assistant General Manager pada tanggal 3 Okt 2023
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

10/10 Sangat Bagus

Juan

Menginap 1 malam pada bulan September 2023
Tanggapan dari Valerie Cavazos Assistant General Manager pada tanggal 20 Sep 2023
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

10/10 Sangat Bagus

Adelina

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan September 2023
Tanggapan dari Valerie Cavazos Assistant General Manager pada tanggal 18 Sep 2023
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

10/10 Sangat Bagus

Viara

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
It’s ok
The hotel was okay for the price, I did have to change rooms and after changing rooms due to them giving me the wrong room, they gave the wrong room again. Before arriving I called to confirm they had roll away beds and asked for it to be added to my reservation, it was not. I called for the bed and the agent tried to tell me they didn’t have one and then after speaking to the manager he brought it to me. And you pay $12 to park and it’s not even in a prime location. You could park for free in the AMC lot but they charge you at check in
Menginap 1 malam pada bulan September 2023
Tanggapan dari Valerie Cavazos Assistant General Manager pada tanggal 7 Nov 2023
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

8/10 Bagus

Tara

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Average stay
The room was nice but they didn’t stock it with soap or towels. The front door was locked when I arrived so had to wait for someone to open it from inside. The signs in the parking lot warning that they were not responsible for missing vehicles was very concerning. They did not clean the rooms daily and when I requested my room to be cleaned it was declined and I was advised that I could go to the front to restock any items I needed.
Menginap 2 malam pada bulan September 2023
Tanggapan dari Valerie Cavazos Assistant General Manager pada tanggal 11 Sep 2023
We are sorry we were not able to provide you with a better quality of service. It is our goal at Homewood Suites to make you feel at home and provide excellent service. Your feedback is very important to us. Thank you for your feedback, and we hope you will come back and stay with us again.

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Pleasant Family Space
We loved the Wednesday night social meal and nice breakfast. Our room was comfortable and clean. Very nice staff. Nice pool and amenities. If we are in the area we would choose this hotel again because it was such a pleasant experience.
Menginap 1 malam pada bulan September 2023
Tanggapan dari Valerie Cavazos Assistant General Manager pada tanggal 11 Sep 2023
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

6/10 Cukup Baik

John

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Friendly staff but beds not very comfy
Smoke smell kept coming into the bathroom from the common vent. Hotel is older but kept very clean. Staff very friendly.
Menginap 3 malam pada bulan September 2023
Tanggapan dari Valerie Cavazos Assistant General Manager pada tanggal 8 Sep 2023
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

8/10 Bagus

Veronica

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan September 2023
Tanggapan dari Valerie Cavazos Assistant General Manager pada tanggal 8 Sep 2023
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

6/10 Cukup Baik

Kristie

Bepergian bersama hewan peliharaan, Bepergian bersama keluarga
Disukai: Staf & layanan, kondisi & fasilitas properti
My family and I have been staying here for years. Not sure cause it was Labor Day weekend, but we were charged $12 a day (3 day stay) for PARKING!! Was not even notified at check-in for the charge. Thankful pets are welcomed for a $75 fee, but it doesn't have to reek of pee going in and out of the two doors in the back. Not happy with this stay what so ever.
Menginap 3 malam pada bulan September 2023
Tanggapan dari Valerie Cavazos Assistant General Manager pada tanggal 7 Nov 2023
Thank you for taking the time to share your recent experience at our hotel. Your feedback is important as our goal is to ensure every guest feels at home while staying with us. We hope you will consider staying at Homewood Suites in the future.

8/10 Bagus

Tanya or Joaquin

Disukai: Staf & layanan
Menginap 2 malam pada bulan September 2023
Tanggapan dari Valerie Cavazos Assistant General Manager pada tanggal 5 Sep 2023
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

10/10 Sangat Bagus

Mayra

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Hotel was really nice and cozy for my family of 4. We really enjoyed the pool, breakfast, and overall experience was amazing and we look forward to going back one day.
Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari Valerie Cavazos Assistant General Manager pada tanggal 4 Sep 2023
Thank you for your feedback. We hope you visit us, again. Have wonderful day.

10/10 Sangat Bagus

Romeo

Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari Valerie Cavazos Assistant General Manager pada tanggal 30 Agu 2023
Thank you for your feedback. Hope you visit us, again.

8/10 Bagus

zijing

Bepergian bersama keluarga
Tidak Disukai: Kebersihan
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Valerie Cavazos Assistant General Manager pada tanggal 20 Agu 2023
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

10/10 Sangat Bagus

RAFAEL DE JESUS

Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Valerie Cavazos Assistant General Manager pada tanggal 14 Agu 2023
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again.

6/10 Cukup Baik

Esteban

Menginap 3 malam pada bulan Agustus 2023
Tanggapan dari Valerie Cavazos Assistant General Manager pada tanggal 14 Agu 2023
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again.

10/10 Sangat Bagus

Dianne

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Valerie Cavazos Assistant General Manager pada tanggal 7 Agu 2023
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

8/10 Bagus

Gilbert

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice stay!
Menginap 2 malam pada bulan Juli 2023
Tanggapan dari Valerie Cavazos Assistant General Manager pada tanggal 2 Agu 2023
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

10/10 Sangat Bagus

David

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Friendly
Friendly, quiet and comfortable. Clean and pet friendly. Great continental breakfast.
Menginap 2 malam pada bulan Juli 2023
Tanggapan dari Valerie Cavazos Assistant General Manager pada tanggal 1 Agu 2023
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

10/10 Sangat Bagus

Javier

Menginap 3 malam pada bulan Juli 2023
Tanggapan dari Valerie Cavazos Assistant General Manager pada tanggal 18 Jul 2023
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

8/10 Bagus

Melissa

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
We traveled with our two children and had a pleasant stay. Our room itself was very nice and cozy. The only downfall for me was the noise of the highway since you are very close to it. Its not a deal breaker but if you are very light sleeper it might bug you. The other thing we noticed was our Ford truck was tampered with during the night. It looks like someone tried breaking in but were unsuccessful. I dont blame the hotel for things like that because it could honestly happen anywhere. Overall i did enjoy the hotel, the room, the breakfast and the staff. I would probably stay again.
Menginap 2 malam pada bulan Juli 2023
Tanggapan dari General Manager pada tanggal 17 Jul 2023
Thank you very much for your survey, and very sorry that something happened to your truck, we a re working very hard with our local Police department to increase patrol checks here to avoid any further issues, we hope to see you back soon.

10/10 Sangat Bagus

Robert

Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Valerie Cavazos Assistant General Manager pada tanggal 18 Jul 2023
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

6/10 Cukup Baik

Patricia

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
The pool was very dirty and no one was able to swim, very disappointing. Soaps and towels at a minimum. Breakfast was great, friendly staff.
Menginap 2 malam pada bulan Juli 2023
Tanggapan dari Valerie Cavazos Assistant General Manager pada tanggal 13 Jul 2023
We are sorry we were not able to provide you with a better quality of service. It is our goal at Homewood Suites to make you feel at home and provide excellent service. Thank you for your feedback, and we hope you will come back and stay with us again.

6/10 Cukup Baik

Monica

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Visibly dirty linens. Roaches. Carpets are nasty. The pool was green and closed during our stay. The AC in the lobby was out. Fortunately our room had wirking AC.I happened to noticed crusty red/brown spots on the sheet. The other bed had ugly stains. I had to switch out the bedding. I found a plastic hand nail on the bathroom floor and a roach running around. stay was the free breakfast. The breakfast was very satisfying.
Menginap 2 malam pada bulan Juli 2023
Tanggapan dari Valerie Cavazos Assistant General Manager pada tanggal 13 Jul 2023
We are sorry we were not able to provide you with a better quality of service. It is our goal at Homewood Suites to make you feel at home and provide excellent service. Thank you for your feedback, and we hope you will come back and stay with us again.