Galaxy Macau TM Resort, Ave Marginal Flor De Lotus, Cotai
Ulasan
9,2
Luar biasa
Semua ulasan yang ditampilkan berasal dari pengalaman tamu yang nyata. Hanya traveler yang telah memesan penginapan dengan kami yang dapat mengirimkan ulasan. Kami memverifikasi ulasan sesuai dengan panduan kami dan memublikasikan semua ulasan, baik itu positif maupun negatif.Informasi selengkapnyaTerbuka di jendela baru
Penilaian 10 - Sangat Bagus. 666 dari 1001 ulasan" "
10 - Sangat Bagus
666
Penilaian 8 - Bagus. 257 dari 1001 ulasan" "
8 - Bagus
257
Penilaian 6 - Cukup Baik. 42 dari 1001 ulasan" "
6 - Cukup Baik
42
Penilaian 4 - Buruk. 23 dari 1001 ulasan" "
4 - Buruk
23
Penilaian 2 - Sangat Buruk. 13 dari 1001 ulasan" "
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tomoko
Menginap 2 malam pada bulan Maret 2024
10/10 Sangat Bagus
Liang-i, Monte Sereno
15 Mar 2024
Liang-i
Menginap 2 malam pada bulan Maret 2024
10/10 Sangat Bagus
Anthony Chung Ho
Bepergian bersama keluarga dan anak
8 Mar 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff was extremely friendly and helpful. Worthy of a 5 star hotel.
Anthony Chung Ho
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Hotel Okura Macau pada tanggal 11 Mar 2024
Dear Mr. Anthony Chung Ho, Thank you for staying with us and taking the time to provide us feedback of your pleasant experience. We are pleased to hear about your compliments about our staffs. It was a pleasure to have you as our guest and we hope to welcome you back to Hotel Okura Macau! -- David D’Alessandro, Assistant Vice President – Hotel Operations
10/10 Sangat Bagus
Takako
Bepergian bersama keluarga dan anak
11 Feb 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Tanggapan dari Hotel Okura Macau pada tanggal 26 Feb 2024
Dear Ms. Takako, Thank you for staying with us with your family and taking the time to write us a review. We are happy to hear that you and your family had enjoyed the stay with us. It was a pleasure to have you as our guests and we hope to welcome you all back to Hotel Okura Macau! -- David D’Alessandro, Assistant Vice President – Hotel Operations
10/10 Sangat Bagus
Andy Chi Keung
10 Feb 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
招呼周到
Andy Chi Keung
Menginap 1 malam pada bulan Februari 2024
8/10 Bagus
Pak Kie Vincent
9 Feb 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tanggapan dari Hotel Okura Macau pada tanggal 16 Feb 2024
Dear Ms. Mei Po, Thank you for staying with us. We regret to hear that your stay with us is below your expectation. Your feedback is valuable to us, and we would like to hear from you. Should you wish to discuss further, please contact us at guestfeedback@hotelokuramacau.com. Thank you. Sincerely, David D’Alessandro, Assistant Vice President – Hotel Operations
Tanggapan dari Hotel Okura Macau pada tanggal 8 Feb 2024
Dear Ms. Valentina,Thank you for staying with us and taking the time to write us a review. It was a pleasure to have you as our guest and we hope to welcome you back to Hotel Okura Macau! -- David D’Alessandro, Assistant Vice President – Hotel Operations
10/10 Sangat Bagus
Jonathan, Honolulu
Bepergian bersama keluarga
30 Jan 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Was very pleasant stay with curious staff and well knowledge management. It was well chosen hotel and convenient location.
Jonathan
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Hotel Okura Macau pada tanggal 7 Feb 2024
Dear Mr. Jonathan, Thank you for staying with us and taking the time to provide us feedback of your pleasant experience. It was a pleasure to have you as our guest and we hope to welcome you back to Hotel Okura Macau! -- David D’Alessandro, Assistant Vice President – Hotel Operations
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
KWAN YI
Menginap 1 malam pada bulan Januari 2024
10/10 Sangat Bagus
??
Bepergian bersama keluarga
16 Jan 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
카지노 이용자에겐 매우 확실한 추천
하지만 그게 아니라면 주변이 번화가는 아닙니다
리스보아, 휜 주변이 교통은 많지만
호텔 셔틀버스를 탄다면 크게 상관 없는 부분입니다
??
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Hotel Okura Macau pada tanggal 7 Feb 2024
Dear Valued Guest, Thank you for writing us a review and giving the perfect rating. We hope to welcome you back to Hotel Okura Macau in the future! -- David D’Alessandro, Assistant Vice President – Hotel Operations
Though booked smoking room but finally no smoking room when check-in .
Cecilia
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Hotel Okura Macau pada tanggal 8 Feb 2024
Dear Ms. Cecilia, Thank you for taking time to write a review. We will continue to try our utmost to accommodate requests for smoking or non-smoking rooms though they are subject to availability upon arrival. We appreciate your feedback, and we hope to have the opportunity to welcoming you back to Hotel Okura Macau. Best regards, David D’Alessandro, Assistant Vice President – Hotel Operations
10/10 Sangat Bagus
Perry, Sunnyvale
11 Jan 2024
Perry
Menginap 2 malam pada bulan Januari 2024
10/10 Sangat Bagus
Bianca
10 Jan 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Thank you Hotel Okura Macau. Staffs were very nice to my kids and they provided an amazing service. Our trip was wonderful. We definitely will return to this hotel next time.
Fion
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Hotel Okura Macau pada tanggal 7 Feb 2024
Dear Ms. Fion, Thank you for staying with us and taking the time to write a review. We are pleased to hear that your stay with us was a wonderful one. We look forward to having you again as our guest in the near future! -- David D’Alessandro, Assistant Vice President – Hotel Operations
10/10 Sangat Bagus
Wai Kwong
Bepergian bersama teman
4 Jan 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent service provided by those friendly staffs.
Wai Kwong
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Hotel Okura Macau pada tanggal 7 Feb 2024
Dear Valued Guest Wai Kwong, Thank you for taking the time to write us a review. We are glad to hear that our staffs have met your expectations. It was a pleasure to have you as our guest and we hope to welcome you back to Hotel Okura Macau! -- David D’Alessandro, Assistant Vice President – Hotel Operations
10/10 Sangat Bagus
Toshio
4 Jan 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
We had a really pleasant experience with Okura this time, all the staffs were very kind and helpful and the service was flawless.
Mi Ri Nai
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Hotel Okura Macau pada tanggal 17 Mar 2024
Dear Ms. Mi Ri Nai, Thank you for staying with us and taking the time to write us a review. We are glad to hear that our staffs had made your stay pleasant. It was a pleasure to have you as our guests and we look forward to welcoming you all back to Hotel Okura Macau in the future! -- David D’Alessandro, Assistant Vice President – Hotel Operations
10/10 Sangat Bagus
Yuki
Bepergian bersama keluarga dan anak
3 Jan 2024
Disukai: Kebersihan, staf & layanan
おもてなし対応が最高でした
Yuki
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Hotel Okura Macau pada tanggal 7 Feb 2024
Dear Ms. Yuki,Thank you for staying with us and giving us a perfect rating. It was a pleasure to have you as our guest and we hope to welcome you back to Hotel Okura Macau! -- David D’Alessandro, Assistant Vice President – Hotel Operations
8/10 Bagus
Dora
1 Jan 2024
Dora
Menginap 1 malam pada bulan Desember 2023
8/10 Bagus
Kit Yee Alice
29 Des 2023
Kit Yee Alice
Menginap 1 malam pada bulan Desember 2023
10/10 Sangat Bagus
Chingli
Bepergian bersama keluarga
29 Des 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
一直以來都喜歡入住澳門大倉飯店
Chingli
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Hotel Okura Macau pada tanggal 7 Feb 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
.
Gary
Menginap 1 malam pada bulan Desember 2023
2/10 Sangat Buruk
Traveler terverifikasi
Bepergian dalam rombongan
26 Des 2023
Tidak Disukai: Staf & layanan
Luggage misplaced
Left 4 of our luggage for storage on day of check-out. Upon our return, we only received 3. We realized it later on the bus and almost missed our ferry. Only "good thing" was that staff came to send it to us at the terminal. Very bad experience so far as there hasn't been any communication from the hotel
Traveler terverifikasi
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Hotel Okura Macau pada tanggal 7 Feb 2024
Dear Valued Guest, Thank you for staying with us and your valuable feedback. We extremely regret to hear the unpleasant experience on your check-out day. We appreciate your feedback, and we will continue to strive for better service. We look forward to the opportunity to welcoming you back to Hotel Okura Macau. Sincerely, David D’Alessandro, Assistant Vice President – Hotel Operations
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent. Checked in late and was offered late check out automatically. Minibar is complementary. Would always be my first choice of stay .
Min Yen Veronica
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Hotel Okura Macau pada tanggal 7 Feb 2024
Dear Ms. Min Yen Veronica, Thank you for staying with us and taking the time to write us a review. We are pleased to hear that we will be always your first choice when you visit to Macau. It was a pleasure to have you as our guest and we look forward to welcoming you back to Hotel Okura Macau in the near future! -- David D’Alessandro, Assistant Vice President – Hotel Operations
Warm heart Felt japanese style hotel service in macao
KA HO
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Hotel Okura Macau pada tanggal 7 Feb 2024
Dear Valued Guest KA HO, Thank you for staying with us and taking the time to share your feedback. It was a pleasure to have you as our guest and we hope to welcome you back to Hotel Okura Macau! -- David D’Alessandro, Assistant Vice President – Hotel Operations
10/10 Sangat Bagus
Boon Hau
Bepergian bersama keluarga
17 Des 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent hotel! Will stay again!
Boon Hau
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Hotel Okura Macau pada tanggal 7 Feb 2024
Dear Valued Guest Boon Hau, Thank you for staying with us and taking the time to share your review. We look forward to welcoming you back to Hotel Okura Macau in the near future! -- David D’Alessandro, Assistant Vice President – Hotel Operations