Search Inns in Cranbrook

"Checked in Sunday evening at 8:45. Went to bar, ordered drink, about to order food. Power cut. Emergency lighting for rest of night, no food, limited everything else. No water pressure so couldn't shower etc. Staff didn't know what was going on or what to do. It was a problem just at the hotel, not the local area. No explanation or apology at check out."

"Excellent night’s stay. Room spacious and comfortable. Enjoyed spa facilities in the morning. Good choice of breakfast options - liked the new buffet. Staff friendly and helpful. We stay at the Imperial quite frequently and love the location and sea view."

"Excellent staff and ideal location make this stay a good choice."

"Our room was very well presented. So he breakfast was very good. Most of all - without exception - the staff were very helpful, friendly and efficient"

"Great position, sunny afternoon siting lakeside was wonderful. The hotel was a little tired but clean. Breakfast was horrendous, went down at 9:30 ( breakfast finished at 10:30) and didn’t actually receive by cooked breakfast until 10:45, 1.5 hours for a very basic breakfast is just not acceptable. I would image the kitchen being under resourced, plenty of serving staff, just nothing coming out."

"Staff were very helpful. From check in thru departure."

"Everything was 5 stars "

"Sort your WiFi. It’s super important when guests need to work. "

"Wonderful hotels, the rooms were tastefully decorated, the pool and steam room was very clean and tidy and the gardens were lovely."