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Crans Ambassador

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Luxury
5.0 star property
9.4

Exceptional

Alpine elegance with ski-in luxury

Surrounded by the serene beauty of the Swiss Alps, this luxurious retreat offers ski-in/ski-out access and a free ski shuttle. Unwind with a sports massage at Spa Nescens, savour local cuisine, and enjoy the indoor pool with sun loungers.

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
The current price is Rp11.027.354
Rp11.670.833 total
includes taxes & fees
12 Jun - 13 Jun
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About this property

Crans Ambassador

  • Luxury family-friendly hotel near Montana - Cry d'Er Gondola
  • Located close to Miniature Train Museum and Golf Club Crans-sur-Sierre, Crans Ambassador provides a free breakfast buffet, a terrace and shopping on-site. Hit the slopes at this hotel, offering ski-in/ski-out access, a free ski shuttle and downhill skiing. Indulge in a sports massage, a facial and a manicure/pedicure at Spa Nescens, the on-site spa. Be sure to enjoy local cuisine at the on-site restaurant. The health club offers fitness classes and yoga classes; other things to do include sledging, mountain biking and snowboarding. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
  • You'll also find perks such as:
    • An indoor pool, along with sunloungers
    • Free self-parking and valet parking
    • Limo/town car service, bike hire and supervised childcare (surcharge)
    • A lift, tour/ticket information and luggage storage
  • Room features
  • All 56 rooms have comforts such as 24-hour room service and premium bedding, as well as thoughtful touches such as free WiFi and safes.
  • Extra amenities include:
    • Changing tables, baby baths and childcare services
    • Bathrooms with heated floors and children's dressing gowns
    • 42-inch flat-screen TVs with cable channels
    • Balconies, fridges and heating

Awards and affiliations

  • The property is a member of the Small Luxury Hotels of the World.

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  • Spa
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  • Parking included
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Rp2.405.987 total
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Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 27 March and 16 June.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CHF 35.00 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 150.0 per day.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 5.00 per person, per night for adults; CHF 2.50 per night for guests aged 6-15 years old. This tax does not apply to children under 6 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 35.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: CHF 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Frequently asked questions

Does Crans Ambassador have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Crans Ambassador?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Crans Ambassador on 12 Jun 2026 start from Rp11.027.354, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crans Ambassador pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 35.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Crans Ambassador?

Self-parking and valet parking are free at this property.

What time is check-in at Crans Ambassador?

Check-in start time: 3 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Crans Ambassador?

Checkout is at noon. Late check-out is available for a fee.

Does Crans Ambassador provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Crans Ambassador located?

Offering ski-in/ski-out access, this hotel in Montana is in the mountains, within a 10-minute walk of Montana - Cry d'Er Gondola and Miniature Train Museum, and close to winter activities, such as cross-country skiing. Golf Club Crans-sur-Sierre and Violettes Express Gondola are also within 2 mi (3 km). Randogne Montana Station is 15 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.6

Cleanliness

9.6

Location

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 84 out of 117 reviews
Rating 8 - Good. 27 out of 117 reviews
Rating 6 - Okay. 3 out of 117 reviews
Rating 4 - Poor. 1 out of 117 reviews
Rating 2 - Terrible. 2 out of 117 reviews

Reviews

Verified

8/10 Good

Walter

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Staff very good. Room was good but carpet needed to be cleaned.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Albena

Liked: Cleanliness, staff & service, property conditions & facilities
The facilities and restaurants are beautiful. Sauna and hamam are also nice. N
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous hotel with very attentive staff who were very knowledgeable and went out of their way
Stayed 2 nights in Aug 2023
Verified

8/10 Good

Neena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only one night. The staff was very friendly
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Rory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding service from start to finish. Highly attentive staff from concierge and shuttle service to ski fitting, housekeeping and restaurant team, all impeccable. Enjoyed the views and amenities in the suite and super handy location for skiing, easy 5 minute walk to gondola and 10 min walk in to town. Would stay again.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Sebastien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was there for one night , should have plan to stay longer , everyone and everything perfect
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A millón dollar view, Great food and excellent Service!
Stayed 5 nights in Dec 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxury in Crans

Great, high end hotel with excellent facilities and service
Stayed 2 nights in Aug 2022
Verified

10/10 Excellent

Himayani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely setting perched above Crans-Montana, great views. Chic contemporary decor. Excellent service, in particular front desk and Concierge staff.
Stayed 7 nights in Jul 2022
Verified

10/10 Excellent

Justin

Liked: Property conditions & facilities
Amazing
Stayed 2 nights in Jun 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Overall good, some room renovation wouldn’t hurt. The breakfast buffet was lean especially in salty choices and the scrambled eggs ordered seemingly not from fresh eggs… Very friendly and helpful staff.
Stayed 4 nights in Dec 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

La crème de la crème !

Not my first nor my last! ABSOLUTELY the place to be. The best of crans-montana! See you this winter ! btw .... those pancakes ..... pfffffff otta this world !
Stayed 2 nights in Sep 2019
Verified

8/10 Good

Eveline

Liked: Cleanliness, staff & service, amenities
tolles Zimmer mit grosser Terrasse - im Sommer sicher super, im Winter ist es so hoch oben meist zu kalt um draussen zu sitzen. Gute Betten und Badezimmer! Personal gut abgestimmt auf die Ansprüche des Gastes!
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities
El personal es muy muy amable y el lugar es muy lindo!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir haben den Aufenthalt sehr genossen! Sehr freundlicher Service! Das Hotel ist innen sehr schön und gepflegt. Der Ausblick super! und die Massagen absolut zu empfehlen. Wir kommen wieder :-)
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

tatiana l m

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel

Quarto grande com varanda vista Linda para cidade
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

ESTELLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bel hôtel vu imprenable sur les montagnes
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Benedict

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wunderschönes Hotel mit traumhafter Aussicht!

Wunderschönes Hotel mit traumhafter Aussicht!
Stayed 1 night in Jul 2024
Verified

8/10 Good

alex

Liked: Cleanliness, staff & service, property conditions & facilities

Excepcional! Mas não recomendo no período do verão

Hotel excepcional, muito novo, excelentes instalações, vista incrível, restaurante e serviço muito bons. Estivemos no verão, dias quentes. Por ser um hotel de montanha, com instalações preparadas p o frio intenso, sem ar condicionado, o quarto ficava muito quente, o que foi desagradável. No mais, tudo impecável!
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Khaled

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel Excellent service and nice utility Excellent concierge Close to ski lift
Stayed 6 nights in Jan 2022
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Location bellissima, servizio cordiale, confort. Prezzi del food e beverage spropositati, nei ristoranti stellati di zona si spende la stessa soma mangiando meglio. Colazione semplice e poco variegata.
Stayed 4 nights in Aug 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bery nice hotel with friendly staff
Stayed 4 nights in Aug 2021
Verified

8/10 Good

Marit

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Et lækkert hotel men uden aircondition og temmelig slidt på værelset. Dog var badeværelset nyrenoveret.
Stayed 2 nights in Jul 2021
Verified

10/10 Excellent

Troels

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Opholdet var en fornøjelse. Hotellet er meget centralt beliggende og med en fantastisk udsigt.
Stayed 3 nights in Jun 2021