Hotel Serenna

Property class: 3

Choose dates to view prices

Reviews

8.8 out of 10
Excellent
Hotel Serenna provides amenities, such as a free breakfast buffet and a restaurant. Stay connected with free in-room WiFi.
The current price is Rp1.351.408
Rp1.608.175 total
includes taxes & fees
5 Oct - 6 Oct

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Room service

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Classic Double Room, 1 King Bed

A bedroom with a large bed, a ceiling fan, an air conditioning unit, a nightstand, a chair, a mirror, and a coat rack.

Classic Double Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Room, 2 Queen Beds

A hotel room with two beds, a nightstand, a lamp, a mirror, and a potted plant.

Quadruple Room, 2 Queen Beds

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite

A hotel room with two beds, a desk, a chair, a ceiling fan, and artwork on the walls.

Suite

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed
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About the area

Cuatro Ciénegas is home to Hotel Serenna. The area's natural beauty can be seen at Cuatrocienagas Biosphere Reserve and Cuatrocienegas Central Plaza, while Venustiano Carranza Museum and Genesis Museum are cultural highlights. Make sure you don't miss outdoor adventures like hiking/biking trails and ecotours. Visit our Cuatro Ciénegas travel guide
Map
Aldama #215, Cuatro Ciénegas, COAH, 27640

What's nearby

  • A clear mountain lake with surrounding grassy areas and a wooden bridge.
    Cuatrocienagas Biosphere Reserve
    4 min drive - 2.0 km
  • Cuatrocienegas Central Plaza
    7 min walk - 0.6 km
  • Venustiano Carranza Museum
    7 min walk - 0.6 km
  • San José Church
    9 min walk - 0.8 km
  • Cuatro Cienegas de González Viewpoint
    4 min drive - 2.3 km

Restaurants

  • Cantina El 40
    6 min walk
  • Bodegas Ferriño
    15 min walk
  • El Sonora Restaurante 4C
    8 min walk
  • La Mision
    9 min walk
  • Restaurante Misión Marielena
    9 min walk

About this property

Hotel Serenna

  • Property highlights
  • Hotel Serenna provides amenities, such as a free breakfast buffet and a restaurant. Stay connected with free in-room WiFi.
  • You'll also enjoy perks such as:
    • An outdoor pool
    • Free self-parking
    • Smoke-free property and a nature reserve
  • Room features
  • All guestrooms at Hotel Serenna feature comforts such as free WiFi and free bottled water.
  • Other amenities include:
    • Heating and ceiling fans
    • Showers, free toiletries and hairdryers
    • Balconies or patios, cable channels and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 5 metres
  • Street parking available
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11:30 AM
  • A restaurant
  • Private picnics

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Ceiling fan
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Frequently asked questions

Does Hotel Serenna have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel Serenna?

As of 4 Oct 2026, prices found for a 1-night stay for 2 adults at Hotel Serenna on 5 Oct 2026 start from Rp1.351.408, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Serenna pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Serenna?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Serenna?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Serenna?

Checkout is at 1:00 PM.

Where is Hotel Serenna located?

Situated in Cuatro Ciénegas, this hotel is within a 10-minute walk of Venustiano Carranza Museum, Cuatrocienegas Central Plaza and San José Church. Genesis Museum and Ferriño Wineries are also within 15 minutes.

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Reviews

Hotel Serenna Reviews

8.8

Excellent

9.4

Cleanliness

8.6

Location

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 77 out of 136 reviews
Rating 8 - Good. 40 out of 136 reviews
Rating 6 - Okay. 14 out of 136 reviews
Rating 4 - Poor. 4 out of 136 reviews
Rating 2 - Terrible. 1 out of 136 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff and nicely stocked bar.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Very enjoyable stay, would return
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Staff not very kind...
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quality for all
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Liked: Staff & service
.
Stayed 2 nights in Dec 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Too many restrictions regarding coolers and drinks, noisy neighborhoods, not nice. Facilities ok
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
En general el hotel es muy cómodo pero la coladera del baño huele muy mal sugiero poner tapas para evitar eso. No venden ni agua debería haber aunque sea una máquina dispensadora de bebidas y snacks. El bar junto a la alberca no funciona está cerrado y los lunes no hay desayuno te mandan a desayunar a otro hotel. Indudablemente falta personal. Las habitaciones carecen de lugar de almacenamiento, no hay donde poner la ropa y no hay ganchos para colgar. Tuvimos que tener la ropa y nuestras cosas de uso personal en las maletas y es algo incómodo. La Alberca muy limpia y el agua a muy buena temperatura.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente desyuno el que te dan
Stayed 1 night in Sep 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
La jarra de jugo del desayuno estaba oxidada y el tiempo del desayuno era a las 8 am y no se sirvio completo hasta casi las 9 am
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está pequeño pero en excelentes condiciones, hay mucha tranquilidad, la alberca estaba muy limpia y el personal muy amable
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Toda la atención estuvo excelente
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Ampliar el bufette del desayuno y que se complete para todos los huéspedes en el horario que manejan, más área de estacionamiento
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es excelente comparando precio calidad. Tiene lo necesario. Solo creo que podrían mejorar renovando las toallas.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel super bonito, facil acceso, la alberca muy padre, y el personal muy amable , me gusto mucho tambien la habitación 10/10
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación limpia, muy rico el desayuno y la alberca muy limpia
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un excelente lugar para llegar de fin de semana queda muy cerca de las áreas turísticas y del centro. Me la pasé muy bien!!
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Sobre el desayuno: nos gustó mucho el desayuno y estaba bien hecho pero no lo sirven a las 8 am. Nos dijeron que se servía a partir de las 8 y en ambos días bajamos a esa hora pero solo tenían puesta una parte del desayuno. Lo más consistente que es el huevo y chilaquiles lo sirvieron aprox a las 8:30 Nosotros esperamos porque no teníamos prisa pero supongo que si alguna persona necesita desayunar a las 8 para salir a otro lado, pues no va a tener el desayuno a tiempo
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente, todo limpio y buena atención
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitacion limpia y en muy buen estado asi como la prooiedad pongo 4 estrellas solo porque el estacionamientono esta cerrado.. De ahi en mas todo excelente
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muy bonito. 2 noches, habitación limpia y cómoda. Personal amable y servicial. Desayuno rico y variado. Estacionamiento seguro incluido. Buena experiencia, lo recomiendo 100%
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy agradable estancia y congruente al precio, la verdad es un hotel muy accesible en cuanto costo. El desayuno aparte es un plus que se agradece!!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelente en servicio y comodidad
Stayed 1 night in May 2026