Dear Jacqueline, Thank you for rating your stay at the Sheraton Dallas Hotel. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Chandana Weerasekara Hotel Manager

Dear Andrew, Thank you for taking the time to share your recent experience with us. We apologize for the inconvenience you faced regarding the electric vehicle charging amenities during your stay. We will address your remarks with our team as we always look for ways to improve. We are also sorry for the lack of assistance provided by our associates and valet service concerning the EV charging process. We appreciate your comments and will share them appropriately. We hope you will consider a return visit so we can restore your confidence in us. Sincerely, Chandana Weerasekara Hotel Manager

Dear Anmol, Thank you for your nice rating. We are pleased we met your expectations for an enjoyable stay at the Sheraton Dallas Hotel. We look forward to having the pleasure of doing so again on your next visit to the area. Sincerely, Chandana Weerasekara Hotel Manager

Dear Janet, Thank you for reviewing your recent stay. We have taken note of your feedback regarding our food choices; we always appreciate hearing from our guests and learning what would enhance their visit. It was our pleasure hosting you, and we hope to see you again soon. Sincerely, Chandana Weerasekara Hotel Manager

Dear Hollie, Thank you for choosing the Sheraton Dallas Hotel for your overnight stay. We are glad you appreciated our comfortable beds and that you had a great time at our in-house bar. We enjoyed serving you and look forward to hosting you again soon. Sincerely, Chandana Weerasekara Hotel Manager

Dear Thomas, Thank you for sharing your feedback regarding your visit to the Sheraton Dallas Hotel. We appreciate your observations and are pleased to know you found the connectivity of our property convenient during your time with us. It was a pleasure having you, and we look forward to you are already planning another visit our way. Sincerely, Chandana Weerasekara Hotel Manager

Dear Eddie, Thank you for taking the time to post your rating. It is disappointing to see we did not live up to our usual high standards, and we are truly sorry your stay was anything less than satisfactory. We hope you will give us another chance to provide you with a much-improved experience. Sincerely, Chandana Weerasekara Hotel Manager

Dear Jenny, Thank you for selecting us. We are delighted you could enjoy our clean property and exceptional downtown location in the vibrant Arts and Financial District. It was a pleasure having you as our guest, and we look forward to welcoming you back to the Sheraton Dallas Hotel. Sincerely, Chandana Weerasekara Hotel Manager

Dear Ernesto, Thank you for being specific in your evaluation of our hotel. We apologize for the billing issues made from our end and hope it was resolved to your satisfaction. If not, please reach out to our front desk as they will be happy to assist you further. We are also sorry for your disappointment regarding the pet fee. Our fees are competitively priced and posted on our website so guests can have this information before booking with us. We appreciate your patience and hope you will stay with us another time so we can provide you with a much more satisfying experience. Sincerely, Chandana Weerasekara Hotel Manager

Dear Monica, We are so pleased to hear how happy you were with your recent experience! Providing an exceptional stay to every guest is what we strive for every day. Thank you for reviewing your time at the Sheraton Dallas Hotel, and we hope to welcome you back soon for another enjoyable visit.Sincerely,Chandana WeerasekaraHotel Manager

Dear Yazmin, Thank you for the generous rating. We are thrilled we met your expectations for a fantastic stay at the Sheraton Dallas Hotel. We look forward to having the pleasure of doing so again on your next visit to the area. Sincerely, Chandana Weerasekara Hotel Manager

Dear Temica, Thank you for reviewing your stay at the Sheraton Dallas Hotel. We are charmed to know we met all of your expectations and that you loved our beautiful property. We look forward to your return and wish you all the best with your travels. Sincerely,Chandana Weerasekara,Hotel Manager

Dear Isa, Thank you for choosing to stay with us at the Sheraton Dallas Hotel. We are glad to know you were pleased with the thoughtful service you received from our associates, and we will surely share your kind compliments with them for a job well done. However, we regret not meeting some of your expectations, and we are sorry for your disappointment with regard to the lack of amenities. We are grateful for your feedback as we are always looking for ways to improve our guest experience. We hope to see you again on your future visit to the area and wish you all the best with your travels. Sincerely,Chandana Weerasekara,Hotel Manager

Dear Jerry, Thank you for taking the time to share your honest feedback regarding your recent stay at the Sheraton Dallas Hotel. Your compliments were a pleasure to read, and we were delighted to learn that our associates took great care of you. We will share your great remarks with our entire team. Thank you again, and we look forward to your return visit. Sincerely, Chandana Weerasekara Hotel Manager

Dear Fred,Thank you for this excellent rating! We always work hard to provide a high-quality experience for all our guests, so it's terrific to hear that you had such an enjoyable stay at the Sheraton Dallas Hotel. We would love to host you again someday for yet another unforgettable visit.Sincerely,Chandana WeerasekaraHotel Manager

Dear Josalyn, Thank you for your nice rating and for letting us know that your stay at the Sheraton Dallas Hotel was a great one. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future.Sincerely,Chandana WeerasekaraHotel Manager

Dear Mr. Manuel, It was a pleasure having you as our guest at the Sheraton Dallas Hotel. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel, and your feedback tells us we are meeting our goals. Thank you for taking the time to share your perfect rating. We look forward to hosting you again soon.Sincerely,Chandana WeerasekaraHotel Manager

Dear Ashley, Thank you for reaching out with your concerns. It is apparent that we missed several opportunities to create the comfortable stay you anticipated and deserve; we truly regret not meeting your expectations. Your comments regarding the condition of our accommodations have been duly noted, and we are committed to enhancing the overall guest experience by addressing these concerns. We are also sorry to hear you have not received what was promised and will look into this further. Furthermore, we are concerned to read your specific comments regarding the situation you witnessed in our lobby. Such observations are taken very seriously, and we will have our security team investigate the details. Thank you for your valuable feedback, and we hope to have another opportunity to provide you with the stay you deserve.Sincerely,Chandana WeerasekaraHotel Manager

Dear Ravneet, Thank you for rating your experience at the Sheraton Dallas Hotel. It is always our goal to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you return to the area.Sincerely,Chandana WeerasekaraHotel Manager

Dear Anita, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at the Sheraton Dallas Hotel; we hope to see you again soon. Sincerely,Chandana WeerasekaraHotel Manager

Thank you!

Dear Michael, Thank you for choosing the Sheraton Dallas Hotel and for the excellent rating. We are thrilled to know we exceeded your expectations and that you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Chandana Weerasekara Hotel Manager

Thank you for staying with us!

Thank you!

Thank you Diane for your review. We are glad you enjoyed your stay!

Thank you for your business. We hope to see you soon!

Dear Amanda, Thank you for choosing Marriott and for taking the time to post a review. We are delighted to exceed your expectations with our efficient check-in, friendly service, and fresh and spacious accommodations! It was our pleasure accommodating you, and we hope you will make the Sheraton Dallas Hotel your home away from home whenever your travels bring you to our city. Sincerely,Chandana WeerasekaraHotel Manager

Dear Karen, Thank you for rating your stay at the Sheraton Dallas Hotel. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.Sincerely,Chandana WeerasekaraHotel Manager

Dear Jose,Thank you for choosing the Sheraton Dallas Hotel. Our highest priority is making sure you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. We hope to welcome you again soon.Sincerely,Chandana WeerasekaraHotel Manager

Dear Rusty, It was a pleasure having you as our guest at the Sheraton Dallas Hotel. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel, and your feedback tells us we are meeting our goals. Thank you for taking the time to share your rating. We look forward to hosting you again soon.Sincerely,Chandana WeerasekaraHotel Manager

Dear Steven, Thank you for the perfect rating. We are glad you had a wonderful time at Sheraton Dallas Hotel. It was a pleasure having you as our guest, and we look forward to accommodating you again soon. Sincerely, Chandana Weerasekara Hotel Manager

Dear Tomi, Thank you for your nice rating and for letting us know that your stay at the Sheraton Dallas Hotel was a great one. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future.Sincerely,Chandana WeerasekaraHotel Manager

Hello Alain, we are sorry to hear that we didn't meet your expectations. Should your travels bring you back, please request a room with a shower and no bathtub. We hope to see you in the near future!

Dear Aaron, Thank you for evaluating your stay at the Sheraton Dallas Hotel. Nothing is more important than your satisfaction, so we are delighted to know how happy you were with our ideal location, friendly service, and amazing restaurant/bar. We are grateful for the feedback that helps us enhance our guest experience. We appreciate your business and hope to welcome you back soon for another enjoyable stay.Sincerely,Chandana Weerasekara,Hotel Manager

Dear Presley, Thank you for taking the time to share your honest feedback regarding your recent stay at the Sheraton Dallas Hotel. Thank you for highlighting our friendly staff, attentive service, and fresh accommodations. We will share your great remarks with our entire staff. Thank you again, and we are excited to welcome you back very soon.Sincerely,Chandana WeerasekaraHotel Manager

Dear Brandon, Thank you for choosing to stay with us and for taking the time to post a review. We are delighted to have exceeded your expectations with our fresh accommodations and friendly staff! It was our pleasure accommodating you, and we hope you will make the Sheraton Dallas Hotel your home away from home whenever your travels bring you to our city. We look forward to your next visit!Sincerely,Chandana WeerasekaraHotel Manager

Dear Ashley, Thank you for being our guest and for rating your experience. We are disappointed if you had any issues which kept you from thoroughly enjoying your stay. We would welcome another opportunity to show you our outstanding hospitality. We appreciate the feedback and hope to see you the next time you visit the area.Sincerely,Chandana WeerasekaraHotel Manager

Dear M. Lynn, Thank you for letting us know your visit to the Sheraton Dallas Hotel was perfect in every way. We appreciate you being our guest, and we look forward to welcoming you again soon.Sincerely,Chandana WeerasekaraHotel Manager

Dear Deanna, Thank you for being our guest and for the five-star rating. It is excellent to learn how much you enjoyed your time at the Sheraton Dallas Hotel and that we exceeded all of your expectations. It was a pleasure serving you, and we can not wait to share another fantastic experience with you soon. Sincerely, Chandana Weerasekara Hotel Manager

Dear Terrence, Thank you for choosing to stay with us at the Sheraton Dallas Hotel. We are thrilled to receive your thoughtful review and are delighted to learn you found our hotel to be so comfortable and completely spotless. It would be an honor to host you again when you return to the city. Have a wonderful day, and travel safely.Sincerely,Chandana WeerasekaraHotel Manager

Thank you for your feedback. We will share it with our food and beverage team.