Search Hotels Near David Berger National Memorial, Cleveland

"Housekeeping loud in the hallways at check in time and in the morning. "

"A tornado hit, we were out of a room...personal belongs locked up. VERY BAD EXPERIENCE. No control of mother nature. SRAFF was amazing"

"My stay was okay for a last minute booking. The front desk staff were excellent and extremely helpful! The room was clean for the most part. The bathroom could offer more amenities like toothbrush and toothpaste. Also the tub wouldn’t drain while I was showering and I thought it would overflow. The hotel restaurant was okay. You have to wait to be seated and we were basically ignored by 4 servers as we waited for 10 minutes. It wasn’t until I attempted to seat myself that a server that was wrapping silverware in the back and watching me wait came over to seat us. I did share my disappointment with being ignored. She did apologize. We went to the breakfast buffet and everything was at the bottom of the barrel and it was only 10am. I politely asked someone could the food be replenished and was told that “we eat them out here” I don’t know what that meant. After about 15 mins the food was replenished and tasted okay. I am typically a big tipper but I did not leave one simply because my entire experience was not worth the $200 and was mediocre. Front desk staff was the best when entering and exiting! "

"This place was fabulous! The people I encountered were there at 3 p.m. They all seemed so friendly & kind."

"Hotels common areas were very clean with the exception of the pool area. On Saturday evening the pool area and lots of towels laying all over the floor with pooled up water on the sides. Granted the pool are was very overcrowded and never saw staff except to bring in more requested towels."

"Absolutely enjoyed our stay. Close to everything. "

"Our shower never worked. We were there for 3 days, and they never adequately fixed the shower. The manager's reception was a joke. We have stayed at many Embassy Suites in the US, and we were served leftover cheese and crackers, salsa, and chips. The pool was broken, and we were told it had been broken for over two weeks."

"Thank you to staff for the amazing work while my mom stayed there she absolutely enjoyed her stay"

"The room was great, breakfast was great, the staff was polite, friendly and had great customer service. "