2/10 Sangat Buruk
Ehud
14 Jun 2024
Tidak Disukai: Fasilitas
My flight was delayed and I got there around 1a. When I opened the door, I thought somebody was in the room. The bed was unmade - almost as if somebody was sleeping there, and the room was quite dirty with trash all over the placed.
When I got back to reception they apologize that somehow the room was not cleaned, but that they don't have a room for me and that they can't help me. That's it. No sympathy and no offer to help me find an alternative. Never had such an apathetic service before. Had to call some hotels around at 1a to try to get a bad to sleep as I was supposed to be there just one night and leave early in the morning. What a shame of a service.
Ehud
Menginap 1 malam pada bulan Juni 2024