Derby hotel guide. Marriott Hotels & Resorts hotel in Derby, Ohio
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Top Derby Hotel Reviews
Holiday Inn Columbus Dwtn-Capitol Square by IHG
8/10 Good
"We arrived on Friday and the water was turned off. The repairs were done but the water was not working. When we left the property at 6 pm it still was not working. When we returned later it was on. Our room was never cleaned on Saturday. We returned to the hotel at 4pm and it was not done. We were ok with towels so we did not call the front desk to report that our room was not cleaned."
Hilton Columbus Downtown
10/10 Excellent
"Wonderful stay, extremely clean, friendly staff, cute cafe for food choices. Would recommend for anyone"
SpringHill Suites Columbus OSU
8/10 Good
"The room was large and nice. I really appreciated the roll-in shower and the provided shower chair. Mobility impaired, so those made my live much easier. There was one huge issue though... The shower only produced scalding hot water. I called the front desk thinking that I just wasn't understanding how to work the controls. But no, the front desk informed me that was a known issue with that room, and that it should never have been given to me. I ended up essentially having to take a sponge bath, soaking a cloth and letting it cool before using it to bathe. The other... surprise... was the there is no Daily maid service, so on returning to the room on the second day of my stay, it was still in the condition I'd left it. I was told that they only provide maid service if you stay 3 days. Again, not a deal breaker, but unexpected. Perhaps this is industry standard now, I don't know. I don't travel much. The third issue, again, not a major issue, but inconvenient for someone mobility impaired, I called down to the front desk for a couple of small items, and was told that they had them and could provide them. I said thank you, and hung up assuming that they would be run up to my room. I waited some time, and nothing... I called back down and was told that they had them, but I needed to come to the front desk to fetch them as the desk attendant was evidently the only staff present and couldn't leave the front desk. It would have been nice if that had been made clear at first."
Best Western Suites
10/10 Excellent
"Our experience at Best Western from start to finish was a wonderful top notch experience. The staff were so friendly but we especially enjoyed the very clean and comfortable hotel accommodations!!! Our room (a king sized suite) was so comfortable and clean. The only thing I could possibly say that needed upgrading is the bed pillows. They were easily flattened. They did give us 4 pillows which was a help. Overall, we understand the chance of better pillows being stolen so we totally understand. We would also like to commend Best Western on the wonderful breakfast that they offer and the breakfast attendant was very sweet and efficient. Absolutely wonderful overall experience!!! Can’t wait to return. Thank you"
Hyatt Place Columbus/OSU
8/10 Good
"Location decent . Not enough or any really towel bars in bathroom. Garbage cans in common areas were always overflowing. Coffee ran out multiple times at breakfast . Food was just ok at breakfast. Eggs were awful. Cold French toast. All waters and soda at front desk were very expensive. No indication that there is actually food you can order from the kitchen..I happened to ask since it said there was an on site restaurant and the front desk gave me a menu . Wouldn’t stay again with all the choices in the area."
Hyatt House Columbus OSU / Short North
10/10 Excellent
"Most staff were friendly and helpful. Everything was clean. Breakfast was good."
Olentangy Motor Inn
10/10 Excellent
"Recommend for a decent priced, clean place to stay."
Hollywood Casino & Hotel Columbus
10/10 Excellent
"Connected to the casino which is very nice. Very clean, very nice rooms, ample free parking, helpful and friendly staff. The Hill has some good items I just don't recommend the chicken poutine."
Drury Plaza Hotel Columbus Downtown
10/10 Excellent
"Can’t beat the Drury! You can try but you’ll end up returning and with good reason. Whatever you need it’s here and much more."