Fasilitas properti

Ulasan untuk Country Inn & Suites by Radisson, Indianola, IA

2.5 out of 5
Country Inn & Suites by Radisson, Indianola, IA
501 E Trail Ridge Avenue, Indianola, IA

Ulasan

9,2

Luar biasa

Penilaian 10 - Sangat Bagus. 343 dari 515 ulasan" "
Penilaian 8 - Bagus. 128 dari 515 ulasan" "
Penilaian 6 - Cukup Baik. 19 dari 515 ulasan" "
Penilaian 4 - Buruk. 12 dari 515 ulasan" "
Penilaian 2 - Sangat Buruk. 13 dari 515 ulasan" "

9,4/10

Kebersihan

9,2/10

Staf & layanan

8,8/10

Fasilitas

9,4/10

Kondisi & fasilitas properti

8,8/10

Ramah lingkungan

Ulasan

8/10 Bagus

Angie

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan Mei 2024

10/10 Sangat Bagus

Dwight

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024

8/10 Bagus

Paul

Menginap 2 malam pada bulan April 2024

8/10 Bagus

David

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nicely built, but what are tourists supposed to do during a tornado alert?
Menginap 4 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 1 Mei 2024
Dear David,Thank you for your review from all of us at Country Inn & Suites by Radisson, Indianola, IA. We are pleased you enjoyed your stay! Rest assured, our guests' safety is our top priority. It would be a privilege to host you again during your next visit.

10/10 Sangat Bagus

John

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I stay at this property several times throughout the year and have always had a good experience.
Menginap 1 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 12 Apr 2024
Hi John,It was a pleasure to welcome you back to Country Inn & Suites by Radisson, Indianola, IA, during your most recent visit; we consider returning guests to be the biggest compliment! We're thrilled to hear you had another enjoyable experience, and we appreciate you taking the time to share your kind comments. Thank you for your positive rating, and we look forward to your return.

10/10 Sangat Bagus

Ronda

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Friendly and helpful staff. Clean and updated facilities
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari General Manager pada tanggal 7 Apr 2024
Hi Ronda,It was our pleasure to provide you with clean, welcoming accommodations. We're glad you enjoyed your visit, and we look forward to seeing you again at Country Inn & Suites by Radisson, Indianola, IA!

10/10 Sangat Bagus

Stacia

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Extremely friendly and helpful staff. Clean and new looking. Comfortable beds. The pool area has some rust with several metal surfaces but that doesn’t impact function of the pool or hot tub at all. Just odd they would not consider the metal choice when building. Really quiet and huge parking area.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari General Manager pada tanggal 7 Apr 2024
Dear Stacia,It was such a pleasure to welcome you to Country Inn & Suites by Radisson, Indianola, IA! Our team is committed to providing high-quality guest service, and we’re thrilled to hear that we made a good impression on you. Receiving recognition for our impeccable accommodations and peaceful atmosphere is always appreciated as well. Thank you for your kind review and perfect rating, and we hope you return soon!

8/10 Bagus

Ingrid Van Den

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
clean, quiet, and safe.
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari General Manager pada tanggal 7 Apr 2024
Dear Ingrid,Thank you for taking the time to leave us a review. Our team is delighted you enjoyed our clean accommodations and relaxing, quiet ambiance. We take pride in providing a phenomenal experience for our guests, and we value your feedback. It was our pleasure to host you, and we hope to see you again for another memorable visit!

10/10 Sangat Bagus

Trisha

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

Gail

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very nice, clean, staff very friendly. great night sleep
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari General Manager pada tanggal 12 Mar 2024
Dear Gail, Thank you for leaving us a perfect rating. We are glad that our team and high standards of cleanliness made a positive impact on your stay with us. Our goal is to provide relaxation for our guests, and we are glad that we did just that. It was a pleasure to have had you as a guest, and we look forward to welcoming you back for another great night's rest.

6/10 Cukup Baik

Angela

Traveler bisnis, Bepergian bersama keluarga
Disukai: Staf & layanan
Sheets were full of hair and couldnt swim due to high chlorine content! Eyes burned jjst walking in the pool room
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari General Manager pada tanggal 13 Mar 2024
Dear Angela,Guest satisfaction is important to us, so we're happy to see aspects of our stay were pleasant. However, we apologize for any concerns about the sheets and pool. We'll pass your comments along to the appropriate staff members, and we hope to see you again during your next trip.

10/10 Sangat Bagus

Martha

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The hotel was clean and the staff were so helpful.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari General Manager pada tanggal 25 Feb 2024
Dear Martha,Thank you for staying with us! We know that our hardworking team will be thrilled to hear you were impressed by their efforts to ensure you had a clean and comfortable stay at Country Inn & Suites by Radisson, Indianola, IA. It would be a pleasure to call you our guest again!

10/10 Sangat Bagus

LAURIE LYNN

Disukai: Kebersihan
Great stay!
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari General Manager pada tanggal 6 Feb 2024
Dear Laurie,We're delighted you had a great stay at Country Inn & Suites by Radisson, Indianola, IA! Your satisfaction is our priority, and we look forward to welcoming you back for another fantastic experience in the future.

4/10 Buruk

Lucas

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas
Went to use the pool and the hot tube was not hot. Temp felt like the pool but a little warmer but not by much.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari General Manager pada tanggal 23 Jan 2024
Hi Lucas,Thank you for your feedback. We are very sorry that our hot tub did not meet your expectations. We appreciate you bringing this to our attention so we can make improvements. Hopefully, you'll consider staying with us again when you return to Indianola.

8/10 Bagus

Joette

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The shower needs safety bars pls
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari General Manager pada tanggal 28 Des 2023
Dear Joette,Thank you so much for the high rating. We'll be sure to have our maintenance team look into your comments about the shower and make improvements where necessary. We hope that everything else was in order for your stay and that you'll join us again soon.

10/10 Sangat Bagus

David

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very nice but shower curtain is way too short - fl
It was great. But the shower curtain is way to short - won’t stay in the tub - flooded the floor
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari General Manager pada tanggal 19 Des 2023
Dear David,Thank you for choosing Country Inn & Suites by Radisson, Indianola, IA! We're glad your overall stay was pleasant, and we appreciate your feedback about the shower curtain. Please come see us again the next time you're in the area.

10/10 Sangat Bagus

John

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I stay at this property multiple times throughout the year and have done so for a number of years now. Never disappointed and that's why I keep coming back.
Menginap 1 malam pada bulan November 2023
Tanggapan dari General Manager pada tanggal 5 Des 2023
Dear John,Thank you for sharing your comments with us. We are thrilled to know that you have enjoyed many visits with us throughout the years. It was a pleasure serving you, and we look forward to your next visit.

8/10 Bagus

joey

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very friendly good area nice town restaurants a Dining and shopping literally just down the road
Menginap 1 malam pada bulan November 2023
Tanggapan dari General Manager pada tanggal 28 Nov 2023
Dear Joey,Thank you for your recent stay with us. We are glad that you found your accommodations to be clean and comfortable. It was also great to hear that you enjoyed how close we are to dining and shopping options! We are thankful for your feedback and hope we see you on your next visit to Indianola!

10/10 Sangat Bagus

John

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I make 8 to 10 visits to this community every year and book a room here if rooms are available. Although there are less expensive hotel options in the community I have always had positive experiences when staying at this property and continue to book room stays here.
Menginap 1 malam pada bulan November 2023
Tanggapan dari General Manager pada tanggal 18 Nov 2023
Hi John,Thank you! It's always a delight to hear from our loyal guests and we are thrilled to know you continue to be impressed with all we have to offer. Your kind comments are truly appreciated and will be shared with the team. We look forward to welcoming you back to Country Inn & Suites by Radisson, Indianola, IA again soon.

8/10 Bagus

Angela

Traveler bisnis
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Mary

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2023

10/10 Sangat Bagus

David

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan September 2023

6/10 Cukup Baik

Amber

Bepergian bersama keluarga
Disukai: Staf & layanan, kondisi & fasilitas properti
The hotel was comfortable, in good condition & conveniently located to where we needed to be. Unfortunately, I was disappointed w/ the overall cleanliness of the bathroom.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari General Manager pada tanggal 25 Okt 2023
Dear Amber,Thank you for your feedback. We're glad you found the hotel comfortable, in good condition, and conveniently located. However, we apologize for the disappointment you encountered. Your comments are important, and we will address this issue to ensure a more satisfactory experience for our guests in the future. We appreciate your input and hope to have the opportunity to welcome you back for an improved stay.

10/10 Sangat Bagus

Peyton, Pleasant Hill

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari General Manager pada tanggal 21 Okt 2023
Dear Peyton,Thank you for your review and for giving us a perfect rating! We're delighted you had an enjoyable experience. It was a pleasure having you here, and we hope you return soon!

10/10 Sangat Bagus

Sayra

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Place was nice, staff was nice!
Menginap 2 malam pada bulan September 2023
Tanggapan dari General Manager pada tanggal 18 Okt 2023
Hi Sayra,Thank you very much for your review and choosing to stay at Country Inn & Suites by Radisson, Indianola, IA. Our team members are passionate about showing our guests an exceptional experience, so we are delighted to hear you enjoyed your visit. It was a pleasure hosting you, and we look forward to welcoming you back next time you are in the area.

10/10 Sangat Bagus

Aida

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Super friendly staff, clean and safe area. Breakfast was actually tasty and best one I had in hotels in a while.
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari General Manager pada tanggal 18 Okt 2023
Dear Aida,Thank you for choosing Country Inn & Suites by Radisson, Indianola, IA! We're delighted you enjoyed the friendliness of our team, the clean and safe environment, and our tasty breakfast. Your positive feedback affirms that we're delivering on our commitment to guest satisfaction. We look forward to welcoming you back for another five-star stay!

10/10 Sangat Bagus

Julie

Bepergian bersama keluarga
Disukai: Fasilitas
Very clean and well cared for.
Menginap 1 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Mike

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

Larry

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
The door on our room 313 was very hard to push open and hold open. The door closing mechanism was not adjusted correctly. My wife was in an electric wheelchair and it was a real struggle for her. The door would slam shut if you didn’t hold on to it. Thanks for letting us checkout late because of funeral
Menginap 1 malam pada bulan September 2023
Tanggapan dari General Manager pada tanggal 26 Sep 2023
Dear Larry,Thank you for your valuable feedback. We regret any inconvenience you may have encountered with the door, and we assure you that we will attend to the matter promptly. We appreciate your patience, and we are pleased to have been able to grant your request for a late checkout. It would be our pleasure to have you stay with us again at Country Inn & Suites by Radisson, Indianola, IA .

4/10 Buruk

Laurie

Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Upgrades needed
We will not be staying again in the future. We come to the area at least twice a year. The sheets did not fit the bed. We woke up in a bundle of sheets beneath us. Please invest in better linens. While you are at it replace the mattresses. Our mattress was worn out and uncomfortable. Lastly the unit that heats and cools the room was very noisy and the temp in the room was cold when the AC was running and hot when it was not.
Menginap 2 malam pada bulan September 2023
Tanggapan dari General Manager pada tanggal 20 Sep 2023
Hi Laurie,Thank you for sharing your experience, we're sorry to hear you had trouble sleeping. We trust you brought your concerns to our team so we could address them right away, and we hope for another opportunity to impress you with the quality and comfort we know we can provide.

10/10 Sangat Bagus

Rhiannon

Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

Darin

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Drop off
Nice clean hotel. Friendly staff
Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari General Manager pada tanggal 5 Sep 2023
Thank you so much for choosing to stay with us at Country Inn & Suites by Radisson, Indianola, IA. Your kind words about our staff are greatly appreciated, and we are very happy to hear you enjoyed your stay. We hope you join us again soon. It was a pleasure hosting you.

10/10 Sangat Bagus

Laura

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Wonderful staff
Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari General Manager pada tanggal 5 Sep 2023
Hi Laura,Thank you for the outstanding rating of your recent stay at Country Inn & Suites by Radisson, Indianola, IA. We're glad you enjoyed your time with us and the exceptional service of our staff. Please allow us to host you again should you return to Indianola.

10/10 Sangat Bagus

Jana, Ankeny

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean rooms. Quiet area.
Menginap 1 malam pada bulan September 2023
Tanggapan dari General Manager pada tanggal 5 Sep 2023
Hi Jana, It was a pleasure to have you join us at Country Inn & Suites by Radisson, Indianola, IA, and we are thrilled you enjoyed our clean, peaceful accommodations. We look forward to welcoming you back on future visits to the area.

10/10 Sangat Bagus

Pamela

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Janet

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti

10/10 Sangat Bagus

Carson

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Easy access from our wedding venue
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari General Manager pada tanggal 24 Agu 2023
Dear Carson,Thank you for taking the time to provide a review for Country Inn & Suites by Radisson, Indianola, IA. We are glad you enjoyed our proximity to your wedding venue. It was a pleasure having you as our guest. Best wishes on the next chapter of your life, and we hope to see you again soon!

8/10 Bagus

Ryan

Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Very nice building, common areas, breakfast area, and overall setup. And yes room & bathroom were awesome. Clean. More than I expected! Staff, not so great…rarely anyone at the front desk. Usually a sign to call someone. Maybe it’s a staffing issue. I also think, maybe I’m old school, they should all be showered / hygiene and wear uniforms. Cleaning staff was very polite and got what I needed. Thank you
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari General Manager pada tanggal 21 Agu 2023
Dear Ryan, Thank you for taking a moment to leave a review. We appreciate your kind words about our clean accommodations and lovely facility. However, we regret falling short of our goal of providing memorable hospitality. Your feedback will be shared with our internal team for further consideration, as we are always seeking new ways to improve. It was a pleasure having you here, and we hope you will give us another opportunity in the future to provide you with the seamless experience we know we are capable of.

10/10 Sangat Bagus

Lyndon

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
A very clean and comfortable hotel.
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari General Manager pada tanggal 20 Agu 2023
Dear Lyndon,Thank you for choosing Country Inn & Suites by Radisson, Indianola, IA, and for sharing your kind review with us. We are glad to hear you were comfortable in our clean hotel. We hope to welcome you back soon.

4/10 Buruk

Traveler terverifikasi

Bepergian bersama keluarga
Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Not handicap accessible
Website and listings both say each room is handicap accessible, with wheelchair access and grab bars for all rooms. My husband called to confirm this before booking and was assured that it was true. It’s not. There are no grab bars in the bathroom or accessibility in the room. The bathroom is too small for any equipment to fit, the shower is not accessible and the room was not able to accommodate a wheelchair or knee scooter. Asked for management to help with this situation and did not receive any contact. Front desk told my husband they were not sure what to do and that the hotel was full. Only handicap accessible bathroom was on the first floor by the main desk and it had no hand soap or paper towels for the days we were there. Basic continental breakfast, basic pool (very cold). there are wheelchair lifts in the pool room but we did not utilize them. There are handicap accessible parking places, but motorcycles park where the van loading area is supposed to be, so it is hard to access vehicles for losing and unloading of passengers. Room was clean and nice, some of the furniture is a bit older, like the arm chair in the room. It had tears and holes on the seams. The veranda area is nice and open. There’s also a fire pit.
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari General Manager pada tanggal 20 Agu 2023
Thank you for bringing your concerns to our attention. We are disappointed that your experience was not what we strive to deliver, and we sincerely apologize for the inconvenience caused. Your feedback is important and will be discussed internally as we continually strive to improve for our guests. We appreciate your time and wish you all the best.

10/10 Sangat Bagus

Julie

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Shawn

Menginap 2 malam pada bulan Agustus 2023

10/10 Sangat Bagus

David

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Agustus 2023

6/10 Cukup Baik

Kerry

Bepergian bersama keluarga dan anak
Disukai: Kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
The blankets and brown stuff on them. I dont know if it was poop or chocolate no i didnt smell it!. At 1 am when i made it back to my room and couldnt get in, i was told that i didnt check in and had to, to be able to get into my room. Where all my stuff is because i was already checked in..i was informed that they needed to put another hold on my card. I was also told that there was other guests in my room while i was gone because they assigned that room to them and then noticed my stuff in the room. Luckily i have not noticed anything missing. The night shift worker was very rude about everything and didnt seem to care about me or my stuff. I may stay here again but probably wouldnt be my first choice.
Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari General Manager pada tanggal 16 Agu 2023
Dear Kerry,Guest satisfaction is important to us, so we're happy to see aspects of your stay were pleasant. However, we apologize for any concerns about the bedding and for any confusion about your check-in status. This is not a typical experience, and we'll look into your comments further. Should you be in the area again, we hope you'll come back to see us.

10/10 Sangat Bagus

Rollin D.

Menginap 1 malam pada bulan Agustus 2023

8/10 Bagus

JANE

Bepergian dalam rombongan
Disukai: Fasilitas, kondisi & fasilitas properti
August 2nd was not a good to checkin, more than a 2 hour wait to get a room! Total meltdown. Will use your property in the future and will expect this not to happen again.
Menginap 2 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Kevin

Menginap 1 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Tavian

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Agustus 2023

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Brenda

Menginap 2 malam pada bulan Agustus 2023