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"The onsen was clean, had a ton of different baths, and felt well maintained. Swimming pool area was nice as well. The staff here can speak fluent English, so it helped quite a bit with our check-in. Dinner and breakfast buffets were wonderful, worth a try at least once if you are able to."

"Staff were fantastic and very helpful. "

"Very good place to stay "

"Great breakfast options. Japanese, western or buffet. I chose western. Premium fresh fruits, pastries, famous Hokkaido milk, different juices and many more. The outdoor onsen is beautiful. Our room with lake view, we could see the lakeside fireworks at night and beautiful sunrise in the morning. The best of all, they let us check in early since our room is ready. And the check out time is not till 12 pm. White gloves staff services through out the hotel. The room is extremely clean. We would definitely will come back. "

"n/a"

"Amazing price and onsen"

"Great view, super comfortable during quiet period. We will for sure come back again!"

"Very nice hotel. A little dated but nice. We stayed in a Japanese style room with futons which was nice but very few electrical outlets. Not a big deal. The private onsen we had was very tiny so we opted for the public one which was great! So unless you’re shy, forego the private onsen in your room. Dinner was a kaiseki ryori (Japanese multi course dinner) which was beautiful, just not my favorite… breakfast was a combination of a Japanese course with buffet. Hotel is very close to the park and shops. I read a recent review online complaining about lack of a/c… there is a/c, works very well it is not obvious but it’s a dial with off, low, med, high. The reviewer should have used google translate ( the off did translate to cut). "

"The entire experience surpassed our expectations. The hotel and grounds were beautiful. Our room with the private onsen was definitely worth it. The staff was very attentive. "