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"Very helpful staff comfortable bed very tired as I had just arrived in Japan."

"This is our 3rd time here. Cannot beat the location. Across the street you have a market that has everything you can imagine from freshly baked pastries to meats and sushi. There's also a 711 next to the market that if you know Japan's 711's they have great sandwiches, musubi, and a pretty decent latte, and it's close to the KIX airport. The hotel also has a restaurant that serves a great breakfast buffet, lunch, and dinner at a decent price. Daily maid service, or if you prefer not to have anyone come into the room (like my wife), they'll leave new towels, water, and all your amenities in a package outside your door. The room itself is super clean, comfortable bed & pillows, mini-fridge, and the water pressure is super strong. OUTSTANDING SERVICE! The staff go above and beyond to help you. On our last day 9/30, we needed a shuttle to the airport and the girl working the front desk-I think her name was Rayna, who by the way spoke English, arranged to have their shuttle take us even though it was not scheduled. That really saved us, thank you! "

"I enjoyed trying out the Refa products"

"Very convenient for travelers to catch a plane, especially in the early morning and/or late in the evening with very efficient and kind staff. Also the restaurants are all good."

"Reception desk was great. Themed room was a nice option."

"Loveee"

"Clean and quiet and location was good for me"

"The price is excellent for the quality offered, the hotel is outside of the really busy areas and has some nice restauraunts nearby. Rooms could use a bit more soundproofing."

"Tidy rooms, laundry service excellent & luggage transfer easy. "