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"This hotel was extremely exceptional it was a great experience. "

"Breakfast was good. The rooms need updating and a little more attention as there was mosquitos inside the restroom and a large dead waterbug inside the room."

"The room was clean and the staff in the front is always so helpful! The pool is so relaxing and peaceful great stay for a couple vacation or a family vacation!"

"I had a great stay at the Hyatt in Cartagena. From the moment I arrived, the service stood out—especially Dina at reception, who was incredibly welcoming and helpful. She made check-in smooth and set the tone for the entire experience. The location is a huge plus. There’s a convenient grocery store right behind the hotel, a major mall right next door, and the beach is directly across the street—everything you need is within walking distance. The hotel pool was also a highlight—clean, relaxing, and perfect for unwinding after a day out. Overall, this hotel offers comfort, convenience, and excellent service. I’d definitely stay here again"

"Excelente el servicio y la comida, las habitaciones súper bellas y limpias y cerca del aeropuerto"

"Todo súper bueno!"

"Staff was very helpful. Clean n comfortable."

"The staff were very helpful with answering questions, and sharing recommendations in the area."

"Everything was more than what we expected"