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Staff

The hotel is modern, comfortable and well run. Grand Cafe is a bit dull, but the Burgundy Bar and C's Steak & Seafood Restaurant is excellent. Club Level breakfast was pedestrian, but a minor issue.

Having travelled to over 10 countries, Raffles Jakarta was easily the best hotel I have stayed in. The hotel itself was spacious and well designed. The highlight was how friendly and helpful the staff were. They went beyond the usual pleasantries and actually wanted to have proper conversations, showing genuine interest. Would happily return the next time I am in Jakarta.

Great access to multiple malls.

The Staff were oustanding, room was superb and the food at the lounge which was included in my package was out of this world.

Excellent hotel

It’s very nice stay in good hotel with nice and friendly staff

This hotel is located inside a small mall. Next to GBK. Reception area is small but room is good size, clean. All staff are polite, friendly. I was delighted to see welcome fruits platter and small treat almost every day makes me smile. It's facing busy road so traffic noise is slightly annoying. Hotel swimming pool is clean and quiet. As I said it's inside the mall, so shopping and eateries and literally steps away. Highly recommended.

Yes, very good

A modern, luxurious hotel in the centre of Jakarta. Stayed for 2 nights with my partner and 2 year old son and the staff couldn't have made us feel more welcome. I cannot recommend this hotel highly enough.

Nice family hotel

I stayed here for a long weekend and had a wonderful experience. The room in 18th floor was spacious and clean. The big gym had enough equipments and looked new. Pool on 8th floor was small but it was nice to chill out. Everything is perfect. I didn't really try the breakfast, so I couldn't comment. But location of the hotel was very strategic. It was directly connected with a neighborhood shopping mall which has variety of food. Within walking distance, there is a traditional "China...

Staff were very courteous & polite. All the staff including securities from morning until evening made you feel very special 🙂. One of the best hotel I ever stayed. Special thanks to fellow named Satria, who was very helpful more then one occasion 😀. Hotel itself is a old colonial building which has been converted in to an unique hotel. I wish stayed there longer.