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"From the moment we walked into the entrance of the Granvia Hotel in Okayama, the magic began. We were greeted with wide smiles and a “happy to see you!” vibe. The one downer was that the luggage we had sent to this hotel was only partially delivered. The wonderful young lady at the front desk (Sato, Sumire) was very sympathetic and went out of her way to help us find the missing luggage. She called “Sagawa” delivery service and informed them of their mistake. The lady from Sagawa told us that our bag was still in Osaka and that it would be delivered the next day. Fortunately, I had an “Apple Air Tag” in the bag and knew the bag was in their Okayama distribution center. Our missing luggage was delivered to our hotel room within a few hours. We will highly recommend this hotel (Grandvia Okayama) to all our friends and anyone who asks. Again, please send our personal thanks to Ms. Sato, Sumire for her help and kindness. Aloha and mahalo!"

"Breakfast was nice"

"Perfect location, awesome view from the 13th floor, and double glazing keeps it nice and quiet considering it's above the train station (with occasional but non-intrusive muffled train station noises sometimes filtering through). The breakfast is great and has an awesome outlook over the local platforms. The rooms are compact but remain accessible. The pillows are firm and 'feather/pipe straw' style, but surprisingly comfortable with no sore neck or back the next morning."

"The twin room is very small for two people with large suitcases. Breakfast is almost all Japanese food. Dinner was very good and an international menu. The location is wonderful."

"Nice view over the ocean"

"I found the staff friendly and professional. Currently they are working on the maintenance of the building exterior. As such, it was covered by a maintenance net. I did not try their breakfast since it ends at 9AM that is away too early but other than that, it is a good business hotel for a solo traveler who just needs some place to stay."

"This hotel is at a perfect location for accessing public transportation and seeing the sites. For westerners, the breakfast leaves a little to be desired. "

"Restaurant nearby "

"On this trip, I stayed with my family, and we all loved our stay here. The room was spacious for the 3 of us, and the staff were friendly as always. We all loved the breakfast on the 11th floor. "