"I booked a deluxe studio but hadn’t realised from the pictures when booking on a phone that the shower opened directly into the main room at the end of the bed. It was only when I stretched the pictures when looking back at my room choice that I could see this. The shower had a clear glass door meaning that there was not any privacy at all for anyone showering and also stepping directly into the bedroom to get out of the shower. The toilet and sink were at the other side of the room in a very small room. It was a very unusual set up. As I was travelling with my 20 year old daughter, the lack of privacy when showering really bothered me. I was surprised that it had never been mentioned in a review before. I spoke to Charlie at the front desk who thankfully moved us to a one bedroom room. This room was perfect as it had a separate bathroom. I couldn’t fault this room and we enjoyed our stay. Perfect location for a weekend in London."
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