Search Hotels in West Side Historic District, Saratoga Springs

"There was a function at the ball room that left no parking for guest. And the streets were very noisy Making it hard to sleep. "

"Brkfst was great having it right at the hotel. staff were friendly and helpful. room was nice and clean"

"Very clean and aesthetically pleasing rooms. "

"Staff at the front desk very nice. The room was clean and modern. You could adjust the heat or AC if you needed to. Clean bathroom and shower. Nice linens. Coffee station on first floor. Great location. "

"It was a very nice place to stay . Staff was amazing! Was upgraded after my room Was not avalible . Some little ants in our room "

"Great place and staff"

"Overall the hotel was beautiful. Had a restaurant on site and an indoor pool which was warm. We paid for the room with the jetted tub and it was broken. We told the desk about it and after some back and forth they gave us a new room with a working one. Then my in laws checked in and they also got a room with a broken tub. Again there was pushback but eventually we got them another room as well. "

"Did not eat"

"Well I would say breakfast could have been better, both days having pulled chicken/pulled pork & then sausage links cut up and then breakfast sausage this morning, the morning would have been better with a more realistic breakfast food- bacon? I’m sure it was because it’s busy and there’s more to make and I’m sure the staff didn’t want the extra work but the idea would have been much better for the weekend or more ideal. Cold coffee? But it was fresh, I do believe there could have been more cut up fresh fruit- seemed like that was out consistently, and having a toddler that’s a go too… the next thing would be the room was semi clean, the suit was nice but the counter top in the kitchen had crumbs the refrigerator had not been clean and was loud and the bed sucked. We needed and extra pillow yet we couldn’t use the one in the closet because it was dirty… I reached out to the front desk for that and they were great getting 2 more pillows, but then the spider webs in the bedroom had us suggest maybe they don’t occupy that room often? Fitness center was nice but the 3 treadmills were all a little off skipping when running, I brought that up to the front desk and she said she’d look into it, the pool was nice and water was warm so we used that, Ideally it wasn’t a bad stay, just a few loose ends that could have been tightened up. For the price the room the stay was nice "