Hotel Best Western di Dumfries

"Mostly good. "

"Just “ok” for an overnight stay. But a few notes: Front desk staff should never say a customer’s room number out loud when assigning, especially with other people in the lobby. Rooms and furniture very dated, and in need of replacement with modern sleek furnishings. It looks like someone’s grandmother’s house. Everything is bulky and just…NO. Hard floors need extra attention in terms of cleanliness. Also, I can’t stress enough: DUSTING and WIPING down surfaces better. Thank goodness I travel...

"The building was clean and the staff was friendly "

"Our room keys were deactivated at 825am when we returned to our room after having breakfast, so we had to return to front desk to reactivate. Staff barely aknowledged me as she was on phone. Did not seem to care."