Search Hotels Near EC1 Lodz - City of Culture, Łódź

"Clean room, comfortable bed and congenial staff."

"Overall, a fairly average hotel for the price. Before booking, I called to confirm the availability of sports channels and specifically asked multiple times about Canal+. I was assured there would be a wide selection, but in reality only Eleven Sports 1–3 were available—no Canal+ or even TVP Sport, which is a publicly available channel. This was disappointing, especially as the full channel list is readily available at reception, but I was not provided with that information during the call despite asking. Similar sports channel packages, including Canal+, are fully available at nearby Qubus and Novotel hotels, and could also be easily confirmed at their receptions. As a result, despite the hotel having a nice lobby with TVs, the available channels were not really worth watching. Breakfast was noticeably worse than at Qubus, which offered both greater variety and higher quality food and drinks, including absolutely delicious homemade dishes. Qubus is also cheaper on average, which makes the value here less convincing. Staff did not come across as particularly welcoming and at times seemed disengaged, with the exception of the buffet area where they were somewhat more helpful. Another downside is that the windows in the rooms cannot be opened, which was an issue for me. If I had to point out any positives, the bed was very comfortable and the gym being open 24/7 is a nice feature."

"Excellent breakfast, pool, and jacuzzi."

"Room was spacious with a balcony and robes were provided. Beds were comfortable. Bed sheets did not fit the beds properly and there were various elements in the room, from the lock on the door to light fittings that needed repair in the room. I was informed when I asked in advance that they had vegan options at breakfast, nothing was marked with allergens at the buffet and very few clear vegan options were there, very disappointing. "

"Terrible communications. Requested checkin instruction 3 times each of the 3 days before my arrival in Poland without any reply. I had to phone the office when I arrived in the city 2 hours before checking in to find the apartment and get instructions for access. Then the instructions and codes given were incorrect and I was locked out of the apartment block. Was unable to get through on the phone, just got a Polish voicemail message, but was eventually able to get the problem solved on WhatsApp. When I finally got into the apartment it was different to the one I booked. On the positive side, the apartment was clean and everything was well equipped for meeting my expectations and needs siring my stay. A very stressful experience turning up in a Polish city with no instructions to find and access the apartment and unable to speak Polish to sort It out. "

"Excellent service, professional and friendly staff. Room was very comfortable. "

"Spotless spacious room, comfy bed"

"Nice, quiet...good brakfast"