East Houston hotel guide. Aimbridge Hospitality hotel in East Houston, Houston

"This hotel was awful, under construction a mess everywhere. Rooms are super small, our room smelt like marijuana maybe from the rooms next door but I was there with kids so not the best smell. Front desk was a couple fold out tables put together. Elevators were sketchy and barely functioning. Parking garage is awful, trucks can barely fit and the garage cement looks like it’s about to collapse. The only good thing was the staff was very professional and helpful."

"The staff was friendly and professional, and the room was clean and renovated. I'm really enjoying my stay here. "

"clean cookies were good"

"Pool is wonderful! "

"The property is beautiful giving a resort feel, the staff is attentive and very friendly. The spa is it’s on little heaven tucked away within another part of the property. I am already looking into my booking my next visit with them."

"Great customer service when checking in and out of Hotel!"

"Cockroaches in the room, the floor was dirty and cracked, big difference between the lobby and the room, staff was bad. The lady at the reception when we check in was not in the mood to check in us, the valet is 50$ per night and don’t help at all. No hello, No door opens, no help with the luggages, nothing. Staying on the phone and waiting for us to give them the keys. Nobody told us that they had a breakfast, anyway didn’t want to try it. I saw a bar somewhere outside, nobody told us to check it out, didn’t knew the hours or anything."

"Room was not what was expected. Pictures on website were misleading. The handicap shower was ok, but the water poured on to the tile floor making it very slippery. Staff was not knowledge on shuttle times"

"Everything was good. Had to ask several times before finally receiving fresh towels. My only complaint was pool wasn't heated and needed to be cleaned. "