Search Hotels with Pool in East Rochester

"This hotel is catfish"

"Parking was easy. Staff was very kind. Didn’t have breakfast there but will try another time. "

"Okay first off. Took 25 mins to get checked in. Second got sent to a room where people were already inside. Those same people we walked in on did the same thing previously getting to the hotel.(walked in on another couple) There is no organization here. The floors in the rooms were beyond gross. I took the towel down to the front desk after it collected all the dirt on the floor. and asked for towels just to lay on the ground to walk from a to b. I wish I woulda snagged a photo of the towel is was nasty. Lady at the bar had the worst attitude, if you’re there for just the tips go do something else. I truly was not expecting to leave a bad review but with that much money on the line a bad review is a good heads up for people before they spend their hard earned money. You guys can do better it’s achievable. I will not go back to this hotel unless it’s a free stay for a test run. But all of this hotel needs to be brought to attention. The city of Rochester already has enough going on. To be one of the biggest hotels in the area with these many problems, a bad review is needed."

"Room was clean but old. This property could use a remodel. We booked several rooms for family. Several of the doors did not close well. The bathrooms are tiny and have old bathtubs and small vanity. The staff was very friendly and kind. Walls & doors are thin so you could hear everything going on in hallway and rooms next to you. "

"But the room and property was clean. Thank you."

"It’s a nice clean place, feels like a small apartment home"

"Terrible customer service. Asked for a hairdryer for three days straight and it was never delivered to our room. Requested a room that looked into the atrium from a higher floor was given first floor that faced highway. Right beside outside door that didn’t stay locked and banged all night. Room was clean, but floor was filthy. Found garbage on the floor."

"Two elevators for staff and guests made for delays"

"The motel was quiet and comfortable. The staff was pleasant. Great stay. A shout out to Joe in the breakfast room."