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Ulasan untuk Sheraton Miramar Resort El Gouna

5 out of 5
Sheraton Miramar Resort El Gouna
Red Sea, El Gouna

Ulasan

8,6

Sangat Bagus

Penilaian 10 - Sangat Bagus. 127 dari 238 ulasan" "
Penilaian 8 - Bagus. 76 dari 238 ulasan" "
Penilaian 6 - Cukup Baik. 12 dari 238 ulasan" "
Penilaian 4 - Buruk. 15 dari 238 ulasan" "
Penilaian 2 - Sangat Buruk. 8 dari 238 ulasan" "

8,8/10

Kebersihan

8,8/10

Staf & layanan

8,2/10

Fasilitas

8,4/10

Kondisi & fasilitas properti

8,0/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Frank

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Ausstattung, Gesamtanlage, Service, Poolbereich und angelegte Lagunen hervorragend. Frühstückauswahl prima, sehr gut. Abendessenbuffet 4 Sterne.
Menginap 15 malam pada bulan April 2024

10/10 Sangat Bagus

Michael, Zürich

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Sehr schönes Hotel an bester Lage mit vielen romantischen Brücken über den Lagunen und blühenden Pflanzen und Palmen. Grosse Zimmer mit allem was ein 5* Hotel auszeichnet. Sehr freundliches zuvorkommendes Personal. Abwechslungsreiches Essen von guter Qualität.
Menginap 9 malam pada bulan Maret 2024

10/10 Sangat Bagus

Ghada

Disukai: Kebersihan, kondisi & fasilitas properti
Great stay
Menginap 3 malam pada bulan November 2023

8/10 Bagus

Maya

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very nice area and hotel was also very nice

10/10 Sangat Bagus

Christina Vandhana

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Amazing experience at the Sheraton Miramar in El Gouna. The staff were so friendly and helpful. The rooms are slowly being upgraded and wow, once they are all done this place will be even more wonderful.

10/10 Sangat Bagus

youssef, Brooklyn

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Coming back next year
Menginap 6 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Andrea

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great staff and lovely interior
My partner and I loved staying at the hotel. We stayed in a newly renovated and nice room right by the beach. Cleaning and cleanliness were very good and the bed comfortable. On the beach there were many sunbeds available and the staff were very friendly and took drink orders at the sunbeds. All the staff at the hotel treated us nicely both at the reception, in the restaurants and in the bars. The absolute best food in the hotel was served at the oriental restaurant by the water. Good freshly made bread and meat on the table grill! Moh. A Latif who is the responsible manager of both the restaurant and the beach bar was very helpful and made our days extra good with very good service and nice conversations. We will definitely be back!
Menginap 3 malam pada bulan Agustus 2023

2/10 Sangat Buruk

Lamis

Menginap 1 malam pada bulan Juni 2023

10/10 Sangat Bagus

Robert

Bepergian bersama teman
Disukai: Staf & layanan, kondisi & fasilitas properti
Friendly Staff, very good food, beautiful view of Red Sea.
Menginap 5 malam pada bulan Juni 2023

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan, kenyamanan kamar
Menginap 8 malam pada bulan Mei 2023

10/10 Sangat Bagus

Mark

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice resort
Menginap 3 malam pada bulan Mei 2023

10/10 Sangat Bagus

Mohamed

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Excellent nothing to complain
Menginap 1 malam pada bulan April 2023

10/10 Sangat Bagus

Peggy

Menginap 1 malam pada bulan April 2023

4/10 Buruk

Mona Fatma Mursi

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The dinners very poor quality and there is no information about the ingredients of the good items
Menginap 3 malam pada bulan Januari 2023
Tanggapan dari Guest Service Center pada tanggal 25 Jan 2023
Dear Mona Fatma, Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations regarding our food. I have shared your feedback with the concerned leadership team to ensure the necessary guidelines are in place and reviewed.I hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Wafy GaberHotel Management

4/10 Buruk

Errieta

6/10 Cukup Baik

Werner

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Ohne Bauarbeiten empfehlenswert
Am Tag nach Ablauf der Stornierungsfrist kam die Nachricht vom Hotel, dass Bauarbeiten stattfinden. Unser Zimmer war weit weg von den Arbeiten, aber an den (wirklich schönen) Stränden war den ganzen Tag flexen und hämmern zu hören. Auf meine Beschwerde im Hotel hieß es, dass das Zimmer ja nicht betroffen ist. Seltsame Einstellung. Essen so la la, auf für all inclusive eher mittelmäßig. Sehr freundliches Servicepersonal.
Menginap 5 malam pada bulan November 2022
Tanggapan dari Guest Service Center pada tanggal 25 Nov 2022
Dear Valued Guest,It is our pleasure to hear from you and you take the time to rate and review us.Please accept our deep apology for any inconvenience.Looking forward to seeing you once again.Thank you and best regards.Wafy GaberHotel Management.

8/10 Bagus

William

Bepergian bersama keluarga dan anak
Disukai: Staf & layanan
Very Good
Menginap 5 malam pada bulan Oktober 2022
Tanggapan dari Sara pada tanggal 27 Okt 2022
Dear Mr. William,It is a great pleasure to hear from you and you take the time to rate us.Looking forward to seeing you once again.Thank you and best regards.Sara IbrahimGuest Relations Team.

10/10 Sangat Bagus

Lamis

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2022
Tanggapan dari Guest Service Center pada tanggal 20 Sep 2022
Dear Valued Guest, It is a great pleasure to hear from you and you take the time to rate us. Looking forward to seeing you once again .Thank you and best regards. Sara Ibrahim , Guest Relations

2/10 Sangat Buruk

Mohamed

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Room next to hotel construction site. Construction activities ongoing right next to the guests. Absolutely rediculous. Won’t stay there again.
Menginap 1 malam pada bulan September 2022
Tanggapan dari Guest Service Center pada tanggal 11 Sep 2022
Dear Mr. Mohamed, Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the concerned leadership team to ensure the necessary guidelines are in place and reviewed.I hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Wafy GaberHotel Management

10/10 Sangat Bagus

Emese

Menginap 3 malam pada bulan Agustus 2022

10/10 Sangat Bagus

Mohemeed

Menginap 3 malam pada bulan Agustus 2022
Tanggapan dari Wafy pada tanggal 19 Agu 2022
Dear Valued Guest,It is a great pleasure to hear from you and you take the time to rate us.Looking forward to seeing you once again.Thank you and best regards.Wafy GaberHotel Management

2/10 Sangat Buruk

Ahmed

Bepergian bersama teman
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Sherton is great hotel, it has its reputation.... All around the world But the one at algouna is not at the level of the Sherton .... Sorry to say that
Menginap 3 malam pada bulan Agustus 2022

8/10 Bagus

Heba

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Juli 2022
Tanggapan dari Wafy pada tanggal 20 Jul 2022
Dear Ms. Heba, Thank you so much for your rating and review. We are glad to read that you liked our hotel in general and had a pleasant stay with us. We would like to welcome you back soon again. Best Regards. Wafy Gaber Hotel Management

10/10 Sangat Bagus

Ahmed

Menginap 3 malam pada bulan Juli 2022
Tanggapan dari Wafy pada tanggal 20 Jul 2022
Dear Mr. Ahmed, Thank you so much for your rating and review. We are glad to read that you liked our hotel in general and had a pleasant stay with us. We would like to welcome you back soon again. Best Regards. Wafy Gaber Hotel Management

10/10 Sangat Bagus

Doaa

Menginap 3 malam pada bulan Juni 2022

10/10 Sangat Bagus

Boshra

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great
Menginap 2 malam pada bulan Juni 2022
Tanggapan dari Wafy pada tanggal 22 Jun 2022
Dear Boshra, It is a great pleasure to hear from you and you take the time to rate and review us. Looking forward to seeing you once again. Thank you and best regards. Wafy Gaber Hotel Management.

8/10 Bagus

Avneeth

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Juni 2022

10/10 Sangat Bagus

Maged

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The Staff were really nice. So welcoming and helpful, especially at the restaurant named Miramar. the staff, including Mr Ayman, Nada, Suzy, Moussa, Aswany, Abdullah were so helpful.
Menginap 3 malam pada bulan April 2022
Tanggapan dari Wafy pada tanggal 4 Mei 2022
Dear Maged, Thank you so much for leaving such a nice review. We are glad that you loved our services; our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing their best. We would like to welcome you back soon again. Best Regards. Wafy Gaber Hotel Management

8/10 Bagus

Andreas

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Menginap 6 malam pada bulan April 2022
Tanggapan dari Wafy pada tanggal 4 Mei 2022
Dear Andreas, Thank you for taking the time to write about your experience with us. It is wonderful to hear that you enjoyed your stay with us. We look forward to seeing you again in the future. Wafy Gaber Hotel Management

8/10 Bagus

Omneya

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The property is nice and well maintained. Excellent food. Amazing walking tracks. The views of the sea and the lagoons are breathtaking.
Menginap 3 malam pada bulan Desember 2021
Tanggapan dari Wafy pada tanggal 17 Jan 2022
Dear Omneya, Thank you so much for your rating and review. We are glad to read that you liked our hotel in general and had a pleasant stay with us. We would like to welcome you back soon again. Best Regards. Wafy Gaber Hotel Management

10/10 Sangat Bagus

Maged

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
.
Menginap 6 malam pada bulan Desember 2021
Tanggapan dari Wafy pada tanggal 6 Jan 2022
Dear Maged, Thank you so much for your rating and review. We are glad to read that you liked our hotel in general and had a pleasant stay with us. We would like to welcome you back soon again. Best Regards. Wafy Gaber Hotel Management

10/10 Sangat Bagus

Magdi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The cleanliness and the staff in the restaurant were terrific.
Menginap 3 malam pada bulan Desember 2021
Tanggapan dari Wafy pada tanggal 4 Jan 2022
Dear Valued Guest, Thank you so much for your rating and review. We are glad to read that you liked our hotel in general and had a pleasant stay with us. We would like to welcome you back soon again. Best Regards. Wafy Gaber Hotel Management

10/10 Sangat Bagus

Maher

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent location at paradise El gouna Hotel is huge area with so beautiful landscaping and best jogging trail Breakfast was amazing with tasty food and excellent staff Nadin in restaurant is so classy and very accommodating We used paddle board and was a lot fun Short trip but we will come back Only set back not enough drinking water at room and we had to buy our water for drinking and coffee they need to fix this problem
Menginap 3 malam pada bulan Desember 2021
Tanggapan dari Wafy pada tanggal 18 Des 2021
Dear Valued Guest, Thank you so much for your rating and review. We are glad to read that you liked our hotel in general and had a pleasant stay with us. Your comments will be on top of our priorities to be enhanced. We would like to welcome you back soon again. Best Regards. Wafy Gaber Hotel Management

10/10 Sangat Bagus

Henri

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Immer wieder
Sehr familienfreundlich und ausgesprochen nette Angestellte. Erfüllten jeden Wunsch,
Menginap 9 malam pada bulan Oktober 2021
Tanggapan dari Wafy pada tanggal 19 Okt 2021
Dear Valued Guest, Thank you for taking the time to write about your experience. It is wonderful to hear that you enjoyed your stay with us. We look forward to seeing you again in the future. Wafy Gaber Hotel Management

10/10 Sangat Bagus

Rodrigo, São Paulo

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
O Hotel é lindo. Fica em El Gouna, proximo a Hugarda. Local bonito, seguro e limpo. De frente ao Mar Vermelho, com praia e centro de mergulho certificado. O restaurante é muito bom, em especial o cafe da manha. Otima opção para quem deseja mergulhar no Mar Vermelho ou descansar.
Menginap 3 malam pada bulan September 2021
Tanggapan dari Wafy pada tanggal 7 Okt 2021
Dear Valued Guest, Thank you so much for your rating and review. We are glad to read that you liked our hotel in general and had a pleasant stay with us. We would like to welcome you back soon again. Best Regards. Wafy Gaber Hotel Management

8/10 Bagus

Hebatalla

Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent service. Always smiling and helpful staff.
Menginap 3 malam pada bulan September 2021
Tanggapan dari Wafy pada tanggal 9 Sep 2021
Dear Hebatalla, Thank you for taking the time to write about your experience. It is wonderful to hear that you enjoyed your stay with us. We look forward to seeing you again in the future. Wafy Gaber Hotel Management

10/10 Sangat Bagus

shady ibrahim

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I stayed in the beach front room, room is spacious had room for baby cot, nice balcony with sea view Breakfast is good and restaurant has amazing views
Menginap 2 malam pada bulan Agustus 2021
Tanggapan dari Wafy pada tanggal 6 Sep 2021
Dear Valued Guest, Thank you for leaving such a nice review. We are glad that you and family loved our services; our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing their best. We would like to welcome you back soon again. Best Regards. Wafy Gaber Hotel Management

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Agustus 2021
Tanggapan dari Wafy pada tanggal 29 Agu 2021
Dear Valued Guest, Thank you so much for your rating and review. We are glad to read that you liked our hotel in general and had a very pleasant stay with us. We would like to welcome you back soon again. Best Regards. Wafy Gaber Hotel Management

2/10 Sangat Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I booked a beachfront Deluxe room (king bed ) The room was very very dirty ( hair on the bed) no view at all ,I couldn’t see the beach ,so I called the reception and asked to change the room ,they took me to another room with a sea view but not a deluxe room and with two small beds ,I ordered room service found a plastic thing in the pasta ,I complained to them all they did was offer an apology!! One time I asked for a golf card the Receptionist answered in a very rude way that the golf card takes a long time to arrive !! They were late to send me someone to pick up the bags so I can leave to the airport,, The room is really not clean ,very old towels ,even the wall is not clean ,the hotel is very outdated and not a 5 stars standard at all..never been more disappointed in a hotel stay.. totally waste of money..
Menginap 2 malam pada bulan Agustus 2021
Tanggapan dari Wafy pada tanggal 15 Agu 2021
Dear Valued Guest, Thank you so much for your rating and review. Let me seize this opportunity to extend our apologies for not meeting your expectations, we would like to welcome you back soon again. Best Regards. Wafy Gaber Hotel Management

10/10 Sangat Bagus

Tarek

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Juli 2021
Tanggapan dari Wafy pada tanggal 15 Agu 2021
Dear Mr. Valued Guest, Thank you so much for your rating and review. We are glad to read that you liked our hotel in general and had a pleasant stay with us. We would like to welcome you back soon again. Best Regards. Wafy Gaber Hotel Management

10/10 Sangat Bagus

Mohamed

Menginap 4 malam pada bulan Juli 2021

10/10 Sangat Bagus

MALAK

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 7 malam pada bulan Juli 2021
Tanggapan dari Wafy pada tanggal 29 Jul 2021
Dear Valued Guest, Thank you so much for your rating and review. We are glad to read that you liked our hotel in general and had a pleasant stay with us. We would like to welcome you back soon again. Best Regards. Wafy Gaber Hotel Management

4/10 Buruk

Traveler terverifikasi

Bepergian dalam rombongan
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
ビーチがしょぼい。ビーチと言えないような池のようなビーチである。 また、チェックアウト時に部屋まで荷物を取りに来ると言ってこなかったか。細かいところが甘い。
Menginap 3 malam pada bulan Juli 2021
Tanggapan dari Wafy pada tanggal 29 Jul 2021
Dear Valued Guest, Thank you very much for your feedback and comments. I am happy you enjoyed your stay in the resort and destination. It is a pleasure to have you again and again. Please rest assure that your comments will be shared and the best will be done out of it. Please do not hesitate to contact me or any of our reservation agent for any future inquiries. Best Regards Wafy Gaber Hotel Management

10/10 Sangat Bagus

Ahmed

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good people make good choices
Good place with good location
Menginap 4 malam pada bulan Juni 2021
Tanggapan dari Wafy pada tanggal 25 Jun 2021
Dear Valued Guest, Thank you so much for your rating and review. We are glad to read that you liked our hotel in general and had a pleasant stay with us. We would like to welcome you back soon again. Best Regards. Wafy Gaber Hotel Management

10/10 Sangat Bagus

Ahmed

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good people make good place
Menginap 4 malam pada bulan Juni 2021
Tanggapan dari Wafy pada tanggal 28 Jun 2021
Dear Valued Guest, It is a great pleasure to hear from you and you take the time to rate and review us. Looking forward to seeing you once again. Thank you and best regards. Wafy Gaber Hotel Management

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff and service were both excellent! The food was great. Everything was clean. My only complaint is that the rooms are a bit outdated. The furniture looks like it’s from the 1990s. Other than that, I loved this resort!
Menginap 3 malam pada bulan Juni 2021
Tanggapan dari Amer pada tanggal 16 Jun 2021
Dear Valued Guest, Thank you very much for taking the time to review and rate us and we hope to see you again. Please accept our apology for any inconvenience. Best Regards. Mohamed Amer Hotel Management.

4/10 Buruk

David

Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Old 5-star in need of work, 3-star level now
The hotel is old, worn and in need of a makeover, the reception area looks good but the rooms, Spa, bar etc all need work. Top prices, recommended 5-star but appears as a 3-star. The food is the same, very average, 3-star quality. The service is good.
Menginap 4 malam pada bulan Juni 2021
Tanggapan dari Wafy pada tanggal 16 Jun 2021
Dear Valued Guest, Thank you so much for your rating and review. Let me seize this opportunity to extend our apologies for not meeting your expectations we would like to welcome you back soon again. Best Regards. Wafy Gaber Hotel Management

8/10 Bagus

Yamen

Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan Juni 2021
Tanggapan dari Wafy pada tanggal 16 Jun 2021
Dear Valued Guest, Thank you very much for taking the time to review and rate us and we hope to see you again Best Regards. Wafy Gaber Hotel Management

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I enjoyed my stay at the Sheraton. The hotel facilities are as expected - very good and comfortable but not the luxury end of things. I extended my stay by three days as it's definitely one of the better hotels in Gouna for the price and the staff were helpful in arranging this for me. I visited some friends in their hotels and the Sheraton is definitely better value for money in terms of comfort and location. However I changed my stay from full board to breakfast only as the food is not worth it. Maybe this is a result of the slowdown in tourism from covid but I found you could eat better in town for the price. Some of the staff were really excellent and I would like to thank Taha, Rifat and Karim especially. I would definitely stay at this hotel again next time I'm in Gouna.
Menginap 3 malam pada bulan Mei 2021
Tanggapan dari Wafy pada tanggal 24 Mei 2021
Dear Valued Guest, Thank you for leaving such a nice review. We are glad that you and family loved our services; our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing their best. We would like to welcome you back soon again. Best Regards. Wafy Gaber Hotel Management

6/10 Cukup Baik

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
The property is located in a very nice area with nice beach and a lot of green( trees).Staff were rely nice and friendly.Unfortunately the hotel rooms are in a very bad shape and need renovation badly and they don’t look like a 5 stars hotel at all because they are in bad shape ( I have some photos of what I am saying).Towels are so old and they smell baaaaaad. It seems that the hotel management don’t believe in the tear&wear concept.Frankly I will never think staying there agin because there are many other nice properties in the area.
Menginap 1 malam pada bulan Maret 2021
Tanggapan dari Amer pada tanggal 6 Apr 2021
Dear Valued Guest, Thank you very much for taking the time to review and rate us and we hope to see you again. Please accept our apology for any inconvenience. Best Regards. Mohamed Amer Hotel Management.