Lobi

Ulasan untuk Fairfield Inn & Suites Elkhart

2.5 out of 5
Fairfield Inn & Suites Elkhart
3501 Plaza Court, Elkhart, IN

Ulasan

8,8

Sangat Bagus

Penilaian 10 - Sangat Bagus. 208 dari 342 ulasan" "
Penilaian 8 - Bagus. 81 dari 342 ulasan" "
Penilaian 6 - Cukup Baik. 30 dari 342 ulasan" "
Penilaian 4 - Buruk. 13 dari 342 ulasan" "
Penilaian 2 - Sangat Buruk. 10 dari 342 ulasan" "

9,2/10

Kebersihan

9,2/10

Staf & layanan

8,6/10

Fasilitas

9,0/10

Kondisi & fasilitas properti

8,8/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Damian

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent value and pleasant staff members.
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Wayne

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Staff was great and the hotel was pretty much spotless throughout the halls, lobby, and my room
Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

Ron

Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Terrance

Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Anita

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024

6/10 Cukup Baik

Lora

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Maret 2024

10/10 Sangat Bagus

Gail

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024

4/10 Buruk

Melissa

Disukai: Kebersihan
Menginap 1 malam pada bulan Maret 2024

8/10 Bagus

Blake

Disukai: Staf & layanan
Menginap 2 malam pada bulan Maret 2024

10/10 Sangat Bagus

Clint

Disukai: Kebersihan
Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

Rene

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Cristy Rosario (General Manager) pada tanggal 15 Feb 2024
Thank you for choosing to stay with us! We hope to see you again soon!

10/10 Sangat Bagus

Rachael

Menginap 1 malam pada bulan Desember 2023

4/10 Buruk

Amy

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
I walked in and the lobby appeared very clean and the front desk lady was very nice. Once we got to the room I noticed the lights were off but the TV and the heat was on. It appeared that someone had been hanging out in the room prior to us checking in. We also found a black sock on the floor beside the bed.I pulled down the sheets to check for bed bugs and the sheets were filthy. They were covered in pubic hair and had pizza sauce dried up on them. We went to the front desk to asked for them to be changed and they told us there was no housekeeping and we could change them. The room wasn't clean at all!
Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Philosophy

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Ana

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan November 2023

10/10 Sangat Bagus

Ana

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan November 2023

10/10 Sangat Bagus

Ronny

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Super nice employees, great place to stay. Will definitely stay again.
Menginap 1 malam pada bulan Oktober 2023

10/10 Sangat Bagus

pamela

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
How clean it was and convenient to family living in area!
Menginap 1 malam pada bulan Oktober 2023

10/10 Sangat Bagus

John

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Debra

Menginap 1 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Jose

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2023

8/10 Bagus

Suzanne

Traveler bisnis, Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan September 2023

10/10 Sangat Bagus

Benjamin N. Huntington,

Menginap 1 malam pada bulan September 2023

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
The majority of the staff was extremely kind and helpful.
Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

Brett

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Amazing hotel & staff! Top notch!!!
Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

La'Keisha

Bepergian bersama teman, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Thank you. Great experience
Menginap 1 malam pada bulan September 2023

8/10 Bagus

Ron

Menginap 1 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Paul

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very clean and pleasant.
Menginap 1 malam pada bulan Agustus 2023

8/10 Bagus

Arielle

Bepergian bersama teman, Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
They are neighboring like three other hotels, and it was noisy from outside all night. Inside the hotel was great! Came in late at night and left early in the morning.
Menginap 1 malam pada bulan Agustus 2023

6/10 Cukup Baik

PATRICIA

Bepergian bersama keluarga
Disukai: Staf & layanan
Average hotel
Menginap 1 malam pada bulan Agustus 2023

8/10 Bagus

Larry

Menginap 1 malam pada bulan Juli 2023

8/10 Bagus

Jade

Menginap 1 malam pada bulan Juli 2023

10/10 Sangat Bagus

Katherine

Bepergian bersama teman, Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This property is always clean and the staff is great! If I could improve anything it would be to lengthen the hours of breakfast on a weekday! Overall though it’s excellent
Menginap 1 malam pada bulan Juli 2023

6/10 Cukup Baik

Daniel

Bepergian bersama keluarga
Disukai: Staf & layanan
Menginap 1 malam pada bulan Juli 2023

10/10 Sangat Bagus

Mike

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
friendly staff, good breakfast options, comfortable room.
Menginap 7 malam pada bulan Juli 2023

8/10 Bagus

Mary

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great hotel with lots of dining options
I stayed Sun-Friday at the Fairfield in Elkhart. I worked from my room the whole week remotely. The desk and chair were very comfortable and the Wi-fi was reliable. My room was clean and the bed and pillows were comfortable. I have a bad back so I'm always nervous that the bed will be too soft but the bed was firm enough but not too firm. The sheets were nice as well. It was a little odd that I didn't get fresh towels until Wednesday and the towels could have been a little more substantial in quality and size. The main bathroom light was a little dim but the light over the tub was nice and bright. The shower pressure was satisfactory and the soaps and shampoos were nice. AND best of all there were a ton of restaurants in the area for lunch and dinner. I would definitely stay at this hotel again.
Menginap 5 malam pada bulan Juli 2023

10/10 Sangat Bagus

Gretchen

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Juli 2023

4/10 Buruk

Joshua

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
3:00am fire alarm for no apparent reason and no explanation from farfield and no compensation for our ruining a quality night’s sleep.
Menginap 2 malam pada bulan Juli 2023
Tanggapan dari Alex pada tanggal 19 Jul 2023
Dear Joshua,Thank you for taking the time to let us know about your experience while staying with us. Your experience of Fairfield Inn & Suites is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the entire hotel leadership team to ensure the necessary guidelines are in place and reviewed to prevent your experience from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Alex CoronadoGeneral ManagerFairfield Inn & Suites Elkhart

10/10 Sangat Bagus

Brian

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juli 2023

10/10 Sangat Bagus

Lyubov

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Juli 2023

6/10 Cukup Baik

Akiko

Disukai: Kebersihan, staf & layanan
Amenity is not good. Shower curtain was molded. Nowhere to sitting down in the room. No couch and table in the room.
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Alex pada tanggal 11 Jul 2023
Dear Akiko,Thank you for taking the time to let us know about your experience while staying with us. Your experience of Fairfield Inn & Suites Elkhart is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the entire hotel leadership team to ensure the necessary guidelines are in place and reviewed to prevent your experience from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Alex CoronadoGeneral ManagerFairfield Inn & Suites Elkhart

4/10 Buruk

Cristian

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Woke up with bedbug bites
Menginap 2 malam pada bulan Juli 2023
Tanggapan dari Alex pada tanggal 11 Jul 2023
Dear Cristian,Thank you for taking the time to let us know about your experience while staying with us. Your experience of Fairfield Inn & Suites Elkhart is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the entire hotel leadership team to ensure the necessary guidelines are in place and reviewed to prevent your experience from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Alex CoronadoGeneral ManagerFairfield Inn & Suites Elkhart

10/10 Sangat Bagus

amandadrew

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Juli 2023

6/10 Cukup Baik

Timothy

Bepergian bersama keluarga
Disukai: Staf & layanan
Sink was stopped up and shower gel was not refilled.
Menginap 1 malam pada bulan Juli 2023

8/10 Bagus

Maria

Disukai: Kebersihan, staf & layanan
Menginap 5 malam pada bulan Juni 2023

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
The staff were incredibly kind and generous. Very clean room and amazing breakfast.
Menginap 1 malam pada bulan Juni 2023

10/10 Sangat Bagus

Kristen, Wheaton

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Extremely clean room and bathroom. Front desk staff was great!
Menginap 2 malam pada bulan Juni 2023

10/10 Sangat Bagus

Shelly

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very nice!
Menginap 1 malam pada bulan Juni 2023

10/10 Sangat Bagus

Candie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Alex is the epitome of a hospitality manager. Very courteous on arrival and next morning even remembered my name which is a first in 50 years at hotels. Gayle was really helpful at checkout and also has what it takes to be in that type of business. Cudos to both of them.
Menginap 1 malam pada bulan Juni 2023

8/10 Bagus

Michael

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Mei 2023