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Ulasan untuk Hilton Garden Inn Elkhart

3 out of 5
Hilton Garden Inn Elkhart
3401 Plaza Ct, Elkhart, IN

Ulasan

8,4

Sangat Baik

Penilaian 10 - Sangat Bagus. 224 dari 444 ulasan" "
Penilaian 8 - Bagus. 127 dari 444 ulasan" "
Penilaian 6 - Cukup Baik. 49 dari 444 ulasan" "
Penilaian 4 - Buruk. 22 dari 444 ulasan" "
Penilaian 2 - Sangat Buruk. 22 dari 444 ulasan" "

8,8/10

Kebersihan

8,8/10

Staf & layanan

8,4/10

Fasilitas

8,4/10

Kondisi & fasilitas properti

8,4/10

Ramah lingkungan

Ulasan

6/10 Cukup Baik

Kate

Disukai: Kebersihan
Tidak Disukai: Staf & layanan
Property condition was fine. Staff were unpleasant to deal with.
Menginap 1 malam pada bulan April 2024

2/10 Sangat Buruk

Scott

Disukai: Kebersihan
Tidak Disukai: Staf & layanan
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Robert

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
This peoperty is nice, clean and well maintained. Unfortunately I did not get the name of the lady at the front desk on the time of my check it but perfect customer service. Very friendly, accommodating and helpful. I would no question stay here again if I return to the area.
Menginap 1 malam pada bulan April 2024

8/10 Bagus

David Aaron

Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

lora

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The supervisor Octavia was very helpful and polite.
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Michelle

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean quiet stay
Menginap 1 malam pada bulan April 2024

6/10 Cukup Baik

Jodi

Disukai: Kebersihan
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Dennis

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very friendly, helpful staff
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Tammy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The property was clean and modern. The beds were very comfortable and the welcoming was very nice.
Menginap 3 malam pada bulan Maret 2024

10/10 Sangat Bagus

Kiara

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff were extremely kind and helpful with making our stay above and beyond expectations
Menginap 2 malam pada bulan Maret 2024

10/10 Sangat Bagus

Rachael

Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

Mialynn

Menginap 2 malam pada bulan Februari 2024

8/10 Bagus

TOMMIE, Sanford

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
The lobby was nice, and the front staff Brittnay and Octavia were great. But in my room the hot tube did not work that well. Very disappointed about that.
Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2024

8/10 Bagus

Wendee

Disukai: Kebersihan, staf & layanan, fasilitas
The room was a bit outdated but was clean. The mattress was not to my liking firm and the pillows were down material, very squishy. I did ask for another pillow and got a foam one that was a little firmer than the other. Interesting that I was in a handicap-accessible room and there were plenty of grab bars by and in the shower/tub, but there were not any by the toilet.
Menginap 4 malam pada bulan Februari 2024

8/10 Bagus

Christina

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
It was a great stay enjoyed the pool and the beds were super comfortable I enjoyed my stay but I can say they need to check their shampoo and conditioner that are on the wall in the shower, the conditioner was empty other than that it was very nice
Menginap 1 malam pada bulan Januari 2024

6/10 Cukup Baik

Ashley

Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Menginap 4 malam pada bulan Desember 2023

6/10 Cukup Baik

Richard

Tidak Disukai: Staf & layanan
Menginap 1 malam pada bulan Desember 2023

8/10 Bagus

Justin

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Desember 2023

6/10 Cukup Baik

Cheri

Bepergian dalam rombongan
Disukai: Kebersihan
Tidak Disukai: Fasilitas
The Expedia website listed the property as having a pool and hot tub. Hot tub was an amenity in my search criteria. The hotel did NOT have a hot tub, and made me feel pretty stupid for thinking it did. Because it was information from a 3rd party site (Expedia), they had no responsibility for the error and felt no need to do anything to accommodate me. There were no jacuzzi rooms available to even change my reservation to. Further, because I booked through Expedia, they wouldn't give me Hilton Honor points for the stay. It rnded up being an expensive stay at a hotel that was nothing special.
Menginap 1 malam pada bulan Desember 2023

8/10 Bagus

Cindy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Kenyamanan kamar
The beds are horrible. Staff very pleasant.
Menginap 4 malam pada bulan Desember 2023

6/10 Cukup Baik

Mike

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good place NO HOT TUB
Probably cleanest place to stay in Elkhart. Picked this place because of hot tub and pool, but when we got there no hot tub its been filled in we wanted to relax in hot tub and let kids swim in pool we picked this place 100% based on hot tub
Menginap 2 malam pada bulan Desember 2023

2/10 Sangat Buruk

Ron

Bepergian bersama keluarga
Disukai: Kenyamanan kamar
Tidak Disukai: Staf & layanan
SAD
Menginap 2 malam pada bulan Desember 2023

10/10 Sangat Bagus

Robert

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023

8/10 Bagus

Lacy

Menginap 5 malam pada bulan November 2023

10/10 Sangat Bagus

Lorysa

Menginap 4 malam pada bulan November 2023

8/10 Bagus

Kevin

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice hotel, conveniently located. Loved the free gift bag of water and snacks at check in. Was disappointed that there was no maid service at all during a 4 day stay and I had to request fresh towels from the desk.
Menginap 3 malam pada bulan November 2023

8/10 Bagus

Jodi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Kenyamanan kamar
Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

David Aaron

Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Amy

Menginap 1 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Hong Yoon

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Good
Menginap 2 malam pada bulan Oktober 2023

8/10 Bagus

KATHERINE

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Delicious omelette for breakfast
Menginap 1 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Zack

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Oktober 2023

4/10 Buruk

Andrew

Traveler bisnis
Disukai: Kebersihan, kondisi & fasilitas properti
Nice hotel at a reasonable Price, MINUS the check in and check out interactions. The counter staff is very rude and seem bothered that your there. Upon check out the woman asked for my room number l. I responded with my last name because I couldn’t think of the room number. She then says..”I SAID ROOM NUMBER.” I then spelled my last name, she sighs, probably because she’s now forced to hit two more buttons to pull up the room. One word for the front desk staff. Miserable. I won’t be back
Menginap 1 malam pada bulan Oktober 2023

6/10 Cukup Baik

Daiona

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Staf & layanan
I got a different approach when i arrive then the other guest i didn’t feel welcome but everything was clean and comfortable i would give service negative score if i could
Menginap 1 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Teresa

Menginap 3 malam pada bulan Oktober 2023

4/10 Buruk

Sandra

Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Faucet leaked I told staff twice nothing done No daily cleaning Had to go down to the front desk for towels and paper drinking cups Used up first towels to stop leak from spreading on bathroom counter. Don’t expect any service.
Menginap 3 malam pada bulan Oktober 2023

8/10 Bagus

Amber

Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

Ross

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Amazing
Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

Michael

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2023

6/10 Cukup Baik

Riley

Bepergian bersama keluarga
Tidak Disukai: Kondisi & fasilitas properti
Toilet did not work. Did not get repaired. Bed hard.
Menginap 2 malam pada bulan September 2023

10/10 Sangat Bagus

Colin

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great location right off I-80 with easy access. Very nice property.
Menginap 1 malam pada bulan September 2023

2/10 Sangat Buruk

Terence

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Kebersihan
Bedbugs
Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

Thomas, Eau Claire

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The
Menginap 1 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Johnny

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Friendly staff at front desk and bartender. Coffee pot did not work and was replaced in a timely manner.
Menginap 2 malam pada bulan Agustus 2023

4/10 Buruk

Denise

Traveler bisnis
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Unclean
I had a 4 night stay planned but cut it short because of bugs in the bed. I returned to my room to find the bed covered with ants. The hotel staff gave me a new room, a breakfast voucher, and hotel points but I decided to leave.
Menginap 3 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Anthony

Menginap 2 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Michael

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very hospitable staff at desk and In restaurant. Great value and experience.
Menginap 1 malam pada bulan Juli 2023

10/10 Sangat Bagus

Maria

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Juli 2023