Search Hotels Near Empress Gardens, Pune

"The staff at the restaurant were very kind and helpful, and the food was good. The housekeeping team was also amazing and did a great job. However, there was a slight issue at reception, where some staff came across as a bit snobby and did not greet guests with a smile. Overall? It’s a great hotel."

"I first stayed here 20 years ago when this hotel was Le Meridien. I was in Pune with my daughters whilst my husband was out of town so decided to have a trip down memory lane with them. The hotel is as lovely and grand as ever, the rooms are comfortable with the Indian service you expect from a 5 star. Food on room service, main restaurant and the Chinese restaurant was delicious. Helpful concierge and front of house staff if you need assistance with Uber etc. Lobby area is just gorgeous to sit in and the pool terrace perfect to escape the heat. Well equipped gym and recreation centre which the kids loved (includes air hockey, table tennis etc). "

"No issues with the room or the staff, they were fine. My problem was with the noise. The restaurant is central in the hotel, and there is an open space above it and the hallways to the rooms. The noise travels up and seems to be amplified by the acoustics. I could hear everything that took place 2 floors below me. "

"Breakfast menu was good, clean rooms and very efficient staff. "

"Promptness at work and also handling of each and very individual enquiry with utmost care requirements were missing and reminders were required to be placed to get anything done. Overall a great experience but this could be improved. Luxury hotel stays aren’t the same as they were back in the nineties or early 2000. Maybe it’s just me but this is what I felt. "

"Mostly great. Nice staff and clean and brilliant buffet Only criticism would be that they need to maintain the pool area a lot better and ensure the seating is clean and pest free"

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"A good stay. Staff were very polite and attentive. The hotel is located near a metro station. Easy access to the city. Good breakfast spread. A quiet hotel."