Castles in Épernay - Coteaux et Plaine de Champagne

"Great location. Easy parking, staff very helpful. A couple of issues came up that were dealt with but maybe a bit of maintenance to fix sooner would have removed the issues. Broken lock, non working room safe, light switches not functioning, all fixed but they could have been done earlier. Did not impact our stay tho which was great overall."

"Excellent location. Courteous and very helpful staff."

"The hotel had parking in a garage, for a fee, which was good. It felt like the vehicle was safe overnight. The location was good, just a short walk to downtown. It was located near the highway so a bit on the noisier side if you opened the windows. The breakfast options were ok, I appreciated having some non dairy options for yogurt and milk. We had issue with our room key cards when we first arrived, we had to get them redone. The fan also wasn’t always working and there was no AC because of the time of year. It was quite warm while we were there so it did make the rooms a bit stuffy. We had also gone up to have a drink at the bar but found out it was only staffed at specific times. We ended up going out instead. All in all, on ok place."

"Great location. Great service. Great room. Fine Dining."

"Perfect location, Lovely Breakfast Bar area & dinning excellent All round perfect get away Staff very helpful"

"The air conditioning in my room did not work so the first night was uncomfortably hot and stuffy. The staff was not able to fix it Breakfast was mediocre- day old croissants in France. Shameful "

"Big parking. At first glance the check-in may look a bit complicated because there’s no reception there with a human being. Check-in process is fully automated and easy to understand. Location is good too. 15 minutes walk from Avenue de Champagne. We liked the hotel."

"Clean big room with large updated bathroom. Shower had great water pressure. Nice staff. Lovely breakfast. Good location."

"Newly renovated and very nice hotel, and everyone on staff was very helpful and nice."