Semua ulasan yang ditampilkan berasal dari pengalaman tamu yang nyata. Hanya traveler yang telah memesan penginapan dengan kami yang dapat mengirimkan ulasan. Kami memverifikasi ulasan sesuai dengan panduan kami dan memublikasikan semua ulasan, baik itu positif maupun negatif.Informasi selengkapnyaTerbuka di jendela baru
Penilaian 10 - Sangat Bagus. 828 dari 1000 ulasan" "
10 - Sangat Bagus
828
Penilaian 8 - Bagus. 136 dari 1000 ulasan" "
8 - Bagus
136
Penilaian 6 - Cukup Baik. 20 dari 1000 ulasan" "
6 - Cukup Baik
20
Penilaian 4 - Buruk. 7 dari 1000 ulasan" "
4 - Buruk
7
Penilaian 2 - Sangat Buruk. 9 dari 1000 ulasan" "
2 - Sangat Buruk
9
9,8/10
Kebersihan
9,8/10
Staf & layanan
9,4/10
Fasilitas
9,8/10
Kondisi & fasilitas properti
9,4/10
Ramah lingkungan
Ulasan
10/10 Sangat Bagus
Kirk
Bepergian bersama teman
10 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The location is perfect... staff was helpful and extremely friendly
Kirk
Menginap 1 malam pada bulan Mei 2024
10/10 Sangat Bagus
MIKE
Traveler bisnis
8 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great location
MIKE
Menginap 1 malam pada bulan Mei 2024
10/10 Sangat Bagus
Glenn
29 Apr 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great property!
Glenn
Menginap 1 malam pada bulan April 2024
Tanggapan dari Hans S, Front Office Manager pada tanggal 30 Apr 2024
Hi Glenn! Thank you for your kind review and top score. We truly appreciate you taking the time to share with us. Look forward to seeing you again on your next trip to Eugene!
10/10 Sangat Bagus
Alisha
Bepergian bersama keluarga
22 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Loved our stay here. Sweet little inn!
Alisha
Menginap 1 malam pada bulan April 2024
Tanggapan dari Hans S, Front Office Manager pada tanggal 22 Apr 2024
Hi Alisha! We are excited to earn a 5 out of 5 from your visit. Our very special boutique hotel features individually themed rooms conveniently located in Eugene. Hope to see you again on your next trip to Eugene!
10/10 Sangat Bagus
Stephanie, Lake Forest
Bepergian bersama keluarga
21 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great location, super clean and staff is very friendly! Hotel parking is only valet ($20 a night) which kind of sucks, but the hotel was wonderful. Loved the fireplace in our room. We were able to walk to shops and dining options. It’s a really cute area around the hotel.
Stephanie
Menginap 1 malam pada bulan April 2024
Tanggapan dari Hans S, Front Office Manager pada tanggal 22 Apr 2024
Hi Stephanie! Thank you so much for your positive review! We are delighted to hear that you enjoyed our great location and friendly staff. Some of our individually themed rooms feature fireplaces, and we are glad you got to enjoy it. We understand your concern about the valet parking fee and will certainly take your feedback into consideration. We hope to welcome you back soon for another wonderful stay!
10/10 Sangat Bagus
Jeffrey, Seattle
Bepergian bersama teman
16 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Love love love this place.
Jeffrey
Menginap 1 malam pada bulan April 2024
Tanggapan dari Hans S, Front Office Manager pada tanggal 22 Apr 2024
Hi Jeffrey! Thank you for your 5 out of 5 review. Our dedicated hospitality team is truly inspired by your positive and genuine feedback. We are thrilled you love our property! We welcome you back on your next visit.
10/10 Sangat Bagus
Chengzhong
24 Mar 2024
Chengzhong
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Hans S, Front Office Manager pada tanggal 22 Apr 2024
Thank you Chengzhong for giving us a 5 out of 5! We really appreciate it. Our staff is thrilled to learn that you enjoyed your stay with us. Hope to see you again soon!
10/10 Sangat Bagus
Jessica
22 Mar 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Jessica
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Hans S, Front Office Manager pada tanggal 27 Mar 2024
Hi Jessica! Our staff is grateful to earn your 5 out of 5 rating. We truly enjoyed having you here, and look forward to seeing you again on your next travels to Eugene!
8/10 Bagus
Gerald C.
Bepergian bersama keluarga
11 Mar 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
No self parking. Must use valet parking and wasn’t disclosed in cost when booking.
Gerald C.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Hans S, Front Office Manager pada tanggal 12 Mar 2024
Dear Gerald,Thank you very much for taking the time to share your recent experience with us. We truly appreciate your feedback.We understand that the valet parking aspect of your stay may not have been ideal. Limited on-site parking is a challenge we face, and valet service is offered as a convenient and secure alternative. We do apologize if this wasn't clearly communicated during your online booking process.The valet staff is available 24/7 to assist you with your vehicle, ensuring easy access whenever you need it. We appreciate your point and will definitely consider ways to further improve the clarity of our parking information.Thank you again for choosing our hotel. We hope to welcome you back soon for a truly exceptional stay.
10/10 Sangat Bagus
Natalie
Bepergian bersama teman
5 Mar 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent stay with fantastic staff.
Natalie
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Hans S, Front Office Manager pada tanggal 19 Mar 2024
Hello Natalie! Thank you for taking time to review our property. We are thrilled to earn a 5 out of 5 with generous comments. Our entire staff is grateful for your kind words and tank you for staying with us.
4/10 Buruk
Alyssa
Bepergian dalam rombongan
3 Mar 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Early check in is not an option like they say, if anything a late check in is going to happen. Check in is 3pm, I got there early to see about early check in at 2pm and I waited until 4:30 pm when my room was ready along with many other guests.
Alyssa
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Hans S, Front Office Manager pada tanggal 19 Mar 2024
Dear Alyssa,Thank you for taking the time to share your experience with us. We understand your frustration about the early check-in not being available at the time. We sincerely apologize for the inconvenience caused by the delay in getting your room ready and the longer than expected wait time.We know how important it is to be able to settle in and relax after travel, and we strive to accommodate early check-in requests whenever possible. Unfortunately, on this occasion, it seems we fell short of that goal.We're actively looking for ways to improve our check-in process and better manage room availability, especially during peak times. This will help us meet the expectations we set and ensure a smoother arrival experience for all of our guests.We appreciate your understanding and look forward to welcoming you back in the future, where we can hopefully provide a much more seamless experience.
10/10 Sangat Bagus
Christopher
26 Feb 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Christopher
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Hans S, Front Office Manager pada tanggal 27 Feb 2024
Hi Christopher! Thank you for your generous 5 star review of our property. Hope to see you again on your next visit to Eugene.
10/10 Sangat Bagus
MARCELO
11 Feb 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
All went great
MARCELO
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Hans S, Front Office Manager pada tanggal 22 Feb 2024
Hi Marcelo, it was great having you stay with us. Glad to hear you had a great stay.
Really good place to stay downtown. Lot of food options and other shops within walking distance. Didn't care for paided parking but everyone charges downtown for parking. Would definitely stay hear again. Worth the extra we paid over other properties.
Traveler terverifikasi
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Hans S, Front Office Manager pada tanggal 22 Feb 2024
It truly made our day, knowing you considered us a good fit for your stay in downtown Eugene! While parking does come with a fee, our valet team is happy to assist with luggage and recommendations to ensure a seamless experience for you. Glad you enjoyed the amazing eateries and shops within walking distance. We would love to welcome you back on your next visit.
8/10 Bagus
Jorge I
4 Feb 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Jorge I
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Hans S, Front Office Manager pada tanggal 22 Feb 2024
Thank you Jorge for your almost perfect score. We hope to make your stay a 5 out of 5 during your next visit to Eugene.
10/10 Sangat Bagus
Lucinda
Traveler bisnis, Bepergian bersama keluarga
3 Feb 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Quiet and close to activities
Lucinda
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Hans S, Front Office Manager pada tanggal 22 Feb 2024
Hello Lucinda, we are thrilled to earn a 5/5 from you! Thank you. It was a true pleasure having you stay with us in Eugene. Look forward to having you back soon.
10/10 Sangat Bagus
Tracy
2 Feb 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great location, clean & comfortable.
Tracy
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Hans S, Front Office Manager pada tanggal 22 Feb 2024
We appreciate your kind feedback Tracy. Glad that you enjoyed our location and found the hotel comfortable! Thank you.
10/10 Sangat Bagus
Tim
28 Jan 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great property in great location.,
Tim
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Hans S, Front Office Manager pada tanggal 22 Feb 2024
Hi Tim! Thank you so much for your glowing review of our unique property. As you experienced, we are conveniently located within walking distance to a wide variety of specialty shops and restaurants. Glad to have you here to enjoy it! Hope to see you again soon.
10/10 Sangat Bagus
Katy
27 Jan 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Katy
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Hans S, Front Office Manager pada tanggal 22 Feb 2024
Hi Katy! We truly appreciate your kindness in giving us a 5 out of 5 review. Our team of dedicated hospitality professionals would be honored to serve you again on your next Eugene visit.
8/10 Bagus
John
Bepergian bersama teman
27 Jan 2024
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
This is a very nice hotel. Friendly staff and great location. There was a problem where they accidentally double charged my card but they got it. Reversed pretty quickly. I would stay there again.
John
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Emily L., Reservations Manager pada tanggal 12 Feb 2024
Thank you for your review, John! We're happy you enjoyed your stay and that our staff was able to quickly resolve your issue! We hope to see you again soon.
10/10 Sangat Bagus
Alan
24 Jan 2024
Alan
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Emily L., Reservations Manager pada tanggal 25 Jan 2024
We're happy your stay was a perfect 10/10, Alan! We can't wait to see you on your next trip to Eugene.
10/10 Sangat Bagus
Robert
22 Jan 2024
Robert
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Hans S, Front Office Manager pada tanggal 22 Feb 2024
Hello Robert! We appreciate your kind feedback and love the 5/5. Hope to see you again on your next trip to Eugene.
Tanggapan dari Emily L., Reservations Manager pada tanggal 24 Jan 2024
Thank you for giving us 10/10, Peter! We're delighted you enjoyed your stay and hope you come back to visit again soon.
10/10 Sangat Bagus
Melissa
Bepergian bersama keluarga
20 Jan 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Hotel is nestled in a walkable distance to the Shed institute and local restaurants.
Melissa
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Emily L., Reservations Manager pada tanggal 20 Jan 2024
Thank you for giving us a 5/5, Melissa! We are happy you enjoyed your visit to Eugene, and we hope you will come back to stay with us the next time you are in the area!
We stayed here during the ice storm, as we didn’t have power in our house. Everything was super clean and comfortable. Hotel staff were very friendly and accommodating.
Suzannah
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Emily L., Reservations Manager pada tanggal 20 Jan 2024
Thank you for staying with us, Suzannah! Even though the circumstances weren't ideal, we are happy to hear you enjoyed your stay. We hope to welcome you back another time for a more relaxing reason!
2/10 Sangat Buruk
Francois
15 Jan 2024
Francois
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Hans S, Front Office Manager pada tanggal 22 Feb 2024
Francois, we truly apologize for not meeting your expectations. Our property is a unique boutique hotel with a variety of offerings. On your next trip to Eugene we will make it right for you. Look forward to having you back soon.
10/10 Sangat Bagus
Merissa
Bepergian bersama teman, Bepergian dalam rombongan, Bepergian bersama keluarga
6 Jan 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Merissa
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Emily L., Reservations Manager pada tanggal 8 Jan 2024
Thank you for giving us a perfect score, Merissa! Looks like you enjoyed your stay, and we hope to see you again soon!
10/10 Sangat Bagus
Eric
2 Jan 2024
Eric
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Emily L., Reservations Manager pada tanggal 8 Jan 2024
We appreciate you ranking us 5/5, Eric! Happy to see you enjoyed your stay, and please come back the next time you are in Eugene!
10/10 Sangat Bagus
Iris
31 Des 2023
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Iris
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Emily L., Reservations Manager pada tanggal 3 Jan 2024
Looks like you enjoyed your stay, Iris! We hope to see you again soon.
10/10 Sangat Bagus
Marline
Bepergian bersama teman
30 Des 2023
Disukai: Fasilitas
This is our 2nd stay at Inn on 5th; we returned because we enjoyed it so much the previous time. We liked our room better this time because with 2 queen beds there was more space, the bathroom had a better layout and we had a small balcony. The staff are exceptional and the location is ideal with great restaurants and shops within walking distance.
Marline
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Emily L., Reservations Manager pada tanggal 3 Jan 2024
Thank you so much for a glowing review, Marline! We're so happy you enjoyed your stay in a double queen room. Make sure to note that you'd like a balcony on your next stay since not all of our double queen rooms have one!
10/10 Sangat Bagus
tony
30 Des 2023
tony
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Emily L., Reservations Manager pada tanggal 3 Jan 2024
Thanks for giving us a 5/5, Tony!
10/10 Sangat Bagus
creed
Bepergian bersama teman
28 Des 2023
creed
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Emily L., Reservations Manager pada tanggal 3 Jan 2024
We're happy you enjoyed your stay, Creed!
10/10 Sangat Bagus
Bridget, AMITY
26 Des 2023
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
A great choice for Christmas Eve!
Bridget
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Emily L., Reservations Manager pada tanggal 3 Jan 2024
Thank you for spending the holiday with us, Bridget!
10/10 Sangat Bagus
Sharon
Bepergian bersama keluarga
25 Des 2023
Love this place and people who work here. Not wild about the keurig.
Sharon
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Emily L., Reservations Manager pada tanggal 3 Jan 2024
We're so happy you love the hotel and the staff, Sharon! I will pass on your note about the keurig. We hope to see you on your next visit to Eugene!
10/10 Sangat Bagus
Sharrin
21 Des 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great property with close by dining and shopping. Friendly and helpful staff.
Sharrin
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Emily L., Reservations Manager pada tanggal 3 Jan 2024
Thank you for the kind words, Sharrin! We're so happy you enjoyed the shopping and dining in the 5th Street Market and that our staff was friendly & helpful. We hope you come back soon!
10/10 Sangat Bagus
Colleen
Bepergian dalam rombongan
20 Des 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Colleen
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Emily L., Reservations Manager pada tanggal 3 Jan 2024
Thank you for giving us a 5/5, Colleen!
10/10 Sangat Bagus
David, Freeland
20 Des 2023
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
David
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Emily L., Reservations Manager pada tanggal 3 Jan 2024
Thank you for giving us a perfect score, David!
10/10 Sangat Bagus
Paul
Bepergian bersama teman, Traveler bisnis
19 Des 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Paul
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Emily L., Reservations Manager pada tanggal 20 Des 2023
Thank you, Paul! We appreciate you rating your stay a perfect 5/5! We hope you will come back to stay with us again the next time you are in Eugene.
10/10 Sangat Bagus
Richard
15 Des 2023
Richard
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Emily L., Reservations Manager pada tanggal 19 Des 2023
Thank you for giving us a perfect score, Richard! We're happy you enjoyed your stay and hope to see you again soon.
10/10 Sangat Bagus
Joseph
14 Des 2023
Joseph
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Emily L., Reservations Manager pada tanggal 15 Des 2023
Thank you for giving us a 10/10, Joseph! We're delighted that you enjoyed your stay, and we hope to see you again soon!
10/10 Sangat Bagus
Cooper
8 Des 2023
Cooper
Tanggapan dari Hans S, Front Office Manager pada tanggal 22 Feb 2024
Thank you for giving us a 5 out of 5 Cooper! It was a pleasure having you here. Hope to see you again soon.
10/10 Sangat Bagus
Amy
7 Des 2023
Amy
Menginap 2 malam pada bulan November 2023
Tanggapan dari Emily L., Reservations Manager pada tanggal 3 Jan 2024
Thank you for giving us a 5/5, Amy!
2/10 Sangat Buruk
laurissa
5 Des 2023
Check in was at 3. I let them know in advance that I would be there at 4:30. When we arrived we were told we would have to wait in the lobby for an hour to have our room cleaned. We waited over an hour along with the other guests who were trying to check in. We were late to the Christmas party. We were not offered an upgrade. They said because I booked through Expedia. No offer of a discount or anything. This was a splurge for me as it is a high end hotel and it was very disappointing.
laurissa
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Emily L., Reservations Manager pada tanggal 6 Des 2023
Thank you for sharing this feedback, Laurissa. We're sorry to hear your stay was disappointing; this is not the level of service we aim to deliver! Our General Manager will be reaching out to discuss your concerns in more detail, and we hope you will give us a chance to make it right on another stay in the future.
6/10 Cukup Baik
Stephanie
3 Des 2023
Stephanie
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Emily L., Reservations Manager pada tanggal 8 Des 2023
Thank you for staying with us, Stephanie! It looks like we didn't hit the mark to give you the perfect stay, so please let us know if there is anything we can do to make your next stay perfect!
10/10 Sangat Bagus
Laurel
29 Nov 2023
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The hotel is lovely with friendly, helpful, responsive staff. Easy walking to restaurants, shopping and just to get some exercise.
Laurel
Menginap 2 malam pada bulan November 2023
Tanggapan dari Emily L., Reservations Manager pada tanggal 1 Des 2023
Thank you so much for your kind words, Laurel! We're so happy that you enjoyed our convenient location and that our staff was friendly & responsive! We hope to see you again the next time your travels bring you to Eugene.
This hotel is very conveniently located surrounded by shops and restaurants in a safe walkable area. The hotel staff were were extremely helpful and accommodating when recommending restaurants and have a free shuttle to the airport which to my surprise was a nice 4 luxury vehicle and not a shuttle bus. The hotel is also pet friendly. The fireplace in the room made my stay especially comfy.
Tina
Menginap 3 malam pada bulan November 2023
Tanggapan dari Emily L., Reservations Manager pada tanggal 28 Nov 2023
Thank you so much for a wonderful review, Tina! We're delighted that you enjoyed your stay and had time to explore the 5th Street Market area! We hope to se you again soon.
8/10 Bagus
Tamarand
20 Nov 2023
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tamarand
Menginap 1 malam pada bulan November 2023
Tanggapan dari Emily L., Reservations Manager pada tanggal 22 Nov 2023
Thank you for your review, Tamarand! It looks like you enjoyed your stay, so we hope you come back to visit soon!
10/10 Sangat Bagus
Cyndy, Biloxi
Bepergian bersama teman
17 Nov 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everyone was very friendly and helpful and it was vert nice and comfortable place to stay. I would highly recommend them.
Cyndy
Menginap 2 malam pada bulan November 2023
Tanggapan dari Emily L., Reservations Manager pada tanggal 18 Nov 2023
Thank you for your review, Cyndy! We are so happy you were comfortable and enjoyed your stay & appreciate that you will recommend us! We hope to see you again soon.
10/10 Sangat Bagus
jason
Bepergian bersama keluarga
14 Nov 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The property was in an excellent location. The room was clean and comfortable. I would stay here again.
jason
Menginap 1 malam pada bulan November 2023
Tanggapan dari Emily L., Reservations Manager pada tanggal 15 Nov 2023
Thank you for giving us a 5/5, Jason! We're happy to hear you were comfortable and are looking forward to seeing you on your next stay!
The hotel staff was extremely friendly and helpful. My room was wonderful would highly recommend this hotel….the bed was the most comfortable I have found in a hotel.
Florence C
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Emily L., Reservations Manager pada tanggal 15 Nov 2023
Thank you for your kind words, Florence! We appreciate you recommending us to your family and friends and hope to welcome you back soon!