"I booked in advance to have a handicap room and when I got there, I was put in a room that was NOT handicap accessible or even close to any doors. The hotel is NOT set up appropriately for handicap, no handicap doors that are held open and the staff member did nothing to help with the doors. Additionally, it was dirty and the shower stall needs replaced! Disgusting! Next day upon checkout, I went to the manger about it and all she said was… yeah the room you booked, well the guy in there extended his stay. I asked why wasn’t I notified. She offered no resolution. Just excuses of poor staffing and she had no reason for the no outreach to update me about the situation with the room! Now granted it’s a super 8… but, it still is average price for hotel room in Casper Wyoming! 100% do not recommend this Hotel at all! Stay elsewhere!!!"