Find hotels in Florissant, CO from Rp1.332.870

"I was disappointed with my stay at the Cliff House. There was construction happening all around the front of the hotel and throughout the inside as well, and I was never made aware of it when booking. When paying a higher rate for a stay, guests should at least have the option to know about major construction beforehand. It really affected the overall experience. On top of that, the staff was not the friendliest or most welcoming. Overall, not the experience I expected."

"Absolutely on both counts"

"I reserved a king Mountain View room for my 20 year wedding anniversary. When we arrived we were told that they had us in a room with 2 queen size beds. I asked if there was any other king rooms available and was told there was not. I was upset but needed a place to stay so I took it. When we got to the room it was full size beds not queen. I went back to the lobby and was told that is what they have. I became more annoyed and went back to the room and contacted Hotels.com about a refund so I could go elsewhere and was told that the GM Stacy denied my refund. At this point I was beyond mad. My wife went and talked to the staff in the lobby and was finally given the correct room I paid for. After all that the beds are way too soft, bathrooms are basically a 5x5 closet and the breakfast is terrible. I wouldn’t stay at this place again if you paid me. I have worked customer service for over 20 years and understand things happen but a good business takes care of the customer and doesn’t lie to them."

"It was a very clean and hospitable establishment. Room was nice and beds comfortable. Only thing was that it advertised, it had a heated pool, but colder then cold and couldn't enjoy the swim."

"Room was just as advertised. So clean and quaint. The person at the desk was sweet. Breakfast area was beautiful, clean and had fresh flowers on the tables. It is close to the street so can hear traffic at night when trying to sleep but all in all a good experience. "

"Breakfast is ok. There's an IHOP next door. Rooms are xlean and very comfortable. I like the kitchen and table room options. Great value."

"The castle and the grounds were absolutely beautiful. The staff is amazing. There is a peace that surpasses all understanding at the Glen Erie. My wife and and will be staying here every time we take a trip up to Salt Lake to see our kids."

"Extremely clean, courteous staff and great location. Highly recommend! "

"Clean and comfortable"