2/10 Sangat Buruk
Samuel
Traveler bisnis
22 Jan 2026
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Poor service. Staff left me outside locked out of the building despite my explicit assurance I was a guest, had been for two days, and had paid for my room this evening. The receptionist continued to look at me blankly and not open any of the doors so I could return to my room and sleep. I was soon trespassed thereafter due to my anger at standing in the cold. She said “how was I to know you were a guest.” I don’t know, maybe be a professional receptionist and indicate to me you were busy and needed a minute. The frozen stare offered no explanation as to the delay, when the universal “one minute please” hand gesture would have sufficed. I guess if you black with a Gucci bag and luggage, you’re likely to rob them and not return to your room, for which you have both ID and a room key. The rigatoni was no better than that which comes from a box, the amenities mediocre, and the staff, subpar. I will never stay again and wouldn’t recommend to anyone arriving past midnight. A boutique hotel, unique in its mediocrity.
Samuel
Menginap 2 malam pada bulan Januari 2026