2/10 Sangat Buruk
Robert and Susan
Bepergian bersama keluarga
18 Mei 2024
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
When one rents a Lodge, Hotel or any sleeping facility, a few expectations come with an unwritten contract. Namely one expects the floor to be vacuumed, the room and bath dusted and cleaned and a decent bed for sleeping.
What should never be unavailable are sanitary items that have depicted a rental room forever. Specifically in this case, our room didn't have the following: hand soap; shower soap; shampoo, hand towels, wash cloths; drinking cups or a remote for the TV. I acquired a remote from the desk that didn't work so exchanged that remote and the second one didn't work either. I was told if I could wait until midnight a maintenance worker would be available and would fix it. Of course, that was not an option. Further, the spread and sheets were stained and spotted. We couldn't tell if they had been slept on or not.
When I went to the front desk the first time, I told them how dirty the floor was with all the crumbs and fuzzy stuff. She said she would send someone in to vacuum while we were out, but of course that didn't happen either.
So, never again will we use Travelodge or Expedia for lodging. It was the worst situation ever particularly with no way to wash up after using the bathroom. Totally unsanitary. Surprised the Health Dept hasn't shut this place down.
Robert and Susan
Menginap 2 malam pada bulan Mei 2024