Located close to Alte Oper, SAKS Urban Design Hotel Frankfurt provides a terrace, a garden and dry cleaning/laundry services. Indulge in some rest and relaxation at SAKS Spa, the on-site spa. Free in-room WiFi is available to all guests, along with a bar and a health club.
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Contactless check-out
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of EUR 20 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 20 kg per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Children and extra beds
Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 20.0 per day.
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: EUR 50 per person, per day
A tax is imposed by the city: EUR 2.00 per person, per night
We have included all charges provided to us by the property.
Optional extras
Fee for self-service breakfast: from approximately EUR 22 per person
Self-parking fee: EUR 20 per night
Pet fee: EUR 20 per pet, per day
Service animals are exempt from fees
Rollaway bed fee: EUR 20.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
We should mention
Only registered guests are allowed in the guestrooms
National rating
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.
Frequently asked questions
Is SAKS Urban Design Hotel Frankfurt pet-friendly?
Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 20 kg per pet. There's a fee of EUR 20 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
How much does it cost to stay at SAKS Urban Design Hotel Frankfurt?
As of 23 May 2026, prices found for a 1-night stay for 2 adults at SAKS Urban Design Hotel Frankfurt on 5 Jun 2026 start from Rp2.282.833, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at SAKS Urban Design Hotel Frankfurt?
Self-parking is available for EUR 20 per night. Limited spots are available.
What time is check-in at SAKS Urban Design Hotel Frankfurt?
Check-in start time: 3:00 PM; check-in end time: anytime.
What time is check-out at SAKS Urban Design Hotel Frankfurt?
Checkout is at 11 AM.
Where is SAKS Urban Design Hotel Frankfurt located?
Located in Westend-Süd, this luxury hotel is within a 15-minute walk of Financial District, Frankfurt Trade Fair and Alte Oper. Senckenberg Museum and Palmengarten are also within 10 minutes. Westend Station is 6 minutes by foot and Bockenheimer Warte Station is 9 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Arrived at hotel after a full day travelling. Room heating broken. After 2 hrs waiting and requesting and only after demanding to be sorted, as first was told no rooms you just need to sleep in a cold room, they found fan heaters. Did it seller well due to noise of fan heater. Next day was told it would be sorted, or they will change the room. It was not fixed. Request the change to be told. Sorry no rooms free, “was told you have a fan heater” you can stay in the room” at this point I was going mad, Only after making a fuss and 1 hour and demanded for a manger, they found me a room to change, which the heating was working, but no phone as that was not working. After a further 1 hour backing and forward I was so fed up, I need to sleep, I said just leave. Very disappointed. When requested a credit/ refund due to first night of no heating and the lack of sleep, hotel not interested to sort the issue, or refund anything. Worse hotel experience I have ever had. I would not recommend this hotel to anyone. Just disgusted at the attitude and lack of willingness to sort.
Anthony
Stayed 2 nights in Jan 2023
Verified
4/10 Poor
Katharina
19 Feb 2026
Disliked: Amenities
Zimmer schön aber der Sauna und Fitnessbereich ist katastrophal mit Wasserschaden und einem muffigen Dampfbad, dazu keine Desinfektion im Fitnessbereich.
Frühstück ab 6.30 aber nutzbar erst ab 7, schade, wenn man weg muds
Von Außen unscheinbar, aber innen modern und sehr sauber.
Schöne ruhige Gegend. Am WE kann man auf der Strasse parken - am Sa war es kein Problem. Es gibt Parkplatz für 20Euro und Garage für 25 EUR/Tag. Habe nicht gebraucht.
Hilfsbereite Personal.
Schön aussende Sauna (habe sie nicht ausprobiert), sehr schöne Ruhezone dort.
Die Zimmer sind sauber, aber super eng. Es ist eher 2* Zimmergröße als 4*, die Hotel haben soll (mind. auf dem Eingang steht). Zur zweit hat man keine Platz sich zu bewegen. Und es gibt keinen Kleiderschrank. Es sind paar Kleiderbügel, die über die Kaffeemaschine !!! hängen. Keine Schubladen und nur mickrige Regalchen, ca. 10 cm breit, dazu noch versteckt.
Es gab Kaffeekapseln mit Kaffeemaschine, aber sie hat nicht funktioniert (bzw. habe ich nicht geschafft). Zum Glück gab es noch einen Wasserkocher und Tee. Wobei bei Tee denke ich, es wurde nicht aufgefühlt, da es nur grünen und keinen schwarzen, Kräuter- oder Früchtetees gab.
Das Bett war bequem.
Frühstück haben wir nicht ausprobiert.
Ein schönes und ruhig gelegenes Hotel im Westend mit gutem Frühstücksbuffet; zunächst sollten bei Ankunft vor 15h 30.-€ für einen früheren Check in gezahlt werden, das wurde dann doch nicht geltend gemacht. Wenig Ablagemöglichkeit im Zimmer
Gutes Business Hotel mit kleinem aber schönem Wellness Bereich. Man merkt, dass es ein altes Gebäude ist, welches modernisiert wurde. Der Aufzug, das Treppenhaus und der Boden im Flur ist so naja. Ansonsten schönes Ambiente und freundliches Personal
Schönes Stadthotel mit großen Zimmern und stilvoller Einrichtung.
Schön ist der Wellnessbereich mit super Blick auf die Skyline. Die Lage ist ruhig und es gibt in der Umgebung ein paar Lokale. Erreichbarkeit vom Hauptbahnhof über die U-Bahn und einen 10-minütigen Fussweg.
Wichtig: Die Badezimmer sind in die Zimmer integriert - es soll ja Leute geben, die das nicht mögen. Mich hat es nicht gestört.