Search Family-Friendly Hotels in Galashiels

"Buena ubicación "

"A few stains on rug and drapes but otherwise clean and great view of the castle."

"Brilliant "

"It has the best location, two minutes walk from the train station, centrally located in The Royal Mile. It is very close to restaurants, and shops. The bed was very comfortable! There is an ongoing remodeling and they start at 7 am. And the lift was out of service and there were signs for reception and none for the lift. We went around our floor a couple of times. The bathroom sink gets clogged easily."

"We loved everything "

"Staff at reception excellent. Had a window free room, very compact and warm, but ok for one night. Very handy for train station right across road ."

"We were in room 113 and it was horrible. I booked 10 months in advance and got the worst room in the place. The windows were painted over so we didn’t see the bin area that would have been our view. Room was also next to the maintenance room. It was so loud. Staff were still tossing things in the bins (as loud as possible) at 11:30p. It must also be their smoking area because I smelled cigarette smoke coming in around midnight. At 5am I was startled awake thinking there was a huge thunder storm, turns out it was staff again in the bin area doing god knows what, but it was so loud! The door they were using squeaked loudly so we heard every time they opened and closed that door. We were so exhausted we had to skip our early tour of Edinburgh Castle to try and get a little more sleep. We ended up skipping the tour after that as well - we were just so exhausted we just wanted to get out of the city. We will never stay at this hotel again. If you ever get room 113 or near there, ask for another room!"

"Somethings doesn't add up. The rating and pictures don't match the experience. First of all, this is not a traditional aparthotel where you check in and stay in that building. Staycity Edinburgh seems to have purchased residential apartments all surrounding the check in office. You may end up having to walk around the corner to your "block". Signage indicates residents may also be living in the same blocks that you are staying. The first room we were provided was facing the main road (western approach road). We had to seek to be moved and could only accept a different room with a double bed (on a king size booking). The room feels dated and after seeing the two rooms, the amenities are mixed. The rooms were uncomfortably warm, even after turning off the heating. Leave the window ajar, and neighbouring units chose to smoke and make calls outside our window between 10-1130 pm. The bed is overly firm and the pillows are thin and flat. The only positive was having a washing machine, although no detergent was provided. The location is listed as West End, however this is not in the true west end area north of Haymarket. The bus service to this area is ok. This pretend hotel claims to offer luggage storage. This is a half truth as you are required to pay £5 per day to use a locker through a third party. My advice: avoid this hotel if you value sleep, comfort, and the bare minimum."

"They were not ready for most meal service as their renovation plans appeared delayed."