Search Town Houses in Gatlinburg - Pigeon Forge

"Check in was 4pm and we didn’t arrive until almost 5pm and still had to wait an additional 15 minutes because the room was not ready. It seemed like that’s what they were telling everyone. "

"It was okay, it could have been better."

"Room and hotel was awesome "

"Parking was fine. The room was horrible. Great that we had a kitchen, but the beds, both the murphy bed and the sofa bed were SO uncomfortable. Both of them felt as if you were sleeping on direct springs. For the cost of the stay, regardless of the room choice, I would have thought there were more comfortable options. Never once was our room cleaned or were we even brought more towels. Staff at the front desk (the two ladies we spoke with) were not kind at all. I know they were busy but they acted as if we were another inconvenience to their day to check us in, and again to add the night owl experience to our stay during the week. For the cost of the resort, I'd much rather stay somewhere different and just pay the cost for a day pass for the water. Will not be returning. "

"Everything was nice. It was located right near the Island and parking is great. Indoor pool and outdoor pool. Enjoyed staying here. Will go again."

"My family enjoyed!!!Recommend 10/10 !! The kids had a fun & check-in was fast. Staff did a great job on the service. The rooms were very clean and comfortable. We had a blast. "

"The property is close to entertainment yet in a quiet spot "

"Great location we stay here every visit to Gatlinburg "

"The hotel’s location was great for everything in pigeon forge. Happy it was pet friendly. Check in was very slow on a very busy weekend maybe they were short staffed. I had called the day before to see about a check in at 3 an hour early which was confirmed that was ok for $25 extra for the hour. When we arrived a little after 3 it wasn’t ready so we just kept close as we had a show nearby to see at 5. The hotel room was fine but could use a good clean as I could see some messes on the wall and the pullout couch was not ready with linens so after our show that night we came back for linens. The breakfast was fine. Everything was fine- standard for the area but did not exceed expectations. I wonder why the garage doors weren’t open in the pool area since it was more than 80 and would have made the space feel bigger."