Search Hotels Near Universiade Shenzhen Sports Center, Shenzhen

"Dear Hotels.com I wanted to share my disappointment regarding my recent stay. We paid for one of the higher-tier rooms, however the condition and overall experience did not meet expectations. The sofa in the room was ripped and visibly damaged, which was disappointing considering the room category and price. Additionally, the WiFi issues throughout both days significantly affected my work. Staff repeatedly suggested it was related to VPN usage, but we had already spent two weeks in China using the same devices and setup without any problems elsewhere. There was also confusion regarding breakfast service. Weekend breakfast was advertised as running from 7:00am–11:00am, yet on Saturday the service had already closed by 10:30am without any notification or explanation. Lastly, there was a very strong smell of cigarettes throughout the 10th floor, and it was so severe that the smell was coming into our room, making the stay uncomfortable. Overall, this experience fell far below what we expected from Hilton, especially considering the room category we booked. I hope this feedback is taken seriously and addressed. We want some money off this stay as this is beyond ridiculous. "

"The property was well staffed and well taken care of. I enjoyed the amenities and the beautiful views from our room of the South China sea"

"Close to the border. Staff are friendly and polite. Very clean."

"The place is clean and comfortable. AC works well and can be adjusted lower/higher to your preference."

"The shower head really cannot make it, it’s more like a spray gun, I really don’t recommend the hotel. They claimed that we’ve strained the bed sheet & wanted to charge RMB 30, they just show me a very blur picture, I was not informed till I checked out. Anyway they’ve waived the penalty. The free drinks redemption can give a miss, the drink is tasteless! "

"It’s a little outdated"

"Incredible breakfast incredible service. I love the views from the hotel and super close to everything in the electronics manufacturing District. The staff spoke decent English too."

"shops nearby"

"Can’t get a good coffee."