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Grand Swiss Hotel

2.0 star property

Choose dates to view prices

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Superior Twin Room

Shower, hair dryer, bidet, towels

Superior Twin Room

  • Sleeps 2

View all photos for Superior Double Room

Desk, free WiFi, bed sheets

Superior Double Room

  • Sleeps 2

View all photos for Superior Single Room

Shower, hair dryer, bidet, towels

Superior Single Room

  • Sleeps 1

View all photos for Standard Single Room, 1 Single Bed

Standard Single Room, 1 Single Bed | Desk, free WiFi, bed sheets

Standard Single Room, 1 Single Bed

  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

Standard Double Room | Desk, free WiFi, bed sheets

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Desk, free WiFi, bed sheets

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room

Superior Double Room | Desk, free WiFi, bed sheets

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room | Desk, free WiFi, bed sheets

Superior Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Family Quadruple Room

Family Quadruple Room | Desk, free WiFi, bed sheets

Family Quadruple Room

  • Sleeps 4
  • 2 Double Beds

Standard Twin Room

  • Sleeps 2

Standard Double Room

  • Sleeps 2

Family Quadruple Room

  • Sleeps 4

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About the area

Map
431F, Lebuh Chulia, George Town, Penang, 10200

What's nearby

  • Cheong Fatt Tze the Blue mansion
    Cheong Fatt Tze Mansion
    7 min walk - 0.6 km
  • Penang State Museum
    Penang State Museum
    7 min walk - 0.6 km
  • Pinang Peranakan Mansion
    Pinang Peranakan Mansion
    10 min walk - 0.9 km
  • Penang,Malaysia-December 25th,2018:Georgetown cityscape view of the old heritage buildings rooftop against the KOMTAR building.Penang is one of the heritage city given by UNESCO.
    KOMTAR
    12 min walk - 1.1 km
  • Georgetown UNESCO Historic Site
    1 min walk - 0.1 km

Restaurants

  • Senses Coffee
    1 min walk
  • Kuih Nyonya Moh Teng Pheow
    2 min walk
  • CHINO Restaurant & Live House
    1 min walk
  • Sun Yoon Kee Seafood Restaurant 新润记海鲜饭店
    2 min walk
  • Kim Maou Cafe
    2 min walk

About this property

Grand Swiss Hotel

  • Other perks at this hotel include:
    • Free self-parking
    • Luggage storage and a 24-hour front desk
  • More amenities include:
    • Bathrooms with showers and bidets
    • Daily housekeeping and desks

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  • Restaurant
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Rp699.735 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • Desk

Policies

Check-in

Late check-in subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards
Safety features at this property include a fire extinguisher

We should mention

This property does not have any lifts

Frequently asked questions

No, pets are not allowed at this property.

Self-parking is free at this property.

This hotel is situated in the city centre.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Grand Swiss Hotel Reviews

7.6

Good

7.8

Cleanliness

8.0

Location

7.8

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 34 out of 178 reviews
Rating 8 - Good. 82 out of 178 reviews
Rating 6 - Okay. 44 out of 178 reviews
Rating 4 - Poor. 13 out of 178 reviews
Rating 2 - Terrible. 5 out of 178 reviews

Reviews

Verified

2/10 Terrible

ka wai

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Terrible Cockroach in the hotel Shower heater is not functioning Smelly bed sheet
Stayed 2 nights in May 2025
Verified

8/10 Good

Azman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nearby to town area and reasonable price

Nearby to town area, reasonable price and a walking distance to food hawkers. Available parking lot. Also next to a mosque for those would like to perform prayers.
Stayed 1 night in Sep 2020
Verified

8/10 Good

leow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for. Price. Stay 1st floor, if u Don climb

There is no. Lift, so if you are staying on second, need to climb up. Value for price
Stayed 1 night in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. The place is clean and good value for money.
Stayed 4 nights in Jan 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very strategically located, walking distance to many food outlets and tourist attractions. The staff are friendly, but a bit lack in term of facilities. No small fridge in the room, and only one plug point to charge your phones.
Stayed 2 nights in Dec 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Not so great
Stayed 1 night in Nov 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
I need one extra pillow but need to charge ..
Stayed 1 night in Nov 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: cheap, clean, good water pressure, location. Cons: limited tv channels (no local malay channel. At least can put Astro Ria), no mineral water in the room (they provide cukko water dispenser outside the room)
Stayed 2 nights in Oct 2019
Verified

10/10 Excellent

Philomena Suling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay.

Excellent stay. The hotel is just near; - most of the attractions, walking by distance. - the night street market and full of bar / lounge. A very lively area by day & night.
Stayed 3 nights in Sep 2019
Verified

4/10 Poor

Ichiro

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The floor carpet in the room was kinda wet. The toilet has a drainage problem, water goes down very slow. The room needs more power plug.
Stayed 2 nights in Sep 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Near to stalls and mosque
Stayed 2 nights in Sep 2019
Verified

8/10 Good

Peter

Liked: Property conditions & facilities, room comfort

Decent In Georgetown~

Location: 4/5 (If you are into Chulia Street and the various heritage zones, then this area is good enough) Cleanliness: 4/5 (Generally clean in and out of the hotel) Service: 4/5 (Nothing to shout about either, checking in was fine and room service was barely used so can't really comment much) Amenities & Facilities: 4/5 (Everyting was working fine, and the usual toiletries are provided) Room: 4/5 (Slightly small but decent enough to sleep in)
Stayed 1 night in May 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Simple, épuré, sans plus. Salle de bain minuscule.
Stayed 1 night in May 2019
Verified

4/10 Poor

Loke

Disliked: Amenities, property conditions & facilities
Only cleaniless. Very inconvenient don't hv lift. Very irritating & noisy when hearing malays praying. Worst was booking confirmed 2 rooms for twin sharing but when checking in they gave us double bed. After long arguing, they just gave 1 twin sharing. This type of service cannot b accepted
Stayed 4 nights in May 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at this hotel, staff are really friendly, rooms are very clean. The location of the hotel is very convenient as most of the shops, restaurants and bars are just within walking distances. I will definitely choose this hotel again for my next trip to Penang! :)
Stayed 1 night in Mar 2019
Verified

6/10 Okay

Patengg

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
the old lady who at the receptionist is so not friendly and so filthty
Stayed 2 nights in Feb 2019
Verified

2/10 Terrible

Verified traveller

廁所很多蚊，是從坑渠進來的。加一張被要收每天3馬幣，但送被的時候沒說，check out時直接扣訂金。其他酒店都沒有訂金，這家收訂金就是為了亂收費用！
Stayed 3 nights in Feb 2019
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Room very small but good location, near to komtar, surrounded with food and bsr
Stayed 3 nights in Dec 2018
Verified

10/10 Excellent

Thee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel and room is clean, has parking space.
Stayed 2 nights in Dec 2018
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort
食べる店が多くあった。歩いて町を散策できた。
Stayed 2 nights in Dec 2018
Verified

6/10 Okay

SL

Disliked: Cleanliness, property conditions & facilities, room comfort
Good location and provide ample parking space. The drawback is the hotel condition where the bed and pillow are uncomfortable and the furniture and carpet need to refurnish as it is old already.
Stayed 2 nights in Dec 2018
Verified

10/10 Excellent

Ahmad

Liked: Cleanliness, property conditions & facilities, room comfort

Very comfortable.

Overall 8.9/10. Online customer service was so bad. But rooms and other facilities TIP-TOP(Budget)
Stayed 2 nights in Dec 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Good stay, comfortable. The room is only small in size & not sound proof, noises could be hear from outside. And limited parking lots. First come, first serve basis.
Stayed 2 nights in Dec 2018
Verified

8/10 Good

Stefan

Liked: Staff & service, room comfort
Small room, but quiet and clean. Friendly staff. Internet not the best but good enough for guest who staying for a night or two. Only thing missing was a fridge. Fridges are not available in any room. That's not good for guest that like to stay more then just 1 or 2 nights. Location is also ok. There are restaurants , small shops and even 7 eleven in walking distance.
Stayed 7 nights in Nov 2018
Verified

6/10 Okay

Tie

Okay

Overall satisfactory. Few facilities need to be improved - 1) air-conditioning, like auto control, on & off, caused the room heaty & noisy, 2) TV power point also not good, sometime have contact.
Stayed 2 nights in Nov 2018