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"Great place, close to everything! Great staff and restaurant and a really cool spa. "

"Just a fine stay. The room was clean and warm but nothing to write home about. No kettle available in the room which was a bit odd. The automatic doors to the building weren’t working which was very odd. Staff were fine but not overly accommodating and didn’t seem to care that it was a special occasion. Location is pretty basic and boring but close to Glasgow central. I wouldn’t stay again but it wasn’t offensive. "

"Was able to check in at 1:30. Had a good night's sleep and a good breakfast. Staff excellent."

"Tom behind the front desk was very friendly, informative and helpful. Leah in the spa/swimming dept was also brilliant as I lost my pearl earring and thought it was in that area, and she searched the whole place for us and then was so happy to hear that we'd found it in our room before we left. So very kind and genuine. The room was spacious and clean, and had everything we needed. The breakfast the next day was also brilliant."

"Breakfast was nice Bed was rock solid, most uncomfortable hotel bed I’ve stayed in Room was too hot and couldn’t switch off the heat or turn below 18 Shower pressure was rubbish and either too hot or icy cold EV chargers didn’t work "

"Great location and great hotel. Would stay here again. "

"Will definitely go back. Great location!"

"Hotel very convenient for bus station and entertainment venues such as the Pavilion, the Royal concert Hall, and the Theatre Royal. Enjoyed the quirky decor and the appearance of the hotel inside. Staff were helpful at check-in and in the bar.The room would have benefited from having tea making facilities in it, and there wasn’t even a plastic cup to be able to have a drink of water, so I feel that could’ve been improved."

"We’ve stayed once before, and that time there were no issues at all, it was lovely. This time, not so much. Upon arrival we were checked in and offered a free ‘upgrade’ to a room further from the train tracks to allow for better sleep, which was kind, but the people in the room next door were loud (shouting and banging) so we had to call reception twice, midnight and 2am, to ask them to send someone up to have a word. The pipes/ something in the bathroom made dripping noises all night to the point of me fully worrying the toilet was overflowing. The room looked lovely, but one of the pillow cases had what looked like makeup stains and we found a fake eyelash under one of the pillow cases. I made reception well aware of this when we checked out and she seemed not to care one bit. Nice toiletries and a comfy bed, but we won’t be staying again any time soon. "