Search Cottages in Glen Cove

"Took an hour for us to check-in. Long lines and only two front desk employees. The elevator is a nightmare! Make sure you plan ahead of time because you can spend 30 minutes waiting for an elevator. The rooms need an upgrade! The only positive thing about staying here is how close the hotel is to Broadway shows. "

"Loved this hotel! The rooms were super clean and the staff was so friendly "

"Good"

"Did well"

"The hotel foyer nice. But the rooms , corridors very old and dated. Wall paper peeling rooms weren’t a good standard. "

"Very comfortable bed."

"The staff were friendly, but there were a number of issues with the room - one being that the aircon/heating didn’t really work. I booked a corner room with two views and it apparently is a common problem. Eventually we were given a heater. The hotel is really well placed for Central Park (5 min walk) and Time square 10/15 min walk. It’s near several underground stations. The customer facing staff were lovely and helpful - rooms could do with a bit updating but we were very comfortable (ask for a kettle and you’ll get one)"

"Location is great. Staffs were very nice and the room was clean. It was cozy to stay. We will come back here agin for sure!"

"It is beyond my comprehension how this place has a 9 "excellent" rating. 1. It has single pane windows that do not keep out the cold air or sound. 2. There is no thermostat. If you like to sleep in a cold room, this is not the place for you. Unless you sleep in the tub (see next point). 3. For cold weather stays, there is no heat in the bathroom. The room has one radiator in the main living area. If it is cold out, you will freeze in the bathroom. 4. There is not hot water re-circulator. You will waste many many gallons of water trying to get it hot. (To save time with the sink, run the hot water in the tub to get it hotter faster. 5. As I said, it is a very old building with single pane windows. You will hear everything from outside - including the garbage trucks at 5 am. 6. They still use old brass keys. I have no idea what would stop someone from getting copies made and then returning and just let themselves into that room in the future. The only positives are the location (great if you want to stay in Times Square), size of room (large for NYC) and service: they allowed me to leave after one night and refunded my pre-paid second night (through Expedia). It is not 3.5 stars accommodation. Three is generous given the age of the place."