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Ulasan untuk Sheraton Grand Mirage Resort, Gold Coast

5 out of 5
Sheraton Grand Mirage Resort, Gold Coast
71 Sea World Drive, Main Beach, QLD

Ulasan

8,6

Sangat Bagus

Penilaian 10 - Sangat Bagus. 570 dari 1001 ulasan" "
Penilaian 8 - Bagus. 246 dari 1001 ulasan" "
Penilaian 6 - Cukup Baik. 102 dari 1001 ulasan" "
Penilaian 4 - Buruk. 52 dari 1001 ulasan" "
Penilaian 2 - Sangat Buruk. 31 dari 1001 ulasan" "

8,8/10

Kebersihan

9,0/10

Staf & layanan

8,4/10

Fasilitas

8,2/10

Kondisi & fasilitas properti

8,4/10

Ramah lingkungan

Ulasan

8/10 Bagus

John

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
A little dated but still a very nice resort.
Menginap 3 malam pada bulan April 2024

6/10 Cukup Baik

Roelof

Bepergian bersama teman
Disukai: Kebersihan
Tidak Disukai: Kondisi & fasilitas properti
Buffet dinner not up to previous standards. Too crowded - too many kids.
Menginap 4 malam pada bulan Maret 2024

8/10 Bagus

Michael Shean

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Hotel is a bit out dated, room was comfortable, staff were excellent
Menginap 4 malam pada bulan April 2024

10/10 Sangat Bagus

Lesley

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice property
Menginap 6 malam pada bulan Maret 2024

10/10 Sangat Bagus

Jonathan D

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
A fabulous resort-style hotel with great rooms, a perfect pool area, and great food options. My go-to spot on the Gold Coast.
Menginap 3 malam pada bulan Maret 2024

10/10 Sangat Bagus

Bradley

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Such a relaxing place do stay and the buffet breakfast was amazing
Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

Wen chi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
NICE ENVIRONMENT AND GARDEN
Menginap 5 malam pada bulan Februari 2024

6/10 Cukup Baik

mark

Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Menginap 2 malam pada bulan Februari 2024

10/10 Sangat Bagus

peter

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Fantastic location friendly smiling service nothing is too much hassle for the staff. Hotel itself is amazing and the dining options and bars are awesome. This is a large hotel so you may have long walks to pool/lobby if you are in the rear wings but for us this was not a problem just to let people know,
Menginap 3 malam pada bulan Februari 2024

10/10 Sangat Bagus

Sonny

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2024

6/10 Cukup Baik

Saar

Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Menginap 4 malam pada bulan Januari 2024

10/10 Sangat Bagus

Syed M Shah

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
It was amazing
Menginap 3 malam pada bulan Januari 2024

6/10 Cukup Baik

brenton

Disukai: Kebersihan, staf & layanan
$1000.00 per night and then they want extra for car parking. Pathetic. Dinning options average at best. Staff were friendly. Pool was good.
Menginap 1 malam pada bulan Januari 2024

8/10 Bagus

Jessica

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan Januari 2024

10/10 Sangat Bagus

Kristina

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very happy with this resort. Great service. Good location. Would highly recommend!
Menginap 6 malam pada bulan Januari 2024

10/10 Sangat Bagus

Sabena

Menginap 4 malam pada bulan Januari 2024

8/10 Bagus

vicky

Bepergian bersama keluarga dan anak
Disukai: Staf & layanan
Great location for a quiet stay and near beach. The pool is not as big as pictures show as mostly the water/photos are part of the lobby area.
Menginap 5 malam pada bulan Januari 2024

8/10 Bagus

Jarret

Traveler bisnis
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Staf & layanan
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Senija

Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Julio

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 6 malam pada bulan Desember 2023

10/10 Sangat Bagus

Matthew

Menginap 3 malam pada bulan Desember 2023

6/10 Cukup Baik

Juan

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff and location is great but parking should not be charged for guest..
Menginap 3 malam pada bulan Desember 2023

10/10 Sangat Bagus

Ghassan, Ultimo

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 3 malam pada bulan Desember 2023

8/10 Bagus

Amy

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We were celebrating our granddaughters birthday .. unfortunately there was nowhere we could go as a group to do this other than outside .. which would be fine if it was not storming. We made the most of squeezing under the umbrellas by the pool to have her cake and sing Happy Birthday. My room was lovely & spacious but smelled musty and damp.
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Kari-Ann

Thank you for having us. Staff were great especially in the main restaurant area.
Menginap 3 malam pada bulan Desember 2023

2/10 Sangat Buruk

Amber

Bepergian dalam rombongan
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023

2/10 Sangat Buruk

Traveler terverifikasi

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nice view but..
Old and dirty. Housekeeping is not done properly. You will have to ask a few times if you need anything. Old carpet not vacuumed Don’t expect them to restock your minibar. Food is below average.
Menginap 4 malam pada bulan Desember 2023

8/10 Bagus

Priyanka

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti
The property is stunning. It shows its opp beach but we couldn’t find any access. Evening dining staff was very good - couple of asian girls looked after us really well. There are very limited vegetarian options at the pool bar and at their in house Terrace restaurant. The service could have been better. Every in room food service had a $8 delivery fee. We ordered 3 times in a day so that doubled the price of the dish. After the room was cleaned there were no fresh towels replaced. Advised housekeeping that we need to head out and need to get shower prior and to deliver the towels asap - took them an hour and we had to leave without the shower. House keeping service was too slow.
Menginap 4 malam pada bulan November 2023

10/10 Sangat Bagus

Pauline

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Fantastic service, really professional friendly staff and wonderful pool area. Brilliantly located right on the beach with direct access to a patrolled section for safe swimming. Dining option are great, suitable for anyone to stay. Nothing was broken, It’s magnificently clean. The rooms are lovely. The old girl just looks like she is ready for a fresh lick of paint and some aesthetic updates. I wouldn’t hesitate to stay there again.
Menginap 2 malam pada bulan November 2023

10/10 Sangat Bagus

William

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Highly recommended for little families and couples, best stay so far
Menginap 2 malam pada bulan November 2023

10/10 Sangat Bagus

Dylan

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
All of it was nice plenty of space around pool to find seating during day. All good options really nice top level buffets.
Menginap 3 malam pada bulan November 2023

8/10 Bagus

Joshua

Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Trevor

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Always special with geat staff
Menginap 3 malam pada bulan November 2023

10/10 Sangat Bagus

Rachel

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan November 2023

10/10 Sangat Bagus

Hetvi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Anthony

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Best hotel at the GC right on the beach. Really relaxing place to visit but only a short walk from other restaurants if you want to eat out. Close to sea world and cruise options across the road.
Menginap 1 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Piers

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Oktober 2023

8/10 Bagus

Robin

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Oktober 2023

6/10 Cukup Baik

Cassy

Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas
We were a little disappointed for this 5 star hotel Sheraton Grand Mirage has rooms to improve on the flowing: The breakfast area waitresses were not quite friendly; The Wifi was not stable; There was no exhaust fan in the bathroom to get rid of the mist; the cloth line in the bathroom waa moulded and was too soft to hold anything wet; It would be better if the showerhead was a hand-held style instead of a fixed style; the bathrobes were too thick & too heavy to wear… The beds were too soft & pillows were very old and thin. The carpet was visibly dirty & the mirror next to the tv had a few black marks on it (for a moment I though I had black marks on my face….)
Menginap 1 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Jarod

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2023

10/10 Sangat Bagus

XINGCHUAN

Bepergian bersama keluarga
Disukai: Fasilitas
very good
Menginap 3 malam pada bulan Oktober 2023

8/10 Bagus

Chen

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
Good location albeit away from the surfers centre. Staff are generally friendly but some lack of service. The building itself need some update, room deco were tiring. Only one restaurant on site, food was average and limited choice and cuisine.
Menginap 2 malam pada bulan September 2023

4/10 Buruk

Theoni

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 6 malam pada bulan September 2023

4/10 Buruk

Craig

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Dirty bathrooms and very untidy outside around paths and pool area for an expensive night stay in a so called 5 star resort
Menginap 1 malam pada bulan September 2023

6/10 Cukup Baik

Grant

Disukai: Staf & layanan
Menginap 2 malam pada bulan Agustus 2023

8/10 Bagus

XIU FANG

Bepergian bersama keluarga
Disukai: Fasilitas, kondisi & fasilitas properti
Buffets offered a variety food and walkable locations
Menginap 3 malam pada bulan September 2023

6/10 Cukup Baik

Rosana, brisbane

Bepergian bersama keluarga dan anak
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
It was extremely run down. We paid close to $600 per night and didn’t expect it to be so old. There were stains on the carpet, peeling paint, rust, the carpet was peeling away due to its age, the edge of the carpet had loose threads coming away, I was bitten by some insect while in bed and have two red insect bite marks on my face, there was a cockroach in the bathroom, we were not offered slippers and I refused to walk bare feet on the stained carpet, no toothbrush or toothpaste, no bathrobe. It was like a 3 star hotel on 5 star price. Our room wasn’t made until the following day around 4:30pm when we all returned. We stayed in the room while it was being made. The only good thing is that the common areas looked nice and the scenery around the pool was excellent. I would not be returning.

8/10 Bagus

melissa

Disukai: Kebersihan, staf & layanan
Menginap 3 malam pada bulan September 2023

10/10 Sangat Bagus

Jennifer

Menginap 2 malam pada bulan Agustus 2023

6/10 Cukup Baik

Scott

Bepergian bersama teman
Disukai: Staf & layanan, fasilitas
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Great location, but quite rundown. Got charged $20 a day for parking on site which was never mentioned.
Menginap 4 malam pada bulan Agustus 2023