Golden Eagle hotel guide. Red Roof Inn hotel in Golden Eagle, Illinois

"No bath towels"

"The room was very nice and up to date. Staff was very friendly. The breakfast had a little of everything however the pancake machine did not work. There were plenty of other options for breakfast. I would definitely stay there again. The price was excellent and the whole experience was comparable to the Hampton inn and suites that I stayed in the previous night, for almost twice the price."

"We booked a room with a king bed but when we arrived at the hotel the desk clerk told me our room had two queen beds. When I asked if they had given our room away to someone else, I was told if they ran out of the rooms we paid for on Hotels.com we would just have to accept what was left. We also tried to contact the hotel from the airport but were unable to get anyone except a phone tree that simply told us to go to the website. If we can't count on getting the room we booked (and paid for), I guess we will just use another service."

"Check in after 10:00 was very difficult. I show up and there is no staff. There is a sign for a number to call. The two people ahead of me said they had been calling the number for ten minutes with no answer. I called the CheapTickets phone and they gave me a different number to call. It went to voice mail and then hung up on me. After ten more minutes, a person showed up. I was tired and now it was after 11:30 pm. The room was fine. The check in was not. "

"All good"

"No breakfast available. "

"Landon was very helpful. Alex at the desk was on top of his game. The lady in the lounge area was a grumpy. No smile , and follow the rules. But you have to know the rules."

"Love that everything is fresh and new. Basic no frills lodging. The fitness center has the basic machines, towels and water (no weights, mats, balls or bands) - enough for my treadmill workout and, again, new and clean. Per friendly $10/ night fee plus $50 non refundable damage deposit."

"Stayed overnight for a business summit that took place in the Wonder Ballroom. My experience was great."