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Ulasan untuk Americas Best Value Inn Grayson

3 out of 5
Americas Best Value Inn Grayson
205 State Highway 1947, Grayson, KY

Ulasan

7,6

Bagus

Penilaian 10 - Sangat Bagus. 83 dari 263 ulasan" "
Penilaian 8 - Bagus. 81 dari 263 ulasan" "
Penilaian 6 - Cukup Baik. 56 dari 263 ulasan" "
Penilaian 4 - Buruk. 24 dari 263 ulasan" "
Penilaian 2 - Sangat Buruk. 19 dari 263 ulasan" "

7,4/10

Kebersihan

8,4/10

Staf & layanan

7,6/10

Fasilitas

7,0/10

Kondisi & fasilitas properti

8,0/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

adianez

Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Abvi management pada tanggal 27 Mei 2024
Thank you for staying with us & feed back . Hoping to see you again in future!

10/10 Sangat Bagus

Willie

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Everything was really nice.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Abvi management pada tanggal 22 Mei 2024
Thank you for staying with us &feed back.

6/10 Cukup Baik

richard sr

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Mold in shower and mattresses have permanent indentations from prior visits. Very uncomfortable
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Abvi management pada tanggal 22 Mei 2024
Thank you for telling us your concern & we will address with our staff. Thank you for staying with us .

8/10 Bagus

Linda

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff was very friendly. Rooms clean and everything worked good. The hotel is in the middle of renovations so there are rooms being worked on. I would advise to try and get a room that has completed renovation...mattresses are more comfortable. I've stayed here 2 times now. Staff is really sweet. Huddle House across the road, nice folks there as well. Good budget choice!
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Abvi management pada tanggal 22 Mei 2024
Thank you for your great review &staying with us.

10/10 Sangat Bagus

Linda

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Owners were very ice. Room.was very clean and comfortable! I was very surprised at how nice the beds were made up with pretty comforters and the sheets were incredibly soft and pillows were soft...not like the stiff hard ones. The tv was a nice size, bathroom clean and love made up wash cloths. Im afraid to brag about the place because then they may raise prices. But, for a chain hotel with cheaper prices i was VERY impressed with my room.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Abvi management pada tanggal 10 Mei 2024
Thank you for staying with us & great review. Hoping to see you again in future!

10/10 Sangat Bagus

Vaughn

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The room was clean, and the staff was friendly and helpful. The only complaint I had was the bed. Not comfortable. Otherwise, I’d rate it at five stars especially for a budget motel
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Abvi management pada tanggal 7 Mei 2024
Thank you for staying with us & 5 out of 5 .Hoping to see you in future.

10/10 Sangat Bagus

Nancy

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Quiet, woman working the desk was very polite and helpful.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Abvi management pada tanggal 6 Mei 2024
Thank you for staying with us & feed back. Hoping to see you again in future

4/10 Buruk

Rebekah

Disukai: Kebersihan
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan April 2024
Tanggapan dari Abvi management pada tanggal 6 Mei 2024
Thank you .

8/10 Bagus

Maria

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
staff Friendly and nice, Very Helpful. Nice Complementary Breakfast. Room was clean.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Abvi management pada tanggal 22 Apr 2024
Thank you for staying with us. Hoping to see you again in future!

10/10 Sangat Bagus

Melanie

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
My best friend and myself picked this hotel to stay out for the Rock the Country concert!! Everyone of the staff members were wonderful and we enjoyed our stay completely. Room was very clean and quite! Found a Great little restaurant around the corner! And enough fast food places to keep you fed! I was very happy with till Inn! I would love to come back!!
Menginap 2 malam pada bulan April 2024
Tanggapan dari Abvi management pada tanggal 22 Apr 2024
Thank you for staying with us & great feed back .

6/10 Cukup Baik

Kiersten

Bepergian dalam rombongan
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Had weekend stay while traveling, booked a double queen bed room. When first arriving at the room, the toilet would not stop running. Then proceeded to find a bedbug under the pillow. Went to the front desk to inform them and they provided us a new room, which was a single king bed but they had no other rooms available. They offered no discount for the issues, or gave us back the money we paid for the early check-in for our troubles. The second room key wouldn’t work and maintenance had to fix it. The second room’s toilet wouldn’t stop running either, and the bathroom fan sounded like a chopper…it was so loud. Overall the staff was kind and the second room was much cleaner. Not a 10/10 stay, won’t be staying here again, but it was a good enough stay for what we needed it to be for this weekend.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Abvi management pada tanggal 7 Mei 2024
Sorry for inconvenience .Our management team working on your concerns. We had been sold out all property on that weekend otherwise front desk would change room for you . Thank you for staying with us.

2/10 Sangat Buruk

Mark

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The hotel staff was very nice but the hotel is in rough shape. They did not clean our room after our first night.
Tanggapan dari Guest Relations pada tanggal 26 Apr 2024
Dear Mark,While we're happy to know that our friendly team members impressed you, we're sorry to hear about any cleanliness or upkeep concerns, as these matters are very important to us. All of your feedback will be discussed internally and we'll make improvements where necessary. Thank you, and we hope you will give us another chance in the future.

10/10 Sangat Bagus

Angela

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff was extremely pleasant
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Abvi management pada tanggal 27 Mar 2024
Thank you for staying with us &feed back.

4/10 Buruk

Lena

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
nothing
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Abvi management pada tanggal 17 Mar 2024
Sorry for inconvenience .Thank you for staying with us .

8/10 Bagus

john paul

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Due to the cold weather you have to pull tge door handle toward you and then push the handle down to open. Everything else was fine
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Abvi management pada tanggal 19 Feb 2024
Thank you for staying with us !

10/10 Sangat Bagus

Richard

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Abvi management pada tanggal 6 Feb 2024
Thank you for staying with us & your feed back . Hopping to see you again future !

6/10 Cukup Baik

Crystal

Bepergian bersama keluarga dan anak
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Typically when visiting home we stay in a local motel because it is better for our situation, but I am becoming very hesitant of staying in these motels. The rooms are large and beds comfortable as well as the water pressure in shower is awesome, but the cleanliness of the rooms could be so much better. The floors look as if they havent been vacuumed in a while, the drawers, microwave and refrigerator were not cleaned properly, there were toenails in the drawers for Christ sakes. Then there were the roaches that come out at night. 3 surrounding the microwave and crawling in the floor on the dirty carpet! If I were to own a business like this I would be sure to keep an exterminator on my payroll!! I just want to be able to go home, whether it be for a funeral or just a visit, and stay somewhere CLEAN, to rest, shower, and have a place of our own to stay! I did not get much rest at all because, well, roaches! Pkease do better for your guests, if you cannot keep an exterminator to get rid of this problem maybe you should close the doors and move on. I will not stay here again, nor willnI recommend anyone else to stay as well.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Abvi management pada tanggal 6 Feb 2024
Sorry for inconvenience .we will let housekeeper know about this issue so in future no issue for our guest.We already resolve this problem.Thank you!

8/10 Bagus

Scott

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Abvi management pada tanggal 27 Mar 2024
Thank you!

10/10 Sangat Bagus

Brent

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great stay
Staff was very friendly. Very quiet place. Everything was clean. Beds not so comfortable, that was the only downside
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Abvi management pada tanggal 1 Jan 2024
Thank you for staying with us & feed back .Hopping to see you again !

6/10 Cukup Baik

Eileen

Disukai: Staf & layanan
The GM that checked me in was very nice but the heater in my room didn’t work and I had to switch rooms. Both were non- smoking but had a faint odor. Linens/bathroom was clean, but they could have paid more attention to the vacuuming.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Abvi management pada tanggal 30 Des 2023
We appreciate you letting us know about your concern. We are sorry for any inconvenience this may have caused. We have reviewed your concern with our staff and under new management. Any questions please and ask for our manager. Thank you.

8/10 Bagus

Carl

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The overall condition of the property wasn't bad. The staff was really kind, friendly, and professional. As I arrived at 2:30 am, the staff was amazing and deserve a 7 out of 5 star rating. The only complaint I can think of is that the room, which converted to non-smoking years ago, still had the lingering scent of cigarette smoke.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Abvi management pada tanggal 23 Des 2023
Thank you for staying with us, hopefully you stop back in and see us when you are in the area.

10/10 Sangat Bagus

Arael

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
good service
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Abvi management pada tanggal 22 Des 2023
Thank you!

10/10 Sangat Bagus

Christine

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The property is very old but clean and comfortable and very inexpensive. They had a cute little complimentary breakfast. We chose this location in order to visit Carter Caves State Resort Park and then continue on to a wedding in Lexington.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Abvi management pada tanggal 28 Des 2023
Thank you!

10/10 Sangat Bagus

Nancy

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very clean
Surprisingly clean. Cleaner than some rooms in upper scale places I stay at. Plenty of towels. Shampoo etc. Good housekeeper. Friendly staff. Good breakfast. I'd stay again.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Abvi management pada tanggal 28 Des 2023
Thank you for staying with us!

10/10 Sangat Bagus

Daniel

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
This was well renovated. Room was as good as much higher priced hotels. Breakfast was not as stocked as some but just having it was appreciated. Bed and furniture were comfortable. The mattress base had some uneven spot that made a noise when shifting but wasnt a huge deal. The bathroom was great flush of toilet was powerful. Shower pressure was strong water was hot quickly. Cable tv had good selection although signal on some channels was weak. Wifi didnt have any issues. Was able to have zom meeting and stream stuff with good results. Staff was friendly and helpful give them a raise!!!
Menginap 1 malam pada bulan November 2023
Tanggapan dari Abvi management pada tanggal 28 Des 2023
Thank you for staying with us & feed back.

8/10 Bagus

Roberta

Disukai: Staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Angelo

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Value Stay!
Front desk staff very friendly. Room was clean, quiet and comfortable. Location super convenient, close to interstate. I will be back. General Manager, Angie, doing a great job with this property.
Menginap 1 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Barbara

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Ed

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas
It was easy to access, clean, people were friendly and helpful
Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

Nancy

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
They were great about getting us in early. We cut our visit short, so I hope we will be refunded for the two days we did not stay.
Menginap 6 malam pada bulan September 2023

10/10 Sangat Bagus

JERALD, Dresden

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas
The room smelled a little musty. I counted it off because it looked like the carpet in the entire room may have just been cleaned and the carpet was still slightly wet to the touch.
Menginap 1 malam pada bulan September 2023

8/10 Bagus

dexter

Bepergian bersama keluarga
Disukai: Staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan September 2023

10/10 Sangat Bagus

Robert

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice place right off hwy
Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

Krystal

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Agustus 2023

4/10 Buruk

CHUCK

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
smoke alarm battery issue, missing refrigerator, commodes kept running or was backed up
Menginap 1 malam pada bulan September 2023
Tanggapan dari Guest Relations pada tanggal 8 Sep 2023
Please accept our apologies for any disappointment regarding our amenities during your visit. This isn't the experience we want our guests to have, and we will be sure to look into your feedback further. We hope you'll come back and give us another chance soon.

8/10 Bagus

James

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The room was clean and had all the amenities ie, microwave, fridge, coffee maker etc. you would want for an overnight stay. Being taller in stature, the one thing that gripes me about hotel showers is I almost always have to stoop to get wet, but not here! The shower had plenty of pressure and hot water for a very refreshing morning wake up and they also had a hair dryer and iron in the vanity area. The only gripe I have was the mattress itself was definately due for a replacement. In summation, if I ever need to stay in the Grayson area again, I would definately consider looking for a room here.
Menginap 1 malam pada bulan Agustus 2023

6/10 Cukup Baik

Jonathan

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
My wife found what she said was a toenail on the floor. the shower curtain didn't reach the bottom very well and there was obvious signs of water damage on the wall outside the shower, the shower itself was a very small standup stall. the bed was not particularly comfortable. the door was hard to open and close and looked like it had been damaged in a break in or something. the floor was dirty enough that the bottom of my socks turned black just from walking on the floor a little bit. the room had a funny smell when we first walked in.
Menginap 1 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Joshua

Disukai: Staf & layanan, kondisi & fasilitas properti
Menginap 7 malam pada bulan Agustus 2023

2/10 Sangat Buruk

Jamie

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Agustus 2023

6/10 Cukup Baik

Peter, New Bern

Tidak Disukai: Staf & layanan
Menginap 1 malam pada bulan Agustus 2023

4/10 Buruk

Kyon

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Juli 2023

10/10 Sangat Bagus

Jinelynet

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Juli 2023

4/10 Buruk

James

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Staff was Outstanding. Pool was advertised but had a crack in it and was unavailable. Card reader broken. Major holes in parking lot. Again, Staff was Outstanding
Menginap 3 malam pada bulan Juli 2023
Tanggapan dari Guest Relations pada tanggal 22 Jul 2023
Dear James,We're so happy to know that our amazing staff impressed you. We will keep your comments in mind regarding the upkeep of our accommodations and we hope you will join us again soon.

10/10 Sangat Bagus

Robert, Cary

Disukai: Kondisi & fasilitas properti
Industrialized
Menginap 1 malam pada bulan Juni 2023

6/10 Cukup Baik

Linda

Tidak Disukai: Kebersihan
Menginap 1 malam pada bulan Juli 2023

10/10 Sangat Bagus

larry

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juni 2023

8/10 Bagus

Bernard

Menginap 1 malam pada bulan Juni 2023

2/10 Sangat Buruk

Norbert

Bepergian dalam rombongan
Disukai: Kondisi & fasilitas properti
Tidak Disukai: Staf & layanan, kenyamanan kamar
Will never go back there
They have a I don’t care attitude Every 2 days cleaning only ! Really Had to use coffee napkins because we ran out of toilet paper didn’t refill Kleenex. Will never stay at this or any other ovv GC the chain.
Menginap 3 malam pada bulan Juni 2023
Tanggapan dari General Manager pada tanggal 15 Jun 2023
Dear Norbert,It's unfortunate to hear about any subpar service, as this is never our intention. We'll keep your comments in mind as we continue to make changes, and we hope to see you again soon.

2/10 Sangat Buruk

Mike

Menginap 3 malam pada bulan Mei 2023

2/10 Sangat Buruk

Butch

Bepergian bersama keluarga
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
they wouldnt let me check in till 630 i was told 3 when i got in the room it was dirty peanuts on the floor door lock was falling off no light in the bathroom toiletpaper holder fell out of the wall smelled like smoke door latch in bathroom kept locking me in coffee pot didnt work blood on the lamp shade it was the worst room i ever had i left a day early i was going to ask for my money back but i couldnt get out fast enough made for a very long ride home 743 miles with no sleep the place shoud be shut down and im being nice
Menginap 3 malam pada bulan Mei 2023
Tanggapan dari Guest Relations pada tanggal 4 Jun 2023
We know that your time is valuable, so thank you for taking a moment to share your remarks. Guest satisfaction means everything to our team, so we were very disappointed you decided to cut your visit short. Thank you for bringing these concerns to our attention so we can look into them and make changes. This is not the lasting impression we want to leave, and we hope to have the opportunity to change your perceptions in the future.