Great Neck Plaza hotel guide. Starwood Capital hotel in Great Neck Plaza, Great Neck

"Air Conditioning wasn’t working, "

"Good service. Perfect location"

"All good but i didnot get breakfast"

"Love how clean and quiet it is "

"They let us check in at 11am instead of 4, which was really useful. Room was clean and comfortable. TV allowed streaming apps. Staff was friendly. I’d stay here again!"

"Was good"

"Great location, room was adequate and comfortable, enjoyed the rooftop bar."

"Staff could be friendlier. The common areas seem to be overcrowded by people who are not staying at the hotel, which is fine but something to be mindful of. Overall, this hotel was a 10/10. The staff at the rooftop bar could be friendlier. "

"AC was not working in the room. Had maintenance come Friday. Cleaned filter and coils but still did not work. Restaraunt staff was less to be desired. Thursday when we got there- ordered a drink on the menu and was told they can’t make it - didn’t have supplies but when order Friday- ithey could. Bar tender didn’t want to bother making it. Food was way over fried. Tried pool bar- again ignored most of the time there and food not great. Again told they couldn’t make certain drinks that was not different then on menu. Just very disappointed for the price paid per night Oh - have to pay for an app to use streaming services. If you are going to a smart tv - allow capacity to log on to a service without buying into an app. May say free for 7 days but to get the script cancelled… no should not have to buy an app"