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Ulasan untuk Apollonia Beach Resort & Spa

5 out of 5
Apollonia Beach Resort & Spa
Gazi, Malevizi, Crete Island

Ulasan

8,0

Sangat Baik

Penilaian 10 - Sangat Bagus. 54 dari 145 ulasan" "
Penilaian 8 - Bagus. 57 dari 145 ulasan" "
Penilaian 6 - Cukup Baik. 17 dari 145 ulasan" "
Penilaian 4 - Buruk. 11 dari 145 ulasan" "
Penilaian 2 - Sangat Buruk. 6 dari 145 ulasan" "

8,6/10

Kebersihan

8,4/10

Staf & layanan

8,0/10

Fasilitas

7,8/10

Kondisi & fasilitas properti

7,6/10

Ramah lingkungan

Ulasan

6/10 Cukup Baik

Ella

Menginap 2 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Thomas

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
L’hôtel en lui-même et tous les services ont été parfait. Le petit. Négatif serait un peu les alentours et après il y a possibilité de prendre les transports publics qui en a bien suffisamment ou une location de voiture ou les prix sont intéressants. Je conseille vivement cet hôtel que j’ai trouvé très intéressant avec un personnel sympathique
Menginap 7 malam pada bulan Oktober 2023
Tanggapan dari Guest Relations Team – Apollonia Beach Resort & Sp pada tanggal 31 Okt 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Sangat Bagus

Pascal

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari The Management Team pada tanggal 31 Okt 2023
Dear Guest,Thank you for taking the time to share your feedback, it is highly appreciated.Sincerely,

10/10 Sangat Bagus

Sergei, Bronx

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Excellent family- friendly hotel at the sea- shore
Menginap 3 malam pada bulan Oktober 2023
Tanggapan dari The Management Team pada tanggal 18 Okt 2023
Dear Guest,Thank you for taking the time to share your feedback, it is highly appreciated.Sincerely,

4/10 Buruk

Alexander

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Das Hotel ist deutlich in die Jahre gekommen und an vielen Ecken abgenutzt und renovierungsbedürftig. Leider ist auch der Zugang zum Meer extrem steinig/felsig, so dass man nur schwer ins Meer kommt. Direkt daneben, ist ein großes Kraftwerk, dass sehr gut sehen, hören und riechen kann (https://maps.app.goo.gl/YYkUb3WV2w48zBSG9?g_st=ic) Es gibt so viele schöne Hotels auf dieser tollen Insel… Empfehlung: bucht euch in einem der anderen ein.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Guest Relations Team – Apollonia Beach Resort & Sp pada tanggal 18 Okt 2023
Lieber Gast,Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Meinung zu Ihrem Aufenthalt bei uns mitzuteilen. Mit freundlichen Grüßen,

8/10 Bagus

Gina

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
Es war ein sehr schöner Aufenthalt, das Essen und die Einrichtung wind schön. Unser Badezimmer ist ein wenig in die Jahre gekommem und sah nicht mehr so schön aus. Das Kraftwerk hat teilweise (vor allem früh morgens) bei schlechten Wind arg gerochen und ein wenig das Bild zerstört
Menginap 3 malam pada bulan Oktober 2023
Tanggapan dari The Management Team pada tanggal 16 Okt 2023
Dear Guest,Thank you for taking the time to share your feedback, it is highly appreciated.

8/10 Bagus

Asaf

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was realy good place to stay at , A lovely, quiet, large place, large swimming pools full of sunbeds, a bar with a large variety of food, an amazing staff that helps with everything, a rich and good breakfast
Menginap 3 malam pada bulan Oktober 2023
Tanggapan dari The Management Team pada tanggal 9 Okt 2023
Dear Guest,Thank you for taking the time to share your feedback, it is highly appreciated.

10/10 Sangat Bagus

Trevor Leonard

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Large site but split up into large areas and gardens to recline in private beach and guard a plus. North of islands is windy in September so large breakers. Food options good. Drinks and cocktails are all sweet tasting, head for pool bar and get a mojito from Chris’s alkways smiling happy and best not sweet mojito lovely lady.
Menginap 14 malam pada bulan September 2023
Tanggapan dari The Management Team pada tanggal 9 Okt 2023
Dear Guest,Thank you for taking the time to share your feedback, it is highly appreciated.

10/10 Sangat Bagus

Denise Marie

Bepergian dalam rombongan
Disukai: Fasilitas
Great beach
Menginap 5 malam pada bulan September 2023
Tanggapan dari The Management Team pada tanggal 29 Sep 2023
we sincerely thank you for your rating and your comments, they are highly appreciated!

10/10 Sangat Bagus

Rony

Bepergian dalam rombongan, Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
It is a nice place to have a vacation.
Menginap 5 malam pada bulan September 2023
Tanggapan dari The Management Team pada tanggal 29 Sep 2023
we sincerely thank you for your rating and your comments, they are highly appreciated!

6/10 Cukup Baik

Emmanuel

Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
I got there around 10pm and there was absolutely no options for food available in or around the hotel. I was told I had to go searching on the dark main road for an option to eat. I finally found one roughly a mile down the dark road. Also, the lobby looks up to date but the rooms are old. Very dated. Breakfast options were good.
Menginap 3 malam pada bulan September 2023
Tanggapan dari The Management Team pada tanggal 9 Okt 2023
Dear Guest,Thank you for taking the time to share your feedback, it is highly appreciated.

10/10 Sangat Bagus

Tamila

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas
Very nice place to stay
Menginap 5 malam pada bulan September 2023
Tanggapan dari The Management Team pada tanggal 29 Sep 2023
we sincerely thank you for your rating and your comments, they are highly appreciated!

6/10 Cukup Baik

yakov

Bepergian bersama keluarga
Tidak Disukai: Kondisi & fasilitas properti
I don't understand how 5 strars!
We liked only the gardens, pools and the waterslides. The house kipper and the receptionist with the gray hair were very very kind. On the other hand, the staff in the dining room were not.. The food was nice. The children's beds were uncomfortable, so they slept with us in the large bed. The hotel is lil bit old. We took the all inclusive deal.
Menginap 3 malam pada bulan Agustus 2023
Tanggapan dari The Management Team pada tanggal 6 Sep 2023
Dear Guest,Thank you for taking the time to share your feedback.We regret that we could meet your expectations. Be assured that all your comments will be considered for further improvements to our service.Unfortunately, you have not reported your dissatisfaction regarding your childrens’ beds at the front desk. We are sure that we would have been able to help.Sincerely,

8/10 Bagus

Pinja

Disukai: Kebersihan
Menginap 7 malam pada bulan Agustus 2023
Tanggapan dari The Management Team pada tanggal 6 Sep 2023
we sincerely thank you for your rating, it is highly appreciated!

10/10 Sangat Bagus

Salima

Disukai: Kebersihan
Menginap 7 malam pada bulan Agustus 2023
Tanggapan dari The Management Team pada tanggal 6 Sep 2023
we sincerely thank you for your rating, it is highly appreciated!

6/10 Cukup Baik

Dipesh

Bepergian bersama keluarga dan anak
Tidak Disukai: Staf & layanan
It was expensive for what it is, the food at the buffet was not great and the one time I had fish I vomited at night. The all inclusive drinks were bad. No proper kids club. List goes on and on.
Menginap 8 malam pada bulan Juli 2023
Tanggapan dari APOLLONIA pada tanggal 17 Agu 2023
Dear Guest,Thank you for taking the time to share your feedback. We're sorry we didn't meet your expectations; we wish you had a better experience. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We are sorry that you felt sick. Please consider that other guests also had fish, and no one has reported at the reception or our doctor on demand for having a bad stomach.Sincerely,Apollonia Beach Resort & Spa

6/10 Cukup Baik

vincent

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Not a bad Hotel, def not 5*, more like 3-4. The entertainment is next to non existent of an evening, in fact its the poorest Ive ever had in a complex. Also in the whole 10 days we was there we never once found anybody else from the UK, Mainly German, French and eastern European. The spa is good but not cheap!! It is also a fair way from anything so you will need to get the bus or hire a car.
Tanggapan dari APOLLONIA pada tanggal 17 Agu 2023
Dear Guest,Thank you for taking the time to share your feedback.Please allow us to clarify that the categorization of the hotel does not only refer to the equipment of the rooms, but to the entire offer that the hotel offers with its restaurants, conference rooms, extra services, etc. Therefore, we find your comment unfair that our hotel of 5 stars is not will do justice. We are certified with 5 stars in Greece and therefore correspond to the country-specific standard in terms of equipment and service that is required in Greece in this category.Our entertainment team is offering a day program 6times per week with sports and fitness. Also, our evening shows are taking place at our open-air theater from Sunday to Friday with external shows like Acrobatic show, a Greek music evening at the lobby bar and game shows. We are sorry, that you missed the varied shows during your stay.Sincerely,Apollonia Beach Resort & Spa

6/10 Cukup Baik

iva

Disukai: Kebersihan
Nel complesso la struttura è ben tenuta. La pulizia e ordine da 10. Il personale del bar fronte mare non molto cortese.
Menginap 9 malam pada bulan Juli 2023
Tanggapan dari APOLLONIA pada tanggal 17 Agu 2023
Gentile cliente,Grazie del tempo dedicato a condividere le sue impressioni! Speriamo di riaverla presto tra i nostri ospiti.Cordiali saluti, Apollonia Beach Resort & Spa

8/10 Bagus

Kiran

Bepergian bersama keluarga
Disukai: Fasilitas
The resort inside is very beautiful and staff are very friendly. The resort location is very close to the industrial area…
Menginap 7 malam pada bulan Juli 2023
Tanggapan dari The Management Team pada tanggal 6 Sep 2023
we sincerely thank you for your rating, it is highly appreciated!

6/10 Cukup Baik

Adrian, Bazenheid

Bepergian bersama keluarga
Tidak Disukai: Kondisi & fasilitas properti
Essen meistens kalt und das Kraftwerk neben dem Hotel. Es stinkt nach Diesel. Zu wenig Personal.
Menginap 8 malam pada bulan Juli 2023
Tanggapan dari APOLLONIA pada tanggal 17 Agu 2023
Lieber Gast,Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Meinung zu Ihrem Aufenthalt bei uns mitzuteilen. Wir bedauern, dass wir Ihren Ansprüchen nicht gerecht werden konnten. Wir arbeiten daran, es unseren Gästen an nichts fehlen zu lassen. Mit freundlichen Grüßen,Apollonia Beach Resort & Spa

4/10 Buruk

Jana

Tidak Disukai: Staf & layanan
Menginap 7 malam pada bulan Juli 2023
Tanggapan dari The Management Team pada tanggal 6 Sep 2023
Dear Guest,Thank you for taking the time to share your feedback. We're sorry we didn't meet your expectations, we wish you had a better experience.We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Sincerely,

8/10 Bagus

Ellse

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Hôtel très agréable avec accès direct à la plage. Cocktails excellents. Grande variété au niveau des repas. Piscine un peu fraiche
Menginap 5 malam pada bulan Juli 2023
Tanggapan dari The Management Team pada tanggal 9 Okt 2023
Dear Guest,Thank you for taking the time to share your feedback, it is highly appreciated.

2/10 Sangat Buruk

nadja

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 7 malam pada bulan Juni 2023

8/10 Bagus

SYLVAIN

Bepergian bersama teman, Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
C’est un bel hôtel. Le parc, les piscines et la plage privée sont vraiment bien entretenus et très agréables pour les adultes et les enfants. La raffinerie d’à côté est cachée, mais bien là. Le bar est très sympa et pro, avec un bon choix de cocktails… il faut prendre la formule all inclusive pour en profiter pleinement. On a regretté de peu de diversité dans les buffets chaque jour. Et des produits de qualité moyenne.
Menginap 5 malam pada bulan Juni 2023

10/10 Sangat Bagus

Laura

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
Very relaxing
Menginap 7 malam pada bulan Mei 2023
Tanggapan dari The Management Team pada tanggal 6 Sep 2023
we sincerely thank you for your rating, it is highly appreciated!

10/10 Sangat Bagus

Manan

Menginap 6 malam pada bulan Mei 2023
Tanggapan dari The Management Team pada tanggal 6 Sep 2023
we sincerely thank you for your rating, it is highly appreciated!

8/10 Bagus

Göran

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 10 malam pada bulan Mei 2023
Tanggapan dari The Management Team pada tanggal 6 Sep 2023
we sincerely thank you for your rating, it is highly appreciated!

6/10 Cukup Baik

Reem

Disukai: Kebersihan
Tidak Disukai: Staf & layanan
Not really much to do at the resort and food wasn't the best... also the transportation the arrange is very expensive and double the price of a taxi... I would not recommend this resort.
Menginap 4 malam pada bulan Mei 2023
Tanggapan dari APOLLONIA pada tanggal 19 Mei 2023
Dear Guest,Thank you for taking the time to share your feedback. While we wish you had a better experience. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Sincerely,Guest Relations Team – Apollonia Beach Resort & Spa

8/10 Bagus

Luwa, Chatou

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Ok
Menginap 5 malam pada bulan April 2023
Tanggapan dari The Management Team pada tanggal 6 Sep 2023
we sincerely thank you for your rating, it is highly appreciated!

8/10 Bagus

Dirk

Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Das erste Zimmer hatte schlechte Lage im 1. Stock; deshalb viele Moskitos, nachts kaum Schlafen möglich. Durch die Umbuchung während des Urlaubs bekam ich ein viel besseres Zimmer im 4. Stock, und keine Moskitos mehr!
Menginap 8 malam pada bulan Oktober 2022

2/10 Sangat Buruk

René

Bepergian bersama teman
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
c'est pas le standing d'un hôtel 5 étoiles
Menginap 8 malam pada bulan September 2022
Tanggapan dari fom pada tanggal 30 Sep 2022
Madame, Monsieur,Tout d'abord, nous voudrions vous remercier d'avoir passé vos vacances à Apollonia Beach Resort & Spa. Nous avons lu votre avis sur Internet et regrettons de ne pas avoir pu répondre à vos exigences.La catégorisation de l'hôtel ne se réfère pas seulement à l'équipement des chambres, mais à toute l'offre que l'hôtel propose avec ses restaurants, ses salles de conférence, ses services supplémentaires, etc. Nous trouvons donc injuste votre commentaire selon lequel notre hôtel de 5 étoiles est ne rendra pas justice. Nous sommes certifiés 5 étoiles en Grèce et correspondons donc à la norme spécifique au pays en termes d'équipement et de service qui est requise en Grèce dans cette catégorie.Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

8/10 Bagus

Zsuzsanna

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Location nice on the beach, much of it seems a bit old and in need of an uplift.
Menginap 1 malam pada bulan September 2022
Tanggapan dari fom pada tanggal 30 Sep 2022
Dear valued guest, we sincerely thank you for your comments, its always appreciated to receive guests feedback.

8/10 Bagus

Magali

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nous avons apprécié notre séjour, le personnel très sympathique. La chambre était impeccable. Manque de restaurant autour de l ‘hôtel. Nous avions pris juste le petit déjeuner, les restaurants de l’ hôtels sont chers. Il n’ y a pas de vie autour de l’ hôtel, on est un peu retiré. Pour vous reposer , c’ est super l’ hôtel est très agréable avec son magnifique jardin.
Menginap 6 malam pada bulan September 2022
Tanggapan dari fom pada tanggal 30 Sep 2022
Dear valued guest, we sincerely thank you for your comments, they are highly appreciated.Hope to accommodate you again in the future!

10/10 Sangat Bagus

Derek

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
5 Star 👌
Menginap 9 malam pada bulan Agustus 2022
Tanggapan dari fom pada tanggal 30 Sep 2022
thank you!!!

8/10 Bagus

Benjamin

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Freundlichens Personal, schöne Anlage, gutes Essen. Gebäude etwas abgewohnt. Manchmal sehr laut morgens und Abends; Stühle rücken etc. in anderen Zimmern.
Menginap 5 malam pada bulan Agustus 2022
Tanggapan dari fom pada tanggal 30 Sep 2022
Dear valued guest, we sincerely thank you for your comments, they are highly appreciated.Hope to accommodate you again in the future!

8/10 Bagus

Bessy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 7 malam pada bulan Agustus 2022
Tanggapan dari fom pada tanggal 30 Sep 2022
thank you!

8/10 Bagus

Julia

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Sehr schönes Ressort , gutes Essen , sehr nettes Personal aber die poolzeiten von 10 -18 Uhr sind schade , da viele morgens und abends gerne schwimmen .. die Umgebung ist furchtbar , dreckig und Hässlich
Menginap 6 malam pada bulan Agustus 2022
Tanggapan dari fom pada tanggal 30 Sep 2022
Thank you for your comments, we always appreciate our guests' feedback !Regarding the pool hours, kindly note that they are set this way for safety reasons.Hope to accommodate you again in the future!Thank you.

10/10 Sangat Bagus

Josué

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Les animateurs et la nourriture était au top pleins de choses cool pour les enfants 😁
Menginap 13 malam pada bulan Juli 2022
Tanggapan dari fom pada tanggal 30 Sep 2022
Thank you for your kind comments, they are highly appreciated.Hope to accommodate you again in the future!

4/10 Buruk

Landry

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Selon votre offre , nous avions la vue sur mer depuis notre chambre . Cepedant AUCUNE chambre familiale n'a la vue sur la mer . Très déçu....
Menginap 7 malam pada bulan Juli 2022

8/10 Bagus

Cäcilia

Menginap 12 malam pada bulan Juli 2022
Tanggapan dari The Management Team pada tanggal 6 Sep 2023
we sincerely thank you for your rating, it is highly appreciated!

2/10 Sangat Buruk

Grant

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
A rogues gallery! Run away from this place now.
The hotel is beside a massive electrical power sub-station. The staff lacks patience. I had a hotels.com booking and when I went to the front desk they told me they did not have the booking and that there were no rooms. I left and booked another hotel. Then they charged me for the room and justified it by saying that i had not properly read the cancellation policy. This hotel is run by rogues and has lost sight of customer care and the truth. Run away from it.
Menginap 1 malam pada bulan Juli 2022

8/10 Bagus

Kristine

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 7 malam pada bulan Juli 2022
Tanggapan dari fom pada tanggal 30 Sep 2022
thank you very much!

10/10 Sangat Bagus

Sarah

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Sehr nettes und zuvorkommendes Personal! Immer auch lokale Speisen am Buffet und alles sehr kinderfreundlich. Auch eine sehr nette Beratung für die Tage an denen man mal außerhalb des Hotels unterwegs sein möchte. Es gibt auch die Möglichkeit als all inclusive Gast nach Anmeldung in einem A la carte Restaurant zu essen. Auch dort alsehr freundlich und lecker! Die Einrichtung ist nicht neu aber gut gepflegt und das Zimmer sauber. Ein toller Urlaub. Einen Fehler hatten wir einer Übersetzung gefunden: Auf Französisch steht beim Room Service, dass die Zimmer nur allen3 Tage gereinigt werden würden. Aber es wurde wie erwartet jeden Tag das Zimmer geputzt. Dort sollte die Übersetzung vielleicht angepasst werden um die französischen Gäste nicht zu verwirren :)
Menginap 6 malam pada bulan April 2022
Tanggapan dari fom pada tanggal 30 Sep 2022
Thank you very much for taking the time to share your kind comments with us, they are highly appreciated.Hope to accommodate you again in the future!

10/10 Sangat Bagus

Rhiannon

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
It was a great end to 15 days in Greece. Friendly people and no hassles
Menginap 1 malam pada bulan April 2022
Tanggapan dari fom pada tanggal 30 Sep 2022
Thank you for your kind comments, they are highly appreciated.Hope to accommodate you again in the future!

10/10 Sangat Bagus

Sahir

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We enjoyed all the time . Every things was perfect
Menginap 7 malam pada bulan September 2021
Tanggapan dari fom pada tanggal 5 Nov 2021
Dear Sahir, we thank you very much for your review . we hope to welcome you here again in the future. best regards f

8/10 Bagus

David

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2021
Tanggapan dari fom pada tanggal 4 Okt 2021
thank you

8/10 Bagus

Zoltan

Disukai: Kenyamanan kamar
Tidak Disukai: Kondisi & fasilitas properti
Menginap 7 malam pada bulan September 2021
Tanggapan dari fom pada tanggal 4 Okt 2021
thank you

8/10 Bagus

DEBORAH

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Nice hotel, unfriendly staff
The room was beautiful and a nice view. Not full sea view as requested though, only partial view. Room was clean and had free water, wine, and fruit waiting for me. Pools and beach were beautiful. Beach restaurant was amazing. Gift shop was full of items and reasonably priced. However, the front desk people were not very friendly or helpful. When I asked for excursions, she said there were none. On my last day I found the guest services room and found there were many excursions available. When I asked for room service info, she said abruptly there was no room service menu. Offered no other info. When trying to get my return to the US Covid test, the front desk just said to sit in the lobby and wait for them to arrive to do the test. After waiting 45 minutes, he still said they would come. I gave up. When I asked the Guest Services lady, who was very nice and helpful, she said they don't come to the hotel. I had to travel by bus to get to them for the test. So the front desk gave me totally wrong information. I didn't purchase the all inclusive room and the front desk never gave me any information on how I could get meals and how much they would cost. Had to find out on my own. No hotel information given such as a map to find things on property, cost of meals, how to get clubs for mini golf, etc.
Menginap 4 malam pada bulan September 2021
Tanggapan dari fom pada tanggal 4 Okt 2021
Dear Mrs Deborah, we thank you for choosing Apollonia beachh for your stay. we regret if our Reception desk staff were not so helpfull for you. we will try to improove our services we thank you for your reviews best regards fom

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Bon hôtel propre mais personnel à revoir.
Menginap 1 malam pada bulan Agustus 2021
Tanggapan dari fom pada tanggal 17 Agu 2021
thank you for choosing Apollonia beach for your stay. we will do our best to improove our selfs best regards

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Sehr Gutes Hotel
Menginap 9 malam pada bulan Juli 2021
Tanggapan dari fom pada tanggal 17 Agu 2021
Danke schoen!