The room was beautiful but the transportation service from the hotel was terrible, we were waiting at the port for over 30 mins when everyone from the same ferry have left with their drivers still hasn’t see ours, the reason is because our ship was delayed and the driver has other appointment so he left!! It’s just so not acceptable! the next morning we book the transportation for the early flight, see no sign of the driver again then realized the driver has over slept ….what a terrible experience, it’s ashamed for such hotel label themselves to provide good service and experience!!