Search Hotels Near H.J. Russel Company, Atlanta

"No hot water."

"Definitely has some major issues & poor management. Was there for an event, along with probably 300 hundred other people at this hotel, the check in was terrible. Check in was at 4pm, room wasn't ready until almost 6pm. Only 1 elevator was running, keep in mind that they have 4 of them. The line for the elevator was 60 people deep at any given time. Seriously??? Was told we could use the stairs to go up 20 flights, are you kidding me??? Finally allowed a handful of people to use one of the service elevators. Never seen such a discombobulated freaking mess. Staff could only say "there's nothing we can do about it." Won't stay here again."

"The hotel was very crowded and hard to navigate throughout the common areas. Extra-long waits for the elevators. The staff was very rude and seemed overwhelmed and understaffed, given the volume of guests. Our room keypad was malfunctioning, and we got locked out every time we left the room. Due to the large number of guests, we had to wait 20-30 minutes each time to get into our room. We were not provided the complimentary three-hour parking as listed on the website and had to carry our luggage two blocks to the hotel. The room was clean for the most part, but we found pills on the bathroom floor and in different areas of the room. I would not be staying at this property in the future, as our family vacation wasn't the best due to this hotel, and we were delayed and late for events because we had to stand in line for an extended period to gain access to our room."

"A little rundown, and very crowded, but overall experience was great. Staff was really nice and super attentive!"

"We always stay here when we are in Atlanta. The hotel is less expensive than other and a top notch hotel."

"The early check in was super convenient since I arrived a couple hours earlier. Clean rooms, quiet areas, friendly staff. My first time in a Hilton was nothing short of amazing"

"The staff was very courteous. The room was clean, neat and tidy. My entire stay from check-in to check-out was seamless. I experienced no issues and really enjoyed my stay. I look forward to returning on my next visit. I highly recommend this hotel."

"Great view from lobby and rooftop patio. Located right in the middle of midtown. Walking distance to a lot of destinations. Clean rooms with microwave and mini fridge. "

"Definitely not as expected. I would not stay there again."