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Hakone Yumoto Hotel

3.5 star property
Natural hot springs await at this mountain retreat where guests can soak in thermal waters, enjoy scenic views from the terrace, or use the conference facilities.

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Hakone Yumoto Hotel provides a peaceful mountain escape with rejuvenating hot springs and on-site dining. The hotel features a scenic terrace, complimentary WiFi, luggage storage, and self-parking facilities. Travelers consistently praise the property's well-maintained condition.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Japanese Style Room, 10 Tatami-mats, Non Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

Japanese Style Room, 10 Tatami-mats, Non Smoking

8.0 out of 10
Very good
(8 reviews)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Separate bedroom
Blackout curtains
Separate bath and shower
Hairdryer
  • 1 bedroom
  • Sleeps 5
  • 5 Single Futons

View all photos for Japanese Western Room

Japanese Western Room | In-room safe, blackout curtains, free WiFi, bed sheets

Japanese Western Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Separate bath and shower
Hairdryer
Toilet with electronic bidet
  • Sleeps 5
  • 5 Single Futons OR 2 Single Beds

View all photos for Japanese Style Family Room, Non-Smoking

Japanese Style Family Room, Non-Smoking | In-room safe, blackout curtains, free WiFi, bed sheets

Japanese Style Family Room, Non-Smoking

Highlights

Air conditioning
Heating
Fridge
LCD TV
Separate bedroom
Blackout curtains
Separate bath and shower
Hairdryer
  • Mountain view
  • 25 sq m
  • 1 bedroom
  • Sleeps 8
  • 8 Single Futons

View all photos for Premium Triple Room, Multiple Beds, Mountain View

Premium Triple Room, Multiple Beds, Mountain View | In-room safe, blackout curtains, free WiFi, bed sheets

Premium Triple Room, Multiple Beds, Mountain View

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Separate bath and shower
Hairdryer
Toilet with electronic bidet
  • Mountain view
  • 44 sq m
  • Sleeps 4
  • 3 Single Beds and 1 Single Sofa Bed

Japanese-style room 8 tatami mats,Road side - for those who don't mind noise [Non-smoking]

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Separate bath and shower
Hairdryer
Toilet with electronic bidet
  • Sleeps 4
  • 4 Single Futons

View all photos for [Road side] Reason for sale,10 tatami mats + next room,Great value for large groups

[Road side] Reason for sale,10 tatami mats + next room,Great value for large groups | In-room safe, blackout curtains, free WiFi, bed sheets

[Road side] Reason for sale,10 tatami mats + next room,Great value for large groups

Highlights

Air conditioning
Heating
Fridge
LCD TV
Separate bedroom
Blackout curtains
Separate bath and shower
Hairdryer
  • 1 bedroom
  • Sleeps 8
  • 8 Single Futons

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About the area

Located in Yumoto, a neighbourhood in Hakone, Hakone Yumoto Hotel is near a metro station and in the mountains. Hakone Hot Springs and Hakone Kowakien Yunessun are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Fuji-Hakone-Izu National Park and Lake Ashi. Hakone Toy Museum and Kanagawa Prefectural Museum of Natural History are also worth visiting. Visit our Hakone travel guide
Map
97 Yumotochaya, Hakone, Kanagawa-ken, 250-0312

What's nearby

  • Hakone Hot Springs showing a house
    Hakone Hot Springs
    1 min walk - 0.0 km
  • 神奈川県立恩賜箱根公園の「疎林の広場」より望む芦ノ湖、箱根外輪山、富士山
    Fuji-Hakone-Izu National Park
    1 min walk - 0.0 km
  • Tamadare Falls
    3 min walk - 0.3 km
  • Gyokuren Shrine
    5 min walk - 0.4 km
  • Sounji Temple
    12 min walk - 1.0 km

Getting around

  • Kowakidani Station
    12 min drive
  • Hakone Yumoto Station
    17 min walk
  • Tokyo (HND-Haneda)
    85 min drive

Restaurants

  • 囲炉裏茶寮八里
    4 min drive
  • はつ花そば 本店
    13 min walk
  • 茶のちもと
    13 min walk
  • 滋養料理山法師
    11 min walk
  • 箱根浪漫亭湯本店
    13 min walk

About this property

Hakone Yumoto Hotel

Hotel near Hakone Open Air Museum
Close to Hakone Hot Springs, Hakone Yumoto Hotel provides a terrace, conference space and a restaurant. For some rest and relaxation, visit the 2 hot springs. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Buffet breakfast (surcharge), hot springs on-site and smoke-free property
  • A lift, a vending machine and a banquet hall
  • Guest reviews give good marks for the overall condition
Room features
All guest rooms at Hakone Yumoto Hotel include thoughtful touches, such as air conditioning, in addition to amenities, such as free WiFi and safes.
Other conveniences in all rooms include:
  • Deep-soaking baths, toilets with electronic bidets and free toiletries
  • Fridges, electric kettles and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: JPY 2,200 for adults and JPY 1,100 for children
  • A restaurant
  • Hosted evening meal available daily for a fee of JPY 6,600; reservation required

Things to do

  • 2 hot springs

Family friendly

  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Conference space

Outdoors

  • In the mountains
  • Terrace

Spa

  • 2 hot springs
  • Hot springs open from 3:00 PM - midnight

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • 9 floors
  • Banquet hall
  • Built in 1957
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 8 PM to receive dinner.
This property has separate male and female outdoor hot springs, which operate during limited hours. The female hot springs are open daily from 5-10 AM and 3 PM to 1 AM. The male hot springs are open on Saturday from 3 PM to 1 AM, and Sunday from 5-10 AM.
Futons in the Traditional Room types are not prepared/set up. Guests may make up the futons with the sheets and pillows provided.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 2200 for adults and from JPY 1100 for children
  • Hosted evening meal: JPY 6600

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note: WiFi is available only in the lobby on the 5th floor.

We should mention

Hot springs access available from 3:00 PM to midnight
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hakone Yumoto Hotel
Yumoto Hotel
Hakone Yumoto
Yumoto
Hakone Yumoto Hotel Hotel
Hakone Yumoto Hotel Hakone
Hakone Yumoto Hotel Hotel Hakone

Frequently asked questions

Is Hakone Yumoto Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hakone Yumoto Hotel?

Self-parking is free at this property.

What time is check-in at Hakone Yumoto Hotel?

Check-in start time: 3:00 PM; check-in end time: 9:00 PM.

What time is check-out at Hakone Yumoto Hotel?

Checkout is at 10 AM.

Where is Hakone Yumoto Hotel located?

Located in Yumoto, this hotel is within a 10-minute walk of Tamadare Falls and Gyokuren Shrine. Hakone Hot Springs is steps away. Hakone Yumoto Station is 17 minutes by foot.

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Reviews

Hakone Yumoto Hotel Reviews

8.0

Very good

7.8

Cleanliness

7.0

Location

8.2

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 64 out of 200 reviews
Rating 8 - Good. 81 out of 200 reviews
Rating 6 - Okay. 35 out of 200 reviews
Rating 4 - Poor. 16 out of 200 reviews
Rating 2 - Terrible. 4 out of 200 reviews

Reviews

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
The Mountain view from the room was just beautiful and meditative!
Stayed 2 nights in Dec 2025

10/10 Excellent

Alicia

Liked: Cleanliness, amenities, property conditions & facilities
Enormously impressed by our first ryokan experience. Is a very homely hotel but great value for money. Excellent food and lovely spa facilities
Stayed 2 nights in Nov 2025

4/10 Poor

Regent

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Great service by the staff. Restaurant workers were nice and generous with the things normal guests can take. Rooms were alright given they were old. Reception was pretty hard in the evening when workers did not speak any English (though the day staff did). The walk up to the hotel was long and unsafe especially if you have a lot of luggage. Neighbourhood was pretty loud at night since a lot of cars had loud exhaust driving by (but great if you are into cars).
Stayed 1 night in Jan 2026

10/10 Excellent

Meagan

Liked: Cleanliness, staff & service, property conditions & facilities
This is a very nice friendly hotel
Stayed 1 night in Apr 2025

8/10 Good

Marco

Loved the Onsen and the amenities provided. Eat-in is kinda pricey so we ate Conbini food mostly. Walking to Hotel is not far from station BUT is uphill. The hotel has seen better days but overall it was the best value we found with on-site Onsen
Stayed 1 night in Jun 2025

8/10 Good

Robin

Liked: Staff & service, amenities
Good room bath facilities, good options and public bath as well. The sleeping foam mattresses were dirty, so we decided to use the usual Japanese floor futon mattresses.
Stayed 1 night in Apr 2025

8/10 Good

Hamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were nice and friendly, the room was a bit on the older side, but it was very large and japanese style with the beautiful view of the mountains. The only downside was the distance of the hotel from the station. We had to walk for a long time with a carry on as it only showed 15 min walk on google map, but we ended up walking for well over 25 min and it was very steep. I guess we had to get a taxi. The arent many restaurant close by so we ended up adding the dinner and breakfast whichw were both bau
Stayed 1 night in Jun 2025

10/10 Excellent

Patricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff service. Need to improve on breakfast - it was cold, should provide better scrambled eggs and ham - again, cold. The room was great in size and felt very comfortable.
Stayed 3 nights in May 2024

8/10 Good

stephen

Liked: Cleanliness, staff & service, amenities
The hotel is old and in disrepair but everything works. The food is just adequate but the open bar with beer, sake, wine, shochu helps. The onsen was fine with one large rotemburo outside and three large baths of varying temperatures inside. The service was great though, the staff always greeted you with smiles and were very helpful. It’s a 23 minute walk uphill from the train station or an 800 yen ride by taxi.
Stayed 1 night in Jan 2025

6/10 Okay

Daniel

Liked: Staff & service
This traditional hotel is showing its age, the staff are very helpful and friendly. The area is a ~20 min from the station and 10 from the nearest convi. It is located top of a hill so expect a climb when you walk back with groceries.
Stayed 2 nights in Jun 2024

6/10 Okay

Mir

Liked: Cleanliness, staff & service
The beds and pillows were very hard. Breakfast was OK. Take the K bus to and from the train station. The walk to the bus stop is dangerous because of blind spots in the street, so be very careful and walk on the shoulder areas of the road.The Onsen was good, men and women have separate areas. The staff were nice and helpful. You can take a shuttle bus back to the train station. It's more convenient and cheaper. You can take the K bus to the lake and from there, take the lake cruise to the Hakone Ropeway. From the Ropeway, I don't recommend the tram and the train route to the Hakone Yumoto station. It's too long and nothing to see.
Stayed 1 night in Jun 2025

8/10 Good

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and comfortable, with a nice hot springs onsen included (although a small municipal hot springs tax will be added to your bill at check out.) The hotel is a 20 minute walk from the station which is a haul with baggage, especially because you have to climb a bunch of stairs. There is a bus but it doesn’t run frequently. Of course you can take a taxi. A minor complaint is that they have a low table and chairs set up in your room and you have to move them yourself to set up your futon. I appreciated the mattresses in the closet- we put them on top of the futon which made it more comfortable.
Stayed 2 nights in May 2025

6/10 Okay

Edgar

Liked: Staff & service
Disliked: Property conditions & facilities
I imagine that this hot springs resort in its early years was incredible. It has the typical Japanese ambiance but things are very worn and some floors seemed even abandoned. Yet, the staff was great and very helpful. I feel I paid twice or more for the value I received in exchange.
Stayed 1 night in Oct 2023

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service, far location

The people were amazing, the service was amazing….the only issue is that the location is very far from the station. Google maps says you can walk but it’s straight up a mountain and buses only run 1-2 per hour. Uber and Go-taxi don’t work
Stayed 1 night in Aug 2024

10/10 Excellent

Masayuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good!
Stayed 1 night in Sep 2025

2/10 Terrible

MAYUMI

Disliked: Cleanliness, amenities, property conditions & facilities
Hakone Yumoto Hotel looks old from the outside, and the rooms are also very outdated. It is located in an inconvenient area as well. The first room we were given only had futons, and the walls were moldy and turning black. We paid extra to switch to a room with beds, but that room was also old, and we even had a frightening paranormal experience during our stay. We were so scared that we left early in the morning. We will not be returning.
Stayed 1 night in Nov 2025

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay!
Stayed 1 night in Feb 2024

6/10 Okay

Alfred

Liked: Staff & service
The free drinks in the evening were nice.
Stayed 2 nights in Apr 2025

4/10 Poor

Pooja

Disliked: Cleanliness, property conditions & facilities
There was an onsen on site. That was the best part. I didn't like the room at all, dirty , barren with limited amenities.
Stayed 1 night in May 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Outdoor onsen open during 1 day of our weekend. Indoor onsen open all days. Beautiful and walkable to downtown Hokane. They have table tennis as well.
Stayed 2 nights in Oct 2023

8/10 Good

Harvey

Liked: Cleanliness, staff & service, property conditions & facilities
Showe. Bathroom challenging for taller peopel
Stayed 3 nights in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The baths are fantastic. The room was beautiful. I wish the outdoor pool had been open. The maid did not clean my room even though I left a sign on the door to clean it. Aftert I reported it to the front desk, someone came in and folded the edge of the toilet paper but he or she did not clean the bathroom.
Stayed 2 nights in Apr 2024

4/10 Poor

Seung Min

Disliked: Property conditions & facilities
The hotel is located in the mountain top at the middle of the highway. The building was old and not very well managed. Most importantly, the outside onsen is closed so that I could not do a hot spring bath outside of the building, which was a bumber because I wouldn't have booked if I knew I cannot do a hot spring bath outside. It's dangerous to walk the highway afte the sunset (i.e. can get hit by a random car) so I had to take a taxi from Hakone Yumoto Station to the hotel. Staffs were friendly, but the property appears very old.
Stayed 3 nights in Jan 2024

4/10 Poor

Hana

Disliked: Cleanliness, amenities, property conditions & facilities
Although the nightly rate I paid was not exorbitant, it was still relatively high. Unfortunately, the buffet meals included with the room were extremely unpleasant. The dishes were overly salty, and the raw shrimp tasted stale, rendering it inedible. The excessive saltiness made all the food nearly unbearable, with only the fresh tomatoes proving to be somewhat palatable. Consuming fresh tomatoes as the sole acceptable option for two consecutive days was not what I expected after paying for a Ryokan experience. Furthermore, I observed mold in the room, and the onsen bathtub emitted a musty odor from the ceiling, greatly disappointing me.
Stayed 2 nights in Jul 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a 2 night stay at this hotel. First, this hotel is on a hill, which is not obvious when booking. Taking a cab or the bus is helpful. We arrived to find that the bathroom had a dead bug and grime. We went to the front desk to request a cleaning, and were told this was going to be done. We came back after dinner to find it was not done. Nor was there any cleaning done the day after. We also asked if we could change rooms, but were told first that the hotel is fully booked, and the next day that "someone in charge" will be there in the afternoon to see about a room change. We never heard back. We asked hotels.com if we could get a refund and book a different hotel for the second night, but hotels.com could not get a hold of the hotel by phone. We looked back and noticed that for the room we booked, only one picture of the bathroom was available, and it was of the tub. The premium rooms were renovated, and the new bathroom does feature prominently, which is a misrepresentation because it made us think all rooms were renovated. The rest of the room was quite dated as well including very old mini fridge and safe. The breakfast is quite good. However, they do charge JPY 6600 for the buffet dinner, and we did not have it as we thought there were many cheaper options in town.
Bathroom with bug and some grime.
Water stains on the shower floor
Toilet is enclosed; however the wallpaper is dated and there is very little room to move.
Appliances quite dated including mini fridge (right) and in room safe (centre down)
Stayed 2 nights in Mar 2024