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Ulasan untuk Studio 6 Hampton, VA - Langley AFB Area

2 out of 5
Studio 6 Hampton, VA - Langley AFB Area
1616 Hardy Cash Drive, Hampton, VA

Ulasan

5,8
Penilaian 10 - Sangat Bagus. 110 dari 523 ulasan" "
Penilaian 8 - Bagus. 88 dari 523 ulasan" "
Penilaian 6 - Cukup Baik. 88 dari 523 ulasan" "
Penilaian 4 - Buruk. 71 dari 523 ulasan" "
Penilaian 2 - Sangat Buruk. 166 dari 523 ulasan" "

5,8/10

Kebersihan

7,2/10

Staf & layanan

5,0/10

Fasilitas

5,4/10

Kondisi & fasilitas properti

5,2/10

Ramah lingkungan

Ulasan

6/10 Cukup Baik

George

Bepergian bersama hewan peliharaan
Tidak Disukai: Kondisi & fasilitas properti
did not get a decent night sleep in 4 days visit, loud and noisy at all hours. Bonus stars for being pet friendly, staff was courteous, otherwise unremarkable. room smelled odd as well.
Menginap 4 malam pada bulan April 2024

2/10 Sangat Buruk

Conor

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Its was infested with roaches and they initiated a refund for one day and i needed to tell expedia to get my money back
Menginap 2 malam pada bulan April 2024
Tanggapan dari Brand Experience Team pada tanggal 23 Apr 2024
Hi Conor,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

2/10 Sangat Buruk

Phillip

Menginap 1 malam pada bulan Maret 2024

6/10 Cukup Baik

Valerie

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The property was good and the manager was nice. The problem was when we arrived and checked in, got the key and went to the our assigned room, the door was ajar and the room wasn’t ready. We had go back to the front desk and let the manager know. He did offer us another room that would be ready in an hour. Otherwise, he was very friendly and apologized.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Nancy Y. pada tanggal 6 Mar 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Sangat Bagus

Bernard

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Rachael - GM pada tanggal 4 Apr 2024
Thank you for your review! We appreciate you staying with us!

8/10 Bagus

Tommie

Bepergian bersama keluarga
Disukai: Staf & layanan, kenyamanan kamar
Many New Changes & Upgrades
I'm really impressed with the upgrades of the motel. I went away for a while and came back to a higher standard of customer service, plenty of management staff available at all times, freshly painted halls, staff calling you by name and acknowledging you. They always have towels and linen ready for you. They have more strict policies that make being there more comfortable and safe. The laundry room is cheaper than the laundromat and is accessible 24hr/day. You can use coins or pay digital with your phone. It's very convenient. As always the location can't be beat! Close to the interstate, gas station, major shopping/entertainment area, the hospital, and colleges! You can drive or catch the bus in front of the motel. I'm never disappointed staying here.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Brand Experience Team pada tanggal 21 Feb 2024
Hi Tommie,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K. #Team6

10/10 Sangat Bagus

Omar

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Gm ops
Menginap 7 malam pada bulan Februari 2024
Tanggapan dari Nancy Y. pada tanggal 13 Feb 2024
Thank you for the perfect rating!!Nancy Y.#Team6

8/10 Bagus

Tommie

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Nancy Y. pada tanggal 14 Feb 2024
Thank you for positively rating your stay!!Nancy Y.#Team6

10/10 Sangat Bagus

Omar

Menginap 7 malam pada bulan Januari 2024
Tanggapan dari Nancy Y. pada tanggal 14 Feb 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Sangat Bagus

Omar

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff
Menginap 7 malam pada bulan Januari 2024

10/10 Sangat Bagus

Mathew

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great place. Staff is friendly. Rachael & LaVera go out of there way to help anyway you can
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Brand Experience Team pada tanggal 6 Feb 2024
Hi Mathew,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

10/10 Sangat Bagus

Ayesha

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Rachael - GM pada tanggal 4 Apr 2024
Thank you for your review! We appreciate you staying with us!

8/10 Bagus

Omar

Disukai: Kebersihan, staf & layanan, fasilitas
Tidak Disukai: Kondisi & fasilitas properti
Menginap 7 malam pada bulan Januari 2024

10/10 Sangat Bagus

Omar

Menginap 7 malam pada bulan Desember 2023

4/10 Buruk

Diana

Menginap 2 malam pada bulan Desember 2023

2/10 Sangat Buruk

Muhammad-Yusuf

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Roxane

Menginap 1 malam pada bulan Oktober 2023

2/10 Sangat Buruk

Brandon

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Stinks very dirty bug infested and no hot water for a week and a half with no discount
Menginap 4 malam pada bulan September 2023
Tanggapan dari Brand Experience Team pada tanggal 5 Des 2023
Hi Brandon,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

10/10 Sangat Bagus

Tonisha

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Love the property
Menginap 3 malam pada bulan November 2023
Tanggapan dari Brand Experience Team pada tanggal 5 Des 2023
Hi Miles,Thank you for the perfect rating!!Lilith#Team6

6/10 Cukup Baik

Miles, Newport news

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Just be mindful and aware of your surroundings.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Brand Experience Team pada tanggal 5 Des 2023
Hi Traveler,Thank you for the excellent review! We hope to see you soon.Lilith#Team6

6/10 Cukup Baik

Michael

Menginap 2 malam pada bulan November 2023

2/10 Sangat Buruk

Miranda

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan November 2023

8/10 Bagus

Brenda

Traveler bisnis
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
There was always ice in the ice machine. The front desk people were very friendly.
Menginap 4 malam pada bulan November 2023
Tanggapan dari Nancy Y. pada tanggal 28 Nov 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

2/10 Sangat Buruk

Jacole

Bepergian bersama teman
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
When we arrived we didn't have toilet paper, the bed sheets were dirty, we didn't have towels, or a blanket and our Tv didn't work .
Menginap 2 malam pada bulan November 2023
Tanggapan dari Brand Experience Team pada tanggal 14 Nov 2023
Hi Jacole,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

6/10 Cukup Baik

Jarrett

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Oktober 2023

2/10 Sangat Buruk

marcella

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Oktober 2023

4/10 Buruk

Madison

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
When you walked towards the elevators it smelled of mildew. My room had a leak that you can tell they just patched up. There were roaches and dead roaches in my room. The room also smelled horrible I had to buy a candle to get the smell out.
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Nancy Y. pada tanggal 7 Nov 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

4/10 Buruk

Rheda Jo

Tidak Disukai: Fasilitas
Got what I paid for... travelling alone I wanted cheap. Clean & safet but should have spent a little more. TV didn't work (replaced), phone didn't work (just went to desk) and not enough light to enjoy a book.
Menginap 3 malam pada bulan Oktober 2023
Tanggapan dari Brand Experience Team pada tanggal 26 Okt 2023
Hi Rheda Jo,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

4/10 Buruk

Nannette

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything
Menginap 3 malam pada bulan Oktober 2023
Tanggapan dari Brand Experience Team pada tanggal 26 Okt 2023
Hi Nannette,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 Sangat Buruk

Sallie

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I had stayed here many times before the last time being 2019 and they were doing renovations so I was looking forward to seeing what the rooms looked like now. I was truly disappointed. I know this is an extended stay facility but please make the roaches check out before your paying guest check in. Housekeeping needs to be retrained and understand that COVID is still very much present in 2023. The floors and chairs in my room were dirty and had not seen soap and water in a while. I went to wet a wash cloth to wash my face and when I wrung the water out, the sink was full of suds. From a dry clean wash cloth?? What did they wash it in that would make suds just from getting it wet? A child had left stickers on the wall that housekeeping failed to remove. I kept a chair propped up against my door at night because the gap between the door frame and the door was very noticeable. Housekeeping has never bothered to vaccuum or shampoo the hallway carpets and it shows. Check in clerk stopped in the middle of checking us in to go yell at two little boys that were running around, I think they were hers or her friends. There were children laying outside on the porch on their phones and the adults just hanging out around the front door. When I got to my room I called out once I opened the door because the room smelled like an old man’s pipe and I thought someone was already occupying the room. Needless to say, this is my last visit to this motel!
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Brand Experience Team pada tanggal 26 Okt 2023
Hi Sallie,We would like to discuss your experience with you further and ask that you reach out to our Guest Relations Team by using the Contact Us feature on our website to connect with us.Maz K.#Team6

6/10 Cukup Baik

Dy’mond

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

Princess

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas
Didn’t have to go downstairs to smoke
Menginap 1 malam pada bulan September 2023
Tanggapan dari Nancy Y. pada tanggal 26 Sep 2023
Thank you for the perfect rating!!Nancy Y.#Team6

8/10 Bagus

Tommie

Disukai: Staf & layanan, fasilitas
There are pros and cons to all motels. This place does not have the quality of the Hilton so you wouldn’t come here for that. It does have a lot for your budget. It’s one of the very few motels that allows pets without fees. It has a kitchenette unlike many places that only offer microwave and a little fridge. It’s secure and safe. Plenty of parking. Staff friendly and helpful. The location is amazing!! Close to the interstate and surrounded by everything!! You name it, it’s close by. It doesn’t offer continental breakfast or have a pool but what they do offer is more than worth the stay for the price they charge.
Menginap 1 malam pada bulan September 2023
Tanggapan dari Nancy Y. pada tanggal 26 Sep 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

6/10 Cukup Baik

Amanda

Tidak Disukai: Kebersihan
O
Tanggapan dari Brand Experience Team pada tanggal 18 Sep 2023
Hi Traveler, We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 Sangat Buruk

Lauren

Menginap 1 malam pada bulan September 2023

6/10 Cukup Baik

Dy’mond

Menginap 1 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Marion

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I asked for a smoking room! Instead I got a non-smoking and must go outside in the rain!
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Nancy Y. pada tanggal 6 Sep 2023
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Nancy Y. #Team6

10/10 Sangat Bagus

Dy’mond

Menginap 1 malam pada bulan Agustus 2023

4/10 Buruk

Jennifer

Menginap 6 malam pada bulan Agustus 2023

8/10 Bagus

Terry

Menginap 1 malam pada bulan Agustus 2023

2/10 Sangat Buruk

Alex Tristan

Bepergian bersama teman, Bepergian dalam rombongan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Horrible.. Don’t waste time or money. Everybody and they momma stay here including the staff that’s why no rooms are available.
Menginap 7 malam pada bulan Agustus 2023
Tanggapan dari Brand Experience Team pada tanggal 22 Agu 2023
Hi Traveler,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 Sangat Buruk

Bryan

Menginap 1 malam pada bulan Agustus 2023

8/10 Bagus

Kenneth

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
It is very quiet and the staff is very professional.
Menginap 7 malam pada bulan Juli 2023
Tanggapan dari Nancy Y. pada tanggal 16 Agu 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

2/10 Sangat Buruk

Traveler terverifikasi

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
We could not stay at this location. No air conditioning. Not clean.
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Nancy Y. pada tanggal 16 Agu 2023
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

4/10 Buruk

Donald

Traveler bisnis
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Horrible Experiences
Felt like I was at a rehab center
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Nancy Y. pada tanggal 16 Agu 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 Sangat Buruk

Khalimah

Bepergian bersama hewan peliharaan
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Property was not staffed when I checked in. Employees were literally walking out. Fire Department was called by a guest who couldn't get into his room because the front desk was closed. He pulled the Fire alarm at 4 am in the morning.
Tanggapan dari Nancy Y. pada tanggal 16 Agu 2023
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

10/10 Sangat Bagus

shameeka

Menginap 1 malam pada bulan Juli 2023

2/10 Sangat Buruk

Kor-Neisha

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Juli 2023

10/10 Sangat Bagus

nick

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great people staff is very helpful and nice. Clean and affordable
Menginap 7 malam pada bulan Juli 2023

4/10 Buruk

Candice

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Rate 2
Starting from check-in. as we pulled into the property, we saw so many people just hanging around the front door. But not only hanging around. They were also smoking weed. As I approached the front desk, no one was there at the time because the female that ended up checking us in was one of the folks standing out side. When we first stepped into the front desk, it did not smell nor look like it had been cleaned. The carpet was filthy. The walls were dirty. After checking in, we go to the elevator and it felt like a hot box now we are on our floor which is the second floor , and it’s even hotter. The carpets are dirty and they have not been vacuumed at all our entire stay. The only good thing about our checking was the nice cool room we had. The beds only had a fitted sheet and a flat sheet. There was no comforter or blanket. The bathroom had the towel hanger bar on the floor, where it had broken off prior to our stay and no one fixed it. I will never return to this property and nor will I ever recommend.
Menginap 2 malam pada bulan Juli 2023
Tanggapan dari Brand Experience Team pada tanggal 1 Agu 2023
Hi Candice,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6