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Hangzhou Haiwaihai Hotel

4.5 star property
Travelers find a stylish retreat in downtown Hangzhou where they can recharge with breakfast at one of two restaurants or grab coffee before heading out to explore

Choose dates to view prices

Located in Downtown Hangzhou, Haiwaihai Crown Hotel offers luxury with practical amenities. Guests enjoy a coffee shop, gym, indoor pool, in-room WiFi, and a concierge team to navigate the city. Two on-site restaurants serve satisfying meals.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available
The current price is Rp1.157.208
Rp1.349.313 total
includes taxes & fees
8 Mar - 9 Mar

Room options

Available filters for rooms
Showing 26 of 26 rooms

View all photos for Superior 2-bed Room

Minibar, in-room safe, desk, blackout curtains

Superior 2-bed Room

  • Sleeps 2

View all photos for Premier Suite

Minibar, in-room safe, desk, blackout curtains

Premier Suite

  • Sleeps 2

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, desk, blackout curtains

Superior Double Room

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Separate bath and shower
Private bathroom
Hairdryer
Free bottled water
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | Minibar, in-room safe, desk, blackout curtains

Superior Twin Room

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Separate bath and shower
Private bathroom
Hairdryer
Free bottled water
Minibar
  • 36 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Double Room

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Separate bath and shower
Private bathroom
Hairdryer
Free bottled water
Minibar
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Twin Room

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Separate bath and shower
Private bathroom
Hairdryer
Free bottled water
Minibar
  • 36 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Double Room

Minibar, in-room safe, desk, blackout curtains

Executive Double Room

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Separate bath and shower
Private bathroom
Hairdryer
Free bottled water
Minibar
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room

Minibar, in-room safe, desk, blackout curtains

Executive Twin Room

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Separate bath and shower
Private bathroom
Hairdryer
Free bottled water
Minibar
  • 36 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Design Suite

Design Suite | Minibar, in-room safe, desk, blackout curtains

Design Suite

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Separate bath and shower
Private bathroom
Hairdryer
Free bottled water
Minibar
  • 79 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite | Minibar, in-room safe, desk, blackout curtains

Deluxe Suite

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Separate bath and shower
Private bathroom
Hairdryer
Free bottled water
Minibar
  • 79 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Comfy Family Room

Minibar, in-room safe, desk, blackout curtains

Comfy Family Room

  • Sleeps 3

View all photos for Comfy Suite

Minibar, in-room safe, desk, blackout curtains

Comfy Suite

  • Sleeps 3

View all photos for Executive 2-bed Room

Minibar, in-room safe, desk, blackout curtains

Executive 2-bed Room

  • Sleeps 2

View all photos for Executive Queen Room

Lobby

Executive Queen Room

  • Sleeps 2

View all photos for Guestroom - Double Occupancy (King bed) (Females only)

Lobby

Guestroom - Double Occupancy (King bed) (Females only)

  • Sleeps 2

View all photos for Presidential Suite

Minibar, in-room safe, desk, blackout curtains

Presidential Suite

  • Sleeps 3

View all photos for Special Queen Room

Minibar, in-room safe, desk, blackout curtains

Special Queen Room

  • Sleeps 2

View all photos for 2-bed Room

Minibar, in-room safe, desk, blackout curtains

2-bed Room

  • Sleeps 2

View all photos for Boutique Queen Room

Minibar, in-room safe, desk, blackout curtains

Boutique Queen Room

  • Sleeps 2

View all photos for Boutique 2-bed Room

Lobby

Boutique 2-bed Room

  • Sleeps 2

View all photos for Deluxe 2-bed Room

Minibar, in-room safe, desk, blackout curtains

Deluxe 2-bed Room

  • Sleeps 2

View all photos for Deluxe Queen Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Queen Room

  • Sleeps 2

View all photos for Superior Queen Room

Minibar, in-room safe, desk, blackout curtains

Superior Queen Room

  • Sleeps 2

View all photos for Deluxe Triple Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Triple Room

  • Sleeps 3

View all photos for Deluxe Suite

Minibar, in-room safe, desk, blackout curtains

Deluxe Suite

  • Sleeps 2

View all photos for Featured Suite

Minibar, in-room safe, desk, blackout curtains

Featured Suite

  • Sleeps 2

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About the area

Downtown Hangzhou, a neighbourhood in Hangzhou, is home to Hangzhou Haiwaihai Hotel. Zhejiang Museum of Natural History and Westlake Culture Plaza are local attractions and those in the mood for shopping can visit Hangzhou Tower Shopping Mall and Hangzhou China Silk Town. Looking to enjoy an event or a game while in town? See what's happening at Hangzhou Stadium or Yellow Dragon Sports Center. Visit our Hangzhou travel guide
Map
No.333 Shangtang Road, Gongshu District, Hangzhou

What's nearby

  • Westlake Culture Plaza
    3 min drive - 2.6 km
  • Zhejiang Museum of Natural History
    3 min drive - 2.6 km
  • Hangzhou Peace International Convention and Exhibition Center
    3 min drive - 2.8 km
  • Wulinmen Wharf
    3 min drive - 3.9 km
  • Zhejiang Provincial Exhibition Hall
    3 min drive - 3.8 km

Getting around

  • Chaowang Road Station
    8 min walk
  • East Railway Station (East Square) Station
    15 min drive
  • Hangzhou (HGH-Xiaoshan Intl.)
    34 min drive

Restaurants

  • McDonald's (麦当劳)
    14 min walk
  • 复兴面王
    15 min walk
  • 星巴克
    7 min walk
  • KFC (肯德基)
    12 min walk
  • 蓝廊音乐餐厅
    12 min walk

About this property

Hangzhou Haiwaihai Hotel

Luxury hotel near West Lake
Consider a stay at Hangzhou Haiwaihai Hotel and take advantage of a coffee shop/cafe, dry cleaning/laundry services and a gym. Make sure that you enjoy breakfast and dinner at the two on-site restaurants. Free in-room WiFi and a business centre are available to all guests.
You'll also find perks such as:
  • An indoor pool
  • Buffet breakfast (surcharge), a front desk safe and a lift
  • A 24-hour front desk, 7 meeting rooms and concierge services
  • A porter/bellboy, tour/ticket information and luggage storage
Room features
All 335 rooms offer comforts such as air conditioning, in addition to perks such as free WiFi and safes.
Extra amenities include:
  • Separate baths/showers, free toiletries and hairdryers
  • Flat-screen TVs with cable channels
  • Electric kettles, daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: CNY 100 per person
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • 海歆厅
  • 馥咖啡

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 7 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a negative COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 48 hours prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 1000.0 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CNY 100.00 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Property Registration Number 479

We should mention

No pets and no service animals are allowed at this property

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Haiwaihai Crown Hotel
Hangzhou Haiwaihai Crown
Haiwaihai Crown
Hangzhou Haiwaihai Crown
Hangzhou Haiwaihai Crown Hotel Hotel
Hangzhou Haiwaihai Crown Hotel Hangzhou
Hangzhou Haiwaihai Crown Hotel Hotel Hangzhou

Frequently asked questions

Does Hangzhou Haiwaihai Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Hangzhou Haiwaihai Hotel?

As of 7 Mar 2026, prices found for a 1-night stay for 2 adults at Hangzhou Haiwaihai Hotel on 8 Mar 2026 start from Rp1.157.208, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hangzhou Haiwaihai Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hangzhou Haiwaihai Hotel?

Check-in start time: 2 PM; check-in end time: anytime.

What time is check-out at Hangzhou Haiwaihai Hotel?

Checkout is at noon.

Where is Hangzhou Haiwaihai Hotel located?

Located in Downtown Hangzhou, this luxury hotel is within 2 miles (3 km) of Westlake Culture Plaza, Hangzhou Peace International Convention and Exhibition Center and Zhejiang Museum of Natural History. Zhejiang Science and Technology Museum and Hangzhou Tower Shopping Mall are also within 2 miles (3 km). Chaowang Road Station is 8 minutes by foot and Datieguan Station is 23 minutes.

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Reviews

Hangzhou Haiwaihai Hotel Reviews

8.4

Very good

8.6

Cleanliness

8.8

Amenities

8.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 11 out of 16 reviews
Rating 8 - Good. 1 out of 16 reviews
Rating 6 - Okay. 1 out of 16 reviews
Rating 4 - Poor. 1 out of 16 reviews
Rating 2 - Terrible. 2 out of 16 reviews

Reviews

10/10 Excellent

Mohammad Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, great rooms, super clean, nice view, helpful staff, great price
Stayed 1 night in Jan 2025

10/10 Excellent

Jue

Liked: Cleanliness, amenities, property conditions & facilities
Our family had a great stay at Haiwaihai Crown Hotel. The check in was very smooth and speedy; the room is spacious and clean, and very nice view. Due to our schedule, the staff also extended our check out time, which is very helpful! Thanks.
Stayed 2 nights in May 2025

8/10 Good

Wai Ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed is really comfortable and the bedroom spacious with all the amenities like safe, toiletries, kettle etc. It was great to have 4 bottles of drinking water daily. The staff ,except one, could speak English well and was very helpful. Breakfast was varied, but cooked food wasn't served warm enough.
Stayed 6 nights in Apr 2025

4/10 Poor

DORIS L

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad services

Reception Evan at check was efficient enough to handle. Bed in room was dark and bathroom was moudly,no bed makeup only clear rubbish n change towels. Upon checkup,we request for taxi only to be told" Do it yourself" as no longer provide taxi services call.It was after awhile that we spoke to the doorman n he asked to ask front desk as not his job. In my so many years of traveling,this is about the one hotel that I have to comment so badly.Will not go back again after 4 nights trip.
Stayed 4 nights in Apr 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Great place!
Stayed 2 nights in Aug 2024

10/10 Excellent

Leonard G.

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are very helpful and extremely nice.
Stayed 4 nights in Nov 2024

10/10 Excellent

Yong qiu

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 3 nights in Apr 2025

6/10 Okay

dirk

Liked: Cleanliness
Niemand spricht Englisch, altes Hotel mit relativ gepflegten Zimmern, Lärm durch die umgebenden Schnellstraßen, zu wenig Fahrstühle für so viele Gäste
Stayed 3 nights in Apr 2025

2/10 Terrible

Meiyan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
sdb sale， en plus bouché, plein d eau partout! Chambre bruyante
Stayed 1 night in Apr 2025

10/10 Excellent

Gabriele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottimo
Stayed 2 nights in Aug 2024

2/10 Terrible

jennifer

Stayed 13 nights in Oct 2025

10/10 Excellent

CHENG-JUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Xiaochao

Stayed 1 night in Apr 2025

10/10 Excellent

jianxun

Stayed 2 nights in Dec 2024

10/10 Excellent

CHENG-JUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018