Hotel dekat Hartford City Hall

"It was a nice clean room. The sink is not in the bathroom, which I didn’t catch in the pictures, I just don’t prefer that set up. The people were very nice. The “road noise” other people mentioned wasn’t an issue for us although we were in the front of the motel. "

"I am leaving a one star review because this property charges a nightly amenities fee that is a separate charge from the room rate. According to the staff on site, this amenities fee is for breakfast, the gym, etc. (we did not use any of these services) Expedia advertises the breakfast as free. When I complained to Holiday Inn, they sent me the number for Expedia. When I called Expedia, they told me there was nothing they could do and after speaking to the hotel staff further it also covers the...

"This is a very nice hotel. The staff is helpful and the breakfast was delicious with gluten free options."

"the room was newly remodeled. great space wonderful bed The staff was delightful very helpful. breakfast was good, aple"

"Very friendly staff. Clean room and comfortable bed."

"I've stayed here before and my experience this time was terrible I will never book there again. The room had no air conditioning properly working, no TV working, the room was not properly cleaned. But because i stayed one night i assumed that why we were treated in that manner. Certain staff members were exceptionally Rude. Unprofessional behavior. They did attempt to accommodate but it was too late at that point. Mary. Was the worst ever, 😫 Mickey if that's even his name was slightly above...

"First, the elevator does not work. My wife is recovering from a severely broken ankle, and I just had major spinal fusion 6 weeks ago. We had to carry our luggage up to the third floor while using canes. No offer to help from staff. Hotel advertises a spa. There is none. Hallway floors lok like they have not been swepped in months. Even found a sock in a corner of a stairwell. Bathroom room had 3 bottles of hand and body wash, a bottle of hair rinse, but NO shampoo. One of 2 cardboard room keys...

"Felt like home!"

"This Red Lion is conventient and inexensive. I stay there frequently when I'm working in the area. Having said this, there are some minor issues almost every time I stay. This time, the safty latch on the inside of the room door was busted out and completely missing. Also a pair of socks from a previous guest was left on the shelf above the coat hangers. And, the TV remote didn't work, so no TV at all. For those of you that are big breakfast eaters, this is not the place. The food is...

"Clean room. Toilet needed repair. Breakfast not much to brag about. Front desk staff were helpful."

"Yes"

"Everything was great...from the parking lot to the room Everything was in order and very convenient"

"Loved our stay as the location was convenient to the Rail Trail along the river. Also an easy drive to the STL Arch and away from the hustle of the city. Anna was particularly interested in our comfort and satisfaction. Her professional and attentive manner was a delight. She genuinely seemed to care about our satisfaction and comfort. A refreshing attitude from a hotel staff member. The bed was very comfortable with clean and crisp sheets. No coffee in the room but with a microwave we...

"I travel a lot and this hotel rates highly compared to others I’ve stayed in. The property was clean, and the room itself was spotless and comfortable, with a very comfortable bed. The bathroom was spacious and everything worked perfectly with no issues during my stay. Check-in was quick and efficient, and the staff were knowledgeable, polite, and professional. The hotel also offers breakfast as well as an evening drink and snack time, which was a nice added touch. The pool area was clean and...

"Wasn’t told by anyone that pool was out of order until we got there. The TV in the room was messed up and could only get a few channels and young attendant at desk said so he didn’t know how to use the remote, but she did change up the battery for it. another attendant later told us that somehow the channels got scrambled.but he did help us go watch an MLB baseball game since the lobby TV was working. The breakfast waffles tasted bad."

"The ad on Expedia said the property had been"

"I’ve stayed here plenty of time in which the other times were okay. But this time the room was dirty and smelled like mold and there was a strong smell coming from the drain. Worst stay ever. I couldn’t even stay there and they had no other rooms to switch me to. I reserved it for 2 nights and didn’t stay either I went to a friends house in town. I let the front desk know and they agreed the room was bad. It was damp and smelly and not clean. But they would only refund me for one day the manager...

"Let’s start off by saying I’m a trucker and I have extremely low expectations. But this place is an absolute dump. Pillow, shower curtain, and towels all had stains on them. The floors hadn’t been swept in weeks let alone mopped in months. The baseboards looked like they had blood stains on them. The hallway carpets have clearly never been cleaned. But that’s what you’d expect from a hit ran by Indians. Looked like something you find in India. No wonder the best western and Fairfield next...

"It was terrible"